City: Delhi Department: Operations Recruiter: Nina Geißler FlixBus is a European long distance mobility provider with headquarters in Munich, Berlin, Milan, Paris, Santiago de Chile and New-Delhi. Since 2013, FlixBus has offered a new, convenient, and green way to travel which suits every budget. Thanks to a smart business model and an innovative technology, the former startup has established Europe’s largest intercity bus network in less than four years. Join us for a unique opportunity to lay the foundation of our business in one of the world's largest bus markets. If you are passionate about sustainable mobility and you crave an exciting challenge and want to make a significant impact, we want to hear from you! To support our team, we are currently looking for a motivated and driven Traffic Control Executive (Telugu Linguist) Delhi – Contractual basis. The position is based in Delhi. Your Tasks – Paint the world green Communicate with Drivers and Hosts, via Calls and messages for smooth operations. Track and manage operational issues using Salesforce tickets. Handle crisis situations promptly to minimize impact. Coordinate with Operations, Customer Support, and Global teams for issue resolution. Collaborate via MS Teams and chat for seamless communication. Maintain discipline, flexibility, and teamwork in a fast-paced environment. Your Profile – Ready to hop on board Fluent in Telugu, Hindi, and English (mandatory); additional South Indian languages preferred. Bachelor’s degree (mandatory). Minimum 3 years in customer service or a related field. Basic proficiency in Excel. Salesforce experience preferred. You are flexible and prepared to work in shifts (24/7). However, when schedules are made your personal needs are taken into consideration. Our Perks – More than just a job You have an impact. With innovation and smart technology, we are creating the easiest way to travel. We want your ideas and give you autonomy to make them reality. Travelling is our passion. Discover the world with your free Flix rides and bring along your friends and family for half price. Teamwork makes the dream work. Our Flix Team has people from over 80 different nations. We work in a multicultural environment where we can challenge and support each other. We're not only green in color. We’re building for the long term, and that means protecting our planet. We constantly test new green technologies and compensate for the CO2 after all our business travel since 2018. Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you! We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. About Flix We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have travelled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world – and our journey has just begun. Flix is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.
City: Delhi Department: Operations Recruiter: Nina Geißler FlixBus is a European long distance mobility provider with headquarters in Munich, Berlin, Milan, Paris, Santiago de Chile and New-Delhi. Since 2013, FlixBus has offered a new, convenient, and green way to travel which suits every budget. Thanks to a smart business model and an innovative technology, the former startup has established Europe’s largest intercity bus network in less than four years. Join us for a unique opportunity to lay the foundation of our business in one of the world's largest bus markets. If you are passionate about sustainable mobility and you crave an exciting challenge and want to make a significant impact, we want to hear from you! To support our team, we are currently looking for a motivated and driven Traffic Control Executive (Telugu Linguist) Delhi – Contractual basis. The position is based in Delhi. Your Tasks – Paint the world green Communicate with Drivers and Hosts, via Calls and messages for smooth operations. Track and manage operational issues using Salesforce tickets. Handle crisis situations promptly to minimize impact. Coordinate with Operations, Customer Support, and Global teams for issue resolution. Collaborate via MS Teams and chat for seamless communication. Maintain discipline, flexibility, and teamwork in a fast-paced environment. Your Profile – Ready to hop on board Fluent in Telugu, Hindi, and English (mandatory); additional South Indian languages preferred. Bachelor’s degree (mandatory). Minimum 3 years in customer service or a related field. Basic proficiency in Excel. Salesforce experience preferred. You are flexible and prepared to work in shifts (24/7). However, when schedules are made your personal needs are taken into consideration. Our Perks – More than just a job You have an impact. With innovation and smart technology, we are creating the easiest way to travel. We want your ideas and give you autonomy to make them reality. Travelling is our passion. Discover the world with your free Flix rides and bring along your friends and family for half price. Teamwork makes the dream work. Our Flix Team has people from over 80 different nations. We work in a multicultural environment where we can challenge and support each other. We're not only green in color. We’re building for the long term, and that means protecting our planet. We constantly test new green technologies and compensate for the CO2 after all our business travel since 2018. Want to rewrite the history of mobility with us? Then join our ride and apply now. We're excited to hear from you! We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. About Flix We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have travelled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world – and our journey has just begun. Flix is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.
