Business Analyst

Senior Business Analyst would play a crucial role in bridging the gap between business objectives and technical solutions.

This position would be responsible for driving business analysis, requirements gathering and process improvement initiatives for the Know Your Customer (KYC) and due diligence functions within BNP PARIBAS. Senior BA would be translating business requirements into functional specifications that both technical teams and non-technical stakeholders can understand.

This role ensures that KYC processes are efficient, compliant, and aligned with regulatory standards, leveraging Agile methodologies, Behavior-Driven Development (BDD), and automation testing strategies.

This position will require to work in globally distributed organization.

• Lead the collection and documentation of business requirements for KYC, due diligence processes and Tax and Regulations
• Collaborate with stakeholders from Operations, Front office, Compliance or IT, conduct interviews/workshop to understand their needs and translate them into BRD and functional specifications.
• Develop deep understanding of business needs by data analysis, market trends and conduct gap analysis and process mapping to identify areas for improvement.
• Take ownership of feasibility studies, design solutions in line with requirements and architecture best practices, conduct demos, proposal development and represent in architectural committee.
• Build delivery plan and define EPICs, break those down into user stories and write acceptance criteria using Gherkin or other tool. Act as the primary liaison between business users, IT teams, and external vendors.
• Ensure Agile principles and practices are adhered to within the project team
• Lead automation and guide teams to align with shift left and shift right strategy by encouraging a mindset for automation first and reduce recursive manual efforts.
• Work with QA teams to ensure comprehensive test coverage using automation tools to improve efficiency.
• Oversee User Acceptance Testing (UAT) processes to ensure solutions meet business requirements and quality standards.
• Manage the change process to minimize disruption and ensure successful adoption of new features.
• Define KPIs and used insights driven by KPI analysis to drive continuous improvement.
• Level-up of teams members on KYC functional skills, IT best practices and help junior or new joiner to grow

• Proven experience as a Senior Business Analyst in designing and implementing complex systems with workflow and data flows between multiple modules.
• Strong analytical and process management skills to interpret & anticipate business needs and translate them into application and operational requirements.
• Good understanding of technical infrastructure (databases, web development etc.) and how it interconnects with other system for data sharing
• Be able to analyze complex data sets, to consider data governance, data lineage when building solutions in relation with workflows, data flow in information system.
• Excellent communication and interpersonal skills, with the ability to articulate complex processes into simplified manner for diverse audiences and to challenge requirements, raise alerts and propose alternatives
• Good knowledge of Automated Testing Tools e.g. Cucumber.
• Hands on experience of BDD tools e.g. Gherkin and API definition tools e.g. Swagger
• Hands-on experience on SQL and PL/SQL
• Hands on experience in creating FSD, BRDs and those specific to APIs

• Experience in KYC Applications, specifically Fenergo application.

• Ability to synthetize / simplify
• Ability to deliver / Results driven
• Attention to detail / rigor
• Creativity & Innovation / Problem solving
• Critical thinking skills

• Ability to anticipate business / strategic evolution
• Ability to understand, explain and support change
• Ability to develop others & improve their skills
• Ability to set up relevant performance indicators
• Analytical Ability

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 8 years