Reviewing requirements, specifications, and technical design documents to provide timely and meaningful feedback. Creating and executing test cases, scripts, and plans to validate software functionality and performance. Debugging and verifying fixes for defects identified during testing. Documenting test results and presenting them to stakeholders, including developers and product managers. Participating in code and design reviews to provide feedback on software quality and testing considerations. Collaborating with development teams to identify and resolve software issues. Developing and maintaining automated test scripts using tools such as Selenium, JUnit, or TestNG. Strong understanding of software testing methodologies and tools, including manual and automated testing. Good communication and interpersonal skills. Strong attention to detail and commitment to quality.
QA Engineer Gurgaon, Haryana About SCA: Since 1999, SCA Technologies has provided cloud-based SaaS solutions that help purchasing operations and supply chain management teams plan and manage price and supply in real-time. Our fresh, cross-functional approach provides improved visibility and streamlines processes for planning, tracking and optimizing direct materials costs and prices, through our cloud-based, proprietary technology, SCA PlannerTM. Headquartered in Pittsburgh, SCA Technologies has offices in Gurugram and Hyderabad. Sustaining successes with some of the biggest restaurant brands in the world has enabled our company to grow steadily. Title: QA Engineer Reports To: Technical Manager Job Overview: The QA Engineer is responsible for ensuring the quality of SCA PlannerTM functionalities in an efficient and effective manner. QA Engineer works on activities ranging from understanding proposed solution for product development, preparing test data, and executing tests / tools to validate the software solutions for the client requirements. They clearly communicate with leads, subject matter experts and delivery team. Accountabilities / Responsibilities: Create test data suitable for testing product features or common product components considering all aspects of product quality (robustness, performance, functional, etc.) Execute automated and manual tests that validate a specific feature or component of the product for performance and robustness Follow execution plans and communicate the status of the testing activities for a product feature or common product components Identify and implement efficient and effective methods for ensuring product quality using expertise and knowledge Maintains and enhances automation test tools, manual testing procedures, non-functional testing tools (performance, security, etc.), and test tracking methods Work with other team members, inside and outside of the Professional Services team, to ensure product quality and timely deployments Communication / Expression: Communicate execution status on daily/weekly basis with managers, team members and cross functional teams Self-motivated showing an attention to detail and focus on task completion Required Skill sets: Good experience as software Tester/ QA Engineer/Sr. QA Engineer Minimum 1 year experience in owning functional testing of modules BE/MCA with reputed institute Experience to work with large data sets i.e., ERP/ SCM/ Manufacturing/ distribution environment and to use configuration management system is preferred Experience in working with Excel advanced functions with Strong analytical capabilities Knowledge of issue tracking software like JIRA Identify test scenarios required for functional/regression/performance/usability/compatibility tests etc. for module assigned Experience in writing queries/ procedures at SQL Server or other database Work for a sustained duration (2-3 months) on owning the validation of software product in the areas of cost, operations and supply chain as individual contributor in a team is preferred Knowledge of API testing using tools or through manual if preferred Demonstrates ownership and accountability Excellent problem-solving skills Strong communication skills Excellent Team Player Department: Professional Services Organization (PSO) Job Location: Gurugram, India
This position is responsible for providing customer support, administering customer support cases, monitoring application data and supporting customer training. Customer support, Issue Tracking and Resolution Provide customer support to clients over phone, email and web case submissions Enter case data into the system; update and close cases as appropriate Diagnose customer issues; Collect pertinent data on the issue Provide support for items where solution is known and close case For new problems, appropriately assign cases for resolution Monitor all cases to ensure that resolution deadlines are being respected Follow up with assignees as necessary to close cases Document all solutions and maintain a solutions database Prepare monthly reporting on customer support activity Work with the customer support team to proactively evaluate and improve customer support Client Data Monitoring and Reporting Monitor regular data upload from clients Ensure timely data submissions Observe data monitoring protocols Prepare scheduled client reports Assist with other client reporting as necessary Technical Skills SQL - running and writing basic queries Intermediate level Excel - VLookup and formulas Experience/ Skills Excellent written and oral communications skills Experience working with North American clients Background in application and software support Highly detailed oriented with strong technical aptitude Strong skills with MS Office (Excel, PowerPoint, Word, Outlook) Ability to learn new software applications Ability to multi-task and prioritize multiple assignments Bachelors degree Understanding of Supply Chain execution is a plus Previous experience in software support a plus Additional Skills Experience in one or more of the following preferred: Software Testing and QA Technical Writing Data Analysis Show more Show less