City: Bangalore Department: Operations Recruiter: Tavleen Bindra At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. We’re looking for a motivated and driven Junior Manager – Traffic Control (India) to help shape and grow our operations team, drive efficiencies, and directly influence FlixBus’s success in India. This role will play a key part in scaling our Traffic Control operations across South India while collaborating closely with global teams. This role is a mix of Customer support, Operations and Crisis Handling and you will be closely supporting the driver and the host also ensuring the customer experience is top notch. This is a hybrid role based in Bangalore, requires travel and has 24/7 rotational shifts. About the Role Support and grow the South India Traffic Control Team, fostering a high-performance, collaborative culture. Define, develop, and implement SOPs aligned with global policies and regional needs. Collaborate with Smart Operations at HQ to drive digital transformation and automation. Train and coach team members on process updates, ensuring quality and consistency. Monitor and analyze KPIs (CSAT, AHT, Process Utilization) to maintain operational excellence. Lead onboarding of new team members and oversee quality assurance in daily operations. Work with cross-functional teams and stakeholders to streamline workflows and improve efficiency. Provide on-call support, lead crisis management, and work flexible rotational shifts including nights and weekends. About You Minimum 6+ years of experience in Customer Service, preferably in the travel, mobility, or transport industry. Strong understanding of customer service operations and KPIs (e.g., SLA, CSAT, AHT, Utilization). Assertive and calm under pressure, especially in high-stress or crisis situations. Highly organized, proactive, and capable of working independently. Excellent verbal and written communication skills. Strong team player with a collaborative mindset. Demonstrates a high commitment to safety and customer satisfaction. Fluent in English and Hindi; knowledge of Tamil/Telugu/Kannada or other regional languages is a plus. We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! What We Offer Travel perks : 12 free Flix vouchers + 12 discount vouchers for friends & family. Work from (M)Anywhere : Depending on your role, work from another location for up to 30 days per year. Hybrid work model : We are an office-first company, but we offer flexibility to balance work and life. Wellbeing support : Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members. Learning & Development : Take advantage of language classes, training courses, and expert-led sessions to grow your skills. Mentoring Program : Connect with experienced colleagues to gain insights and accelerate your career. To view more local benefits specific to each office location, Why Join Flix? At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path. As we continue to expand across the globe, you can make a real difference in how we work. If you’re ready to grow and lead your journey, Flix is the place for you!
City: Delhi Department: Operations Recruiter: Tavleen Bindra About the job At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As we continue to expand our operations in South India, one of the fastest-growing bus markets in the world, we are looking for a motivated & driven Associate Operations Manager (contractual role). Based in Delhi , this is an exciting opportunity to play a pivotal role in ensuring the seamless operation of Flix's services, likely including bus operations and related logistics, ground operational excellence, data analysis and vendor management processes! About The Role Parking and Fleet management Inspections and Checks: Conduct rigorous vehicle inspections and mystery checks and document findings Site Visits and Support: Regularly visit curbside stops and address challenges Support with the branding of the curbside stops Distribution and Inventory: Oversee the organized distribution of bus equipment and items, track inventory levels, and coordinate timely reorders with vendors. GoLive Activities: Collaborate with cross-functional teams and provide support for the launch and increase offline ticket sales share from the particular city. Quality and Safety Enforcement: Enforce strict adherence to quality and safety standards among bus partners and conduct regular audits About You 2 years’ hands-on experience in intercity travels operations company. Fluency in English & Hindi. Team player with strong interpersonal skills & stakeholder management skills. Ability to analyse data and identify trends to improve operational efficiency. Ability to thrive in a dynamic and fast-paced environment; flexible of working in shifts (24/7). However, when schedules are made your personal needs are taken into consideration. We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! What We Offer Opportunity to work in a rapidly scaling start-up . Play a pivotal role in ensuring the seamless execution of our intercity travel operations, ground operational excellence, data analysis and vendor management processes. Hone your stakeholder management skills by interacting with international stakeholders. Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! [INSERT GENERAL EMPLOYER BRAND VIDEO]
