Business Analyst 2-Ops

Job Description

The primary focus is supporting Operations led activities, including global program implementation, forward and reverse logistics activities, freight auditing and automation within the APEX platform used for order management, shipping & compliance documents, and shipment status tracking. This individual will be seen as an area expert and expected to support the global and regional teams by consulting with the regional Operations management, planners, material specialists and suppliers/external manufacturers. Career Level - IC2 Maintains organization and timely submissions of required logistics data as part of order processing Maintains source reference tables for supplier hierarchies Oversee the planning, development, implementation and maintenance of operations distribution processes for new and existing M&D programs and services. Research and Implement local requirements for inbound and outbound distributions for M&D hubs in new countries Creation of shipping paperwork (Tax Invoices and Delivery Challans) Point of contact for office administration and management Manages account creation requests for shipping tools Create and Maintain documentation of assigned processes Performs ad hoc reports and analysis as requested Manages timely responses in a professional manner for North America Logistics Support Email Group Supports the Operations Teams with all necessary process enhancements and updates to maintain a smooth supply chain system Able to work cross-functionally with internal and external parties Assist with freight carrier contract negotiations, account creations, auditing and related inquires