Gurgaon, Haryana Apply Now About SCA: Since 1999, SCA Technologies has provided cloud-based SaaS solutions that help purchasing operations and supply chain management teams plan and manage price and supply in real-time. Our fresh, cross-functional approach provides improved visibility and streamlines processes for planning, tracking and optimizing direct materials costs and prices, through our cloud-based, proprietary technology, SCA Planner TM. Headquartered in Pittsburgh, SCA Technologies has offices in Gurugram and Hyderabad. Sustaining successes with some of the biggest restaurant brands in the world has enabled our company to grow steadily. Title: QA Engineer Reports To: Technical Manager Job Overview: The QA Engineer is responsible for ensuring the quality of SCA Planner TM functionalities in an efficient and effective manner. QA Engineer works on activities ranging from understanding proposed solution for product development, preparing test data, and executing tests / tools to validate the software solutions for the client requirements. They clearly communicate with leads, subject matter experts and delivery team. Accountabilities / Responsibilities Create test data suitable for testing product features or common product components considering all aspects of product quality (robustness, performance, functional, etc.) Execute automated and manual tests that validate a specific feature or component of the product for performance and robustness Follow execution plans and communicate the status of the testing activities for a product feature or common product components Identify and implement efficient and effective methods for ensuring product quality using expertise and knowledge Maintains and enhances automation test tools, manual testing procedures, non-functional testing tools (performance, security, etc.), and test tracking methods Work with other team members, inside and outside of the Professional Services team, to ensure product quality and timely deployments Communication / Expression Communicate execution status on daily/weekly basis with managers, team members and cross functional teams Self-motivated showing an attention to detail and focus on task completion Required Skill Sets Good experience as software Tester/ QA Engineer/Sr. QA Engineer Minimum 1 year experience in owning functional testing of modules BE/MCA with reputed institute Experience to work with large data sets i.e., ERP/ SCM/ Manufacturing/ distribution environment and to use configuration management system is preferred Experience in working with Excel advanced functions with Strong analytical capabilities Knowledge of issue tracking software like JIRA Identify test scenarios required for functional/regression/performance/usability/compatibility tests etc. for module assigned Experience in writing queries/ procedures at SQL Server or other database Work for a sustained duration (2-3 months) on owning the validation of software product in the areas of cost, operations and supply chain as individual contributor in a team is preferred Knowledge of API testing using tools or through manual if preferred Demonstrates ownership and accountability Excellent problem-solving skills Strong communication skills Excellent Team Player Department: Professional Services Organization (PSO) Job Location: Gurugram, India Show more Show less
Gurgaon, Haryana Apply Now About SCA: Since 1999, SCA Technologies has provided cloud-based SaaS solutions that help purchasing operations and supply chain management teams plan and manage price and supply in real-time. Our fresh, cross-functional approach provides improved visibility and streamlines processes for planning, tracking and optimizing direct materials costs and prices, through our cloud-based, proprietary technology, SCA Planner TM. Headquartered in Pittsburgh, SCA Technologies has offices in Gurugram and Hyderabad. Sustaining successes with some of the biggest restaurant brands in the world has enabled our company to grow steadily. Title: QA Engineer Reports To: Technical Manager Job Overview: The QA Engineer is responsible for ensuring the quality of SCA Planner TM functionalities in an efficient and effective manner. QA Engineer works on activities ranging from understanding proposed solution for product development, preparing test data, and executing tests / tools to validate the software solutions for the client requirements. They clearly communicate with leads, subject matter experts and delivery team. Accountabilities / Responsibilities Create test data suitable for testing product features or common product components considering all aspects of product quality (robustness, performance, functional, etc.) Execute automated and manual tests that validate a specific feature or component of the product for performance and robustness Follow execution plans and communicate the status of the testing activities for a product feature or common product components Identify and implement efficient and effective methods for ensuring product quality using expertise and knowledge Maintains and enhances automation test tools, manual testing procedures, non-functional