Business Analyst

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Job Overview

Key Responsibilities

• Lead the research, design, and enhancement of new and existing product features.
• Troubleshoot, analyze, and resolve software issues to support ongoing products.
• Assess business changes and needs to inform product and process improvements.
• Capture, document, and communicate detailed requirements.
• Develop product and process documentation, including user manuals tailored to specific roles.
• Serve as a key liaison between stakeholders, clients, and the development team to ensure system alignment with business needs.
• Conduct data analysis across systems and generate insights to support decision-making.
• Collaborate with development teams to ensure product solutions meet business requirements and quality standards.
• Write and optimize database queries for data analysis tasks.
• Oversee the execution of projects alongside development teams to ensure timely delivery.
• Contribute to other tasks as required to support business objectives.

Qualifications

• Bachelors degree in a relevant field (e.g., Engineering, Information Technology). Masters in Business Administration would be an added advantage.
• 3+ years of experience in the retail domain, with hands-on involvement in product management, business analysis, or project management.
• Strong interest in working within a fast-paced, technology startup environment.
• Exceptional written and verbal communication skills, with the ability to engage and influence key stakeholders.
• Proven ability to multitask, prioritize, and thrive under pressure.
• Passion for problem-solving and creating impactful, WOW experiences for customers.

Preferred Skills

• Proficiency in data analysis and writing database queries.
• Familiarity with Agile methodologies and project management tools.
• Experience with retail industry-specific technologies and systems.