Bus Captain/ Host - Chennai (Contractual)

About the job

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
As we continue to expand our operations in South India, one of the fastest-growing bus markets in the world, we are looking for a motivated & driven Bus Captain /Host – Contractual basis.

This is a travel extensive role, you will be based in Chennai but would frequently travel between Chennai & Kerala on a weekly basis. Your travel would include bus trips weekly basis to understand the operational issues & training of hosts given by bus partners. This is an exciting opportunity to play a pivotal role in ensuring the seamless operation of Flix's services, likely including bus operations and related logistics, ground operational excellence, data analysis and vendor management processes!
About The Role

• Execute and oversee daily operations of ongoing strategic initiatives.Liaise with third-party vendors to ensure smooth operations and resolve any issues promptly.
• Oversee the management of various waiting lounges to ensure they meet our standards for comfort and customer service.
• Manage operations at various bus stations and stops to ensure efficiency and customer satisfaction.
• Act as the account manager for all rest stops across India, fostering strong relationships and ensuring high service standard.
• Conduct regular analysis of our operational processes.

About You

• 0-1 years’ experience in operations, preferably in an intercity travel operations, logistics or last mile company.
• Fluency in English, Hindi, Tamil, Telugu.
• Team player with strong interpersonal skills & stakeholder management skills.
• Ability to analyse data and identify trends to improve operational efficiency.
• Ability to thrive in a dynamic and fast-paced environment; flexible of working in shifts (24/7). However, when schedules are made your personal needs are taken into consideration.
• This is a travel extensive role, you will be based in Chennai but would frequently travel between Chennai & Kerala on a weekly basis.

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
What We Offer

• Opportunity to work in a rapidly scaling start-up .
• Play a pivotal role in ensuring the seamless execution of our intercity travel operations, ground operational excellence, data analysis and vendor management processes.
• Hone your stakeholder management skills by interacting with international stakeholders.

Why Join Flix
At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey!

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