City: Bangalore Department: Operations Recruiter: Tavleen Bindra About the job At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As we continue to expand our operations in South India, one of the fastest-growing bus markets in the world, we are looking for a motivated & driven Associate Operations Manager (contractual role). Based in Bangalore , this is an exciting opportunity to play a pivotal role in ensuring the seamless operation of Flix's services, likely including bus operations and related logistics, ground operational excellence, data analysis and vendor management processes! About The Role Parking and Fleet management Inspections and Checks: Conduct rigorous vehicle inspections and mystery checks and document findings Site Visits and Support: Regularly visit curbside stops and address challenges Support with the branding of the curbside stops Distribution and Inventory: Oversee the organized distribution of bus equipment and items, track inventory levels, and coordinate timely reorders with vendors. GoLive Activities: Collaborate with cross-functional teams and provide support for the launch and increase offline ticket sales share from the particular city. Quality and Safety Enforcement: Enforce strict adherence to quality and safety standards among bus partners and conduct regular audits About You 2 years’ hands-on experience in intercity travels operations company. Fluency in English, Hindi, Tamil, Telugu. Team player with strong interpersonal skills & stakeholder management skills. Ability to analyse data and identify trends to improve operational efficiency. Ability to thrive in a dynamic and fast-paced environment ; flexible of working in shifts (24/7). However, when schedules are made your personal needs are taken into consideration. We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! What We Offer Opportunity to work in a rapidly scaling start-up . Play a pivotal role in ensuring the seamless execution of our intercity travel operations, ground operational excellence, data analysis and vendor management processes. Hone your stakeholder management skills by interacting with international stakeholders. Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! [INSERT GENERAL EMPLOYER BRAND VIDEO]
City: Bangalore Department: Operations Recruiter: Tavleen Bindra About the job At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As we continue to expand our operations in South India, one of the fastest-growing bus markets in the world, we are looking for a motivated & driven Fleet Coordinator (Contractual) who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. Expected to start within the Month of August 2025. This is a travel extensive role, you will be responsible of managing backend operations of assigning buses to different routes and coordinating driver & host schedules with the bus partners' and report to the Regional Operations Manager. This is an exciting opportunity to play a pivotal role in ensuring the seamless operation of Flix's services, likely including bus operations and related logistics, ground operational excellence, data analysis and vendor management processes! About The Role Coordinate driver and host schedules with the BP. Manage bus assignments and handle breakdowns by arranging alternates and shifting passengers. Serve as the primary point of contact between TCs and the Multiplicator team Coordinate with Traffic control for daily issues, and monitor route deviations Track and report violations, generate and share daily operational reports with Bus partners. Provide insights on necessary route adjustments, Manage and update stop and boarding point coordinates. Vigilantly monitor and report any illicit activities to maintain operational integrity. Ensure completion of training program and Initiate background verification process. Ensure completion of boarding point handouts. About You 3-4 years’ hands-on experience in intercity travels operations company. Team player with strong interpersonal skills & stakeholder management skills. Ability to analyse data and identify trends to improve operational efficiency. Ability to thrive in a dynamic and fast-paced environment; flexible of working in shifts (24/7). However, when schedules are made your personal needs are taken into consideration. Strong geographical knowledge of South India and willingness to travel regularly You are fluent in English, Hindi, Kannada, Tamil, Telugu. You are communicative and a team player. We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! What We Offer Opportunity to work in a rapidly scaling start-up . Play a pivotal role in ensuring the seamless execution of our intercity travel operations, ground operational excellence, data analysis and vendor management processes. Hone your stakeholder management skills by interacting with international stakeholders. Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! [INSERT GENERAL EMPLOYER BRAND VIDEO]