testing tools (performance, security, etc.), and test tracking methods Work with other team members, inside and outside of the Professional Services team, to ensure product quality and timely deployments Communication / Expression Communicate execution status on daily/weekly basis with managers, team members and cross functional teams Self-motivated showing an attention to detail and focus on task completion Required Skill Sets Good experience as software Tester/ QA Engineer/Sr. QA Engineer Minimum 1 year experience in owning functional testing of modules BE/MCA with reputed institute Experience to work with large data sets i.e., ERP/ SCM/ Manufacturing/ distribution environment and to use configuration management system is preferred Experience in working with Excel advanced functions with Strong analytical capabilities Knowledge of issue tracking software like JIRA Identify test scenarios required for functional/regression/performance/usability/compatibility tests etc. for module assigned Experience in writing queries/ procedures at SQL Server or other database Work for a sustained duration (2-3 months) on owning the validation of software product in the areas of cost, operations and supply chain as individual contributor in a team is preferred Knowledge of API testing using tools or through manual if preferred Demonstrates ownership and accountability Excellent problem-solving skills Strong communication skills Excellent Team Player Department: Professional Services Organization (PSO) Job Location: Gurugram, India
As a Software Support Analyst based in Gurgaon, India, your primary responsibility will be to provide exceptional customer support to clients in the US. Your technical skills in SQL and Excel will play a crucial role in resolving client issues and preparing reports efficiently. Your key responsibilities will include: - Providing customer support through phone, email, and web submissions - Entering, updating, and closing cases in the system - Diagnosing and gathering data on customer issues - Monitoring and ensuring resolution deadlines are met - Maintaining a solutions database and generating monthly reports - Monitoring data uploads, ensuring timely submissions, and preparing client reports - Utilizing SQL for running queries and Excel for VLookup and formulas Qualifications required for this role: - Excellent written and oral communication skills - Experience in working with North American clients - Background in application and software support - Strong technical aptitude and attention to detail - Proficiency in MS Office applications - Ability to learn new software and multitask effectively - Bachelor's degree required; Supply Chain execution knowledge is a plus - Previous experience in software support would be beneficial The company, located in Gurgaon, requires you to work US hours. Experience in software testing, QA, technical writing, or data analysis would be advantageous for this position.,
As a Senior Software Engineer (Full Stack Developer) at SCA Technologies in Gurgaon, Haryana, you will play a crucial role in designing and implementing SaaS, cloud-based supply chain management software solutions. You will collaborate with a talented team to introduce innovative supply chain approaches that are utilized by renowned clients like McDonalds, KFC, Taco Bell, and Pizza Hut. At SCA Technologies, a forward-thinking and dynamic software company, you can focus on your passion for development without being hindered by office politics. Your technical expertise and commitment to making a difference will be valued, and in return, you will receive a competitive salary, benefits, and the opportunity to work alongside collaborative, motivated, and dedicated peers. **Key Responsibilities:** - Develop features across multiple sub-modules within the applications, involving requirements definition, prototyping, design, coding, testing, debugging, effort estimation, and continuous quality improvement. - Design and implement new features, provide bug fixes and workarounds, and explore alternative solutions. - Provide quick problem-solving solutions, enhance performance, and improve usability and reliability. - Adhere to the architecture to meet functional requirements through software components and ensure successful delivery of assigned functionality. - Create design specifications using various visual techniques, participate in source code walkthroughs, and support troubleshooting efforts. - Support troubleshooting efforts in production systems and fulfill support requests from developers. **Qualification Required:** - Bachelor's degree in Computer Science or similar technical discipline; Master's degree preferred. - Experience as a software engineer with a track record of developing software systems and taking on analysis, design, implementation, and deployment tasks. - Proficiency in Java8, J2EE, Spring Boot, Spring MVC, JSF, REST API, JSON, SQL Server, PostgreSQL, Oracle, Redis Cache, Amber, JavaScript, and JQuery. - Familiarity with Handlebars.js, Flyway, PrimeFaces is a plus. - Strong expertise in developing data-driven applications with relational database engines, writing complex queries, and optimizing query performance. - Knowledge of N-tier architectures, dynamic content, scalable approaches, and security models. - Understanding of Design Patterns, system architecture, and enterprise web application configurations. - Experience with development environments like Eclipse, GitHub, Bitbucket, and Agile software development practices.,
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