Business Analyst (GLBS)

Job Description

Job Family || Digital and Information Technology Systems || Sub-Job Family || Project / Program Management || Position Titles / Roles || Business Analyst (Entry to Mid-level) Role Objective The role holder is responsible for collaborating with stakeholders, analyzing business requirements, developing digital solutions, conducting feasibility studies, redesigning processes, and exploring innovative technologies to drive business improvements and profitability. Business Process and Workflow Design Business process refers to the knowledge required to effectively manage and improve process mapping by analyzing business requirements to drive organizational growth. Workflow Design is the ability to design processes for completing tasks and projects by breaking down complex procedures into smaller, manageable steps. User Stories Assessment (INVEST principles) User Stories Assessment is the skill to use techniques in agile software development to describe a software feature or requirement from the perspective of an end user or customer. Business Process Modelling / Technology Business Requirements Definition, Analysis and Mapping (BRD/FRD) Business process model is a representation of an organizations processes or workflows that incorporate advanced analytics, activity monitoring and decision management capabilities to analyze, measure and improve business strategy. Technical Business requirements definition, analysis and mapping is the ability to map business requirements to existing processes to identify gaps or opportunities for possible solutions and evaluate impact of solutions against requirements to propose adjustments as needed. Knowledge of Project Management Tools - Jira, Confluence Project management Tools are the specialized software s to execute projects by managing stakeholder engagement, resources, budgets and resolving problems. Data Visualization Data visualization is the representation of information and data in graphical format. Data visualization tools provide an accessible way to understand trends, outliers, and patterns in data using charts, graphs and maps. Data visualization tools and technologies are essential to analyze large information and make data-driven decisions. Documentation (BRD / Business Case / Feasibility / Project Assessment ROI Document / RINGIs) Documentation is the ability to capture information accurately and precisely to convey the intended information. It includes drafting official letters, documents, reports, notifications and organizing documents and files. Behavioural Competencies Result Orientation, Learning Agility, Collaboration, Customer Centricity, Change Agility, Innvation New Ways of Working Qualifications BE / B Tech / MBA in Technology, Computer Science, Information Systems or General Management in related field of work Experience 2-6 years of overall experience (GET) Internal - Cross Functional Departments, Project Team External - Vendor / Suppliers