City: Chennai Department: Operations Recruiter: Tavleen Bindra About the job At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As we continue to expand our operations in South India, one of the fastest-growing bus markets in the world, we are looking for a motivated & driven Bus Captain /Host – Contractual basis. This is a travel extensive role, you will be based in Chennai but would frequently travel between Chennai & Kerala on a weekly basis. Your travel would include bus trips weekly basis to understand the operational issues & training of hosts given by bus partners. This is an exciting opportunity to play a pivotal role in ensuring the seamless operation of Flix's services, likely including bus operations and related logistics, ground operational excellence, data analysis and vendor management processes! About The Role Execute and oversee daily operations of ongoing strategic initiatives.Liaise with third-party vendors to ensure smooth operations and resolve any issues promptly. Oversee the management of various waiting lounges to ensure they meet our standards for comfort and customer service. Manage operations at various bus stations and stops to ensure efficiency and customer satisfaction. Act as the account manager for all rest stops across India, fostering strong relationships and ensuring high service standard. Conduct regular analysis of our operational processes. About You 0-1 years’ experience in operations, preferably in an intercity travel operations, logistics or last mile company. Fluency in English, Hindi, Tamil, Telugu. Team player with strong interpersonal skills & stakeholder management skills. Ability to analyse data and identify trends to improve operational efficiency. Ability to thrive in a dynamic and fast-paced environment; flexible of working in shifts (24/7). However, when schedules are made your personal needs are taken into consideration. This is a travel extensive role, you will be based in Chennai but would frequently travel between Chennai & Kerala on a weekly basis. We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! What We Offer Opportunity to work in a rapidly scaling start-up . Play a pivotal role in ensuring the seamless execution of our intercity travel operations, ground operational excellence, data analysis and vendor management processes. Hone your stakeholder management skills by interacting with international stakeholders. Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! [INSERT GENERAL EMPLOYER BRAND VIDEO]
City: Chennai Department: Operations Recruiter: Tavleen Bindra About the job At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As we continue to expand our operations in South India, one of the fastest-growing bus markets in the world, we are looking for a motivated & driven Bus Captain /Host – Contractual basis. This is a travel extensive role, you will be based in Chennai but would frequently travel between Chennai & Kerala on a weekly basis. Your travel would include bus trips weekly basis to understand the operational issues & training of hosts given by bus partners. This is an exciting opportunity to play a pivotal role in ensuring the seamless operation of Flix's services, likely including bus operations and related logistics, ground operational excellence, data analysis and vendor management processes! About The Role Execute and oversee daily operations of ongoing strategic initiatives.Liaise with third-party vendors to ensure smooth operations and resolve any issues promptly. Oversee the management of various waiting lounges to ensure they meet our standards for comfort and customer service. Manage operations at various bus stations and stops to ensure efficiency and customer satisfaction. Act as the account manager for all rest stops across India, fostering strong relationships and ensuring high service standard. Conduct regular analysis of our operational processes. About You 0-1 years’ experience in operations, preferably in an intercity travel operations, logistics or last mile company. Fluency in English, Hindi, Tamil, Telugu. Team player with strong interpersonal skills & stakeholder management skills. Ability to analyse data and identify trends to improve operational efficiency. Ability to thrive in a dynamic and fast-paced environment; flexible of working in shifts (24/7). However, when schedules are made your personal needs are taken into consideration. This is a travel extensive role, you will be based in Chennai but would frequently travel between Chennai & Kerala on a weekly basis. We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! What We Offer Opportunity to work in a rapidly scaling start-up . Play a pivotal role in ensuring the seamless execution of our intercity travel operations, ground operational excellence, data analysis and vendor management processes. Hone your stakeholder management skills by interacting with international stakeholders. Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! [INSERT GENERAL EMPLOYER BRAND VIDEO]
