Business Analyst

Job Description

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis, Business Process Management (BPM) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years Full time education Project Role:Data Management Practitioner Project Role Description:a:Perform data entry and research in various market data systems and tracking tools. b:Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. c:Seek advice and escalate issues when faced with tasks/problems outside the scope of the work. d:Support all Business Units across AP, JP, NA and EU to permission/de-permission or modify the existing license/account, for over 40 Market Data vendors. e:Work on the Leavers report raise mdots to de-permission the license's/accounts for the leavers in EU and NA region. f:Answer general market data entitlement questions from users and BU Admin. g:Follow up on tickets that are in process and needs to be addressed immediately. Permissioning exchanges via self-entitlement tool. Working on Certification of market data for users. Must have Skills:Business Requirement AnalysisGood to Have Skills: Business Process Management (BPM)Job Requirements:Key Responsibilities:a:Accept and review requests from BU Admins - (MDOT, Falcon, emails).b:Send order to appropriate vendor or access internal entitlement system and close ticket.c:Coordinate with IMAC and/or Floor Support for software installation.d:Process market data deletions for Leavers from Leavers Report and Immediate Disablement mails.e:Create MDOT (Market Data Order Tool) products and services.f:Provide BU Admin support for MDOT.g:Answer general market data entitlement questions from users and BU Admins.h:Answer user queries on market data certifications from email group certification support. Technical Experience:a:Answer user queries on market data certifications from email group certification support b:Perform data entry and research in various market data systems and tracking tools Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems Assess and resolve non-standard and standard issues or problems c:Seek advice and escalate issues when faced with tasks/problems outside the scope of the work Professional Attributes:a: Reports status regularly to the relevant team leaders. b:Is dedicated to quality client service. Provides timely responses to client requests and queries. Resolves client issues in a timely fashion. Maintains flexibility in responding to client requests.c:Demonstrates effective problem-solving skills.d:Effectively manages and controls own tasks.e:Maintains team morale and effectiveness through personal example. Maintains a positive and enthusiastic attitude. Educational Qualification:a:BCom graduate with a business school background. Good computer skills. Good English.Additional Info :Project work location is Bengaluru and the candidate needs to work from Bengaluru location Qualification 15 years Full time education