Business Analyst - Aviation

The BA Lead is responsible for end-to-end business analysis and requirements

management across aviation modules, particularly Crew Management Systems

(CMS). This role ensures functional clarity, process optimization, and alignment

between business and technology teams, acting as the primary liaison for

requirements gathering, documentation, and validation.

Key Responsibilities

· Requirements Gathering & Analysis

o Engage with stakeholders to elicit business needs for CMS and aviation

workflows (crew scheduling, flight ops, safety).

o Conduct workshops, interviews, and process mapping for crew

operations. [

· Documentation & Standards

o Prepare BRDs, FSDs, user stories, and acceptance criteria aligned with

Agile practices.

o Maintain traceability matrices and ensure compliance with aviation

standards (FAA/EASA

· Stakeholder Management

o Collaborate with product owners, architects, and delivery teams for

scope clarity.

o Manage change requests and perform impact analysis.

· Quality Assurance

o Support UAT planning and execution; validate deliverables against

requirements

· Leadership

o Mentor junior BAs; enforce documentation standards across CMS

modules

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Skills Required

Core BA Skills

· Strong experience in requirements elicitation, gap analysis, and process

modeling.

· Expertise in BRD/FSD creation, user stories, and acceptance criteria.

· Proficiency in tools like Jira, Confluence, MS Visio, and Azure ADO. Domain

Knowledge

· Deep understanding of aviation operations: Crew Scheduling, Flight Ops,

Safety.

· Familiarity with Crew Management Systems (CMS) and airline industry

standards.

· Knowledge of regulatory compliance (FAA/EASA) and crew legality rules

Technical Awareness

· Basic knowledge of cloud-native platforms, API integrations, and

• microservices.