City: Delhi Department: Operations Recruiter: Amber Adaszkiewicz About the job At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As we continue to expand our operations in North India, one of the fastest-growing bus markets in the world, we are looking for a motivated & driven Fleet Coordinator (Contractual) for Delhi location who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. Expected to start within the Month of August 2025. This is a travel extensive role, you will be responsible of managing backend operations of assigning buses to different routes and coordinating driver & host schedules with the bus partners' and report to the Regional Operations Manager. This is an exciting opportunity to play a pivotal role in ensuring the seamless operation of Flix's services, likely including bus operations and related logistics, ground operational excellence, data analysis and vendor management processes! About The Role Coordinate driver and host schedules with the BP. Manage bus assignments and handle breakdowns by arranging alternates and shifting passengers. Serve as the primary point of contact between TCs and the Multiplicator team Coordinate with Traffic control for daily issues, and monitor route deviations Track and report violations, generate and share daily operational reports with Bus partners. Provide insights on necessary route adjustments, Manage and update stop and boarding point coordinates. Vigilantly monitor and report any illicit activities to maintain operational integrity. Ensure completion of training program and Initiate background verification process. Ensure completion of boarding point handouts. About You 3-4 years’ hands-on experience in intercity travels operations company. Team player with strong interpersonal skills & stakeholder management skills. Ability to analyse data and identify trends to improve operational efficiency. Ability to thrive in a dynamic and fast-paced environment; flexible of working in shifts (24/7). However, when schedules are made your personal needs are taken into consideration. Strong geographical knowledge of North India and willingness to travel regularly You are fluent in English, Hindi. You are communicative and a team player. We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! What We Offer Opportunity to work in a rapidly scaling start-up . Play a pivotal role in ensuring the seamless execution of our intercity travel operations, ground operational excellence, data analysis and vendor management processes. Hone your stakeholder management skills by interacting with international stakeholders. Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! [INSERT GENERAL EMPLOYER BRAND VIDEO]
City: Delhi Department: Operations Recruiter: Tavleen Bindra About the Job At Flix, we offer a dynamic, tech‑driven environment with competitive pay and strong growth opportunities. As we expand in North India—one of the world’s fastest‑growing bus markets—we’re hiring motivated Calling Agents on a fixed‑term (3‑month) contract. Key Highlights Location: RK Ashram Lounge, Delhi Contract: 3 months, target‑driven role Shifts: Non‑traditional hours (we operate 24/7) Compensation: Fixed compensation About the Role Customer Outreach: Make outbound calls to recent passengers to request and encourage feedback ratings. Inbound Support: Handle customer calls related to service queries, technical issues, and simple upsell opportunities. Rating Optimization: Clearly explain the value of feedback and quickly resolve minor concerns to boost positive scores. Reporting: Meet daily call‑volume and conversion targets; submit concise daily and weekly performance reports. Collaboration: Work hand‑in‑glove with the ground‑ops team to escalate and resolve any on‑trip issues. Documentation: Maintain accurate call logs and update customer interaction records in our CRM. About You Experience: 0–1 year in tele‑calling, customer support, or backend operations. Languages: Fluent in English and Hindi. Skills: Strong verbal communication and persuasion skills Ability to multitask and adapt quickly in a fast‑paced setting Comfort working rotating or non‑traditional shifts Mindset: Target‑oriented, with a positive attitude toward feedback and continuous improvement. Note: This is strictly a 3‑month contractual position. Please apply only if you’re comfortable with a fixed‑term engagement. What We Offer Join a young, energetic team that’s reshaping how India travels by bus Hands‑on experience in a high‑visibility, metrics‑driven role Opportunity to learn Flix’s tech platform and customer‑centric processes Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! [INSERT GENERAL EMPLOYER BRAND VIDEO]
