1 - 3 years

3 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

The Business Analyst at UniAthena will act as a bridge between business stakeholders, product, and technology teams. The role focuses on analysing business processes, learner journeys, and system data to identify gaps, define requirements, and support data-backed improvements across the LMS, enrollment funnel, and internal operations.

Roles and Responsibilities


  • Gather, analyse, and document business requirements from internal stakeholders (Academics, Sales, Marketing, Operations, Product, and Tech).
  • Translate business needs into clear functional requirements, user stories, and process flows.
  • Support requirement prioritisation aligned with business goals and learner experience.
  • Analyse learner, enrollment, engagement, and operational data to identify trends, issues, and opportunities.
  • Create dashboards, reports, and insights to support leadership and functional teams.
  • Work closely with BI/Data teams to validate metrics and ensure data accuracy.
  • Evaluate LMS workflows, admission processes, assessments, and support operations to identify efficiency gaps.
  • Recommend process improvements and support implementation with relevant teams.
  • Assist in UAT, validation, and post-launch analysis of new features or system changes
  • Act as a liaison between business users and technical teams during development and enhancement cycles.
  • Support sprint planning by clarifying requirements and acceptance criteria.
  • Ensure timely communication and alignment across teams.

Skills and qualifications

  • Strong analytical and problem-solving skills.
  • Experience with data analysis using Excel/Google Sheets; SQL knowledge is a plus.
  • Familiarity with dashboards and reporting tools (Power BI, Looker, Tableau, or similar).
  • Understanding of SDLC, Agile/Scrum methodologies, and requirement documentation.
  • Experience working with LMS, EdTech, SaaS, or digital platforms is preferred.
  • Ability to understand learner journeys, conversion funnels, and operational workflows.





Required Skills


Visualisation
product requirement gathering
stakeholder management
business requirement analysis
business analysis
Project corrdination
documentation

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