Business Analyst

Job Description:

We are looking for Business analysts (or) SMEs with good exposure on Telecom Domain with

Responsibilities

• In a customer facing role, it will be required to understand, articulate and document the business requirements and changes.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement & support Engr team to address Customer requirements
• Leading reviews of business processes / requirements with internal & external stake holders
• Conduct review meetings with both internal stakeholders and customers to track the progress of the requirements.
• Identify the features that can be productized from the customer requirements and update the product backlog. 
• Track the backlog and be informed of the progress of road map items.
• Performing requirements analysis. Viz Documenting & communicating the findings
• Effectively communicating the need with possible plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Ensuring proposed solutions meet/address customer & business needs/requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Monitoring deliverables and ensuring timely completion of projects.

Requirements

• A bachelor’s degree in business or related field or an MBA.
• Proven experience of  2-3 years as Business analyst/subject matter expert in Telecom domain. 
• Exposure to Telco Service provider environment is preferred 
• Exceptional analytical and conceptual thinking skills.
• Ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Excellent documentation skills.
• Experience creating detailed reports and giving presentations.
• A track record of following through on commitments.
• Excellent grasp of TM forum Business Process Framework practices. Certification will be an added advantage.