Business Analyst - IBM OpenPages

Job Summary:

Business Analyst

Key Responsibilities:

• Lead business requirement gathering sessions with stakeholders across Risk, Compliance, Audit, and IT teams.
• Analyze, document, and validate business processes and functional requirements for IBM OpenPages and other GRC platforms.
• Configure and customize OpenPages modules including workflows, dashboards, and reporting.
• Translate business requirements into detailed functional specifications and system configurations.
• Conduct gap analysis and propose enhancements to improve system usability and alignment with business goals.
• Develop and maintain

  comprehensive test case documentation

  for all OpenPages modules.

• Implement and execute test cases

  during system testing, UAT, and post-deployment validation.
• Ensure

  test cases are regularly updated

  to reflect changes in business processes and system enhancements.
• Collaborate with QA teams and business users to ensure thorough validation and quality assurance.
• Create and maintain business process documentation, user guides, and training materials.
• Monitor system performance and recommend improvements or upgrades.
• Stay informed on IBM OpenPages product updates and GRC industry best practices.

Required Qualifications:

• Bachelors degree in Business Administration, Information Systems, or related field.
• 5–8 years of experience as a

  Business Analyst

  , with at least 3 years focused on IBM OpenPages or similar GRC platforms.
• Demonstrated experience in

  business analysis

  , including stakeholder engagement, requirement elicitation, and process mapping.
• Strong understanding of GRC concepts and frameworks.
• Proven experience in writing and executing test cases, and managing test documentation.
• Excellent analytical, problem-solving, and communication skills.
• Experience with Agile or Waterfall project methodologies.
• Proficiency in MS Office Suite, especially Excel and PowerPoint.

Preferred Qualifications:

• IBM OpenPages certification or formal training.
• Experience with data integration tools and APIs.
• Knowledge of SQL and data modelling.
• Familiarity with other GRC platforms or enterprise risk management tools.