Business Analyst - CPT

Job Description

Improve profitability • Manage Pricing cell department to ensure adherence to CPT pricing policy • Manage front end fix costs for FME & BTL marketing activities • Prepare value chain sales data and monitor value chain P & L Budgeting & MTP • Prepare revenue budget for CPT at BU level and at value chain level • Prepare Medium-term Plan for CPT at BU level and at value chain level • Prepare cost budget and monitor the progress Customer Satisfaction • Monitor voice of customer through organized feedback and take corrective measures • Undertake customer engagement program to improve the customer satisfaction Manage Project Management function • Manage project management function to drive success metrics like DIFOT and NPS as per target • Reduce average delay in project execution, take/suggest corrective measures as and when required Manage Order Execution team • Manage O2C process by ensuring timely order execution timely claim settlements Manage MIS team • Prepare and monitor standard MIS reports, study industry data on regular basis and track & study global trends in the glass industry to suggest/incorporate best practices where applicable Show more Show less