City: Bangalore Department: Operations Recruiter: Tavleen Bindra About the Job At Flix, we offer a dynamic, tech‑driven environment with competitive pay and strong growth opportunities. As we expand in South India—one of the world’s fastest‑growing bus markets—we’re hiring motivated Calling Agents on a fixed‑term (3‑month) contract. Key Highlights Location: Madiwala Lounge, Bangalore Contract: 3 months, target‑driven role Shifts: Non‑traditional hours (we operate 24/7) Compensation: Fixed compensation About the Role Customer Outreach: Make outbound calls to recent passengers to request and encourage feedback ratings. Inbound Support: Handle customer calls related to service queries, technical issues, and simple upsell opportunities. Rating Optimization: Clearly explain the value of feedback and quickly resolve minor concerns to boost positive scores. Reporting: Meet daily call‑volume and conversion targets; submit concise daily and weekly performance reports. Collaboration: Work hand‑in‑glove with the ground‑ops team to escalate and resolve any on‑trip issues. Documentation: Maintain accurate call logs and update customer interaction records in our CRM. About You Experience: 0–1 year in tele‑calling, customer support, or backend operations. Languages: Fluent in English and Tamil/Telugu/Kannada. Skills: Strong verbal communication and persuasion skills Ability to multitask and adapt quickly in a fast‑paced setting Comfort working rotating or non‑traditional shifts Mindset: Target‑oriented, with a positive attitude toward feedback and continuous improvement. Note: This is strictly a 3‑month contractual position. Please apply only if you’re comfortable with a fixed‑term engagement. What We Offer Join a young, energetic team that’s reshaping how India travels by bus Hands‑on experience in a high‑visibility, metrics‑driven role Opportunity to learn Flix’s tech platform and customer‑centric processes Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! [INSERT GENERAL EMPLOYER BRAND VIDEO]
City: Delhi Department: Operations Recruiter: Tavleen Bindra About the job At Flix, we offer a dynamic, tech‑driven environment with competitive pay and strong growth opportunities. As we expand in North India—one of the world’s fastest‑growing bus markets—we’re hiring motivated Hosts/Bus Captains on a fixed‑term (3‑month) contract. This is a travel extensive role, you will be based in Delhi and your travel would include bus trips on regular basis . Key Highlights Location: Delhi Contract: 3 months, target‑driven role Shifts: Non‑traditional hours (we operate 24/7) Compensation: Fixed + Performance based incentives About The Role Ensure timely arrival and departure from all the stations. Welcome and guide passengers during boarding and deboarding. Ensure passengers have valid tickets and are seated as per their reservations. Provide basic customer service (e.g., answering queries, helping with luggage, ensuring comfort). Communicate with Traffic Control team for any on-ground issues (e.g., delays, emergencies). Assist in managing special needs passengers (senior citizens, children, etc.). Ensure onboard cleanliness, safety, and adherence to company standards. Report any incidents or operational issues promptly. Monitor driver and route performance. About You Experience: 0-1 years’ experience in operations, preferably in an intercity travel operations, logistics or last mile company. Languages: Fluent in English and Hindi. Skills: Strong verbal communication and persuasion skills Ability to multitask and adapt quickly in a fast‑paced setting Comfort working rotating or non‑traditional shifts Mindset: Target‑oriented, with a positive attitude toward feedback and continuous improvement. Note: This is strictly a 3‑month contractual position. Please apply only if you’re comfortable with a fixed‑term engagement. What We Offer Join a young, energetic team that’s reshaping how India travels by bus Hands‑on experience in a high‑visibility, metrics‑driven role Opportunity to learn Flix’s tech platform and customer‑centric processes Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! [INSERT GENERAL EMPLOYER BRAND VIDEO]
City: Bangalore Department: Operations Recruiter: Tavleen Bindra About the job At Flix, we offer a dynamic, tech‑driven environment with competitive pay and strong growth opportunities. As we expand in South India—one of the world’s fastest‑growing bus markets—we’re hiring motivated Hosts/Bus Captains on a fixed‑term (3‑month) contract. This is a travel extensive role, you will be based in Bangalore and your travel would include bus trips on regular basis . Key Highlights Location: Bangalore Contract: 3 months, target‑driven role Shifts: Non‑traditional hours (we operate 24/7) Compensation: Fixed + Performance based incentives About The Role Ensure timely arrival and departure from all the stations. Welcome and guide passengers during boarding and deboarding. Ensure passengers have valid tickets and are seated as per their reservations. Provide basic customer service (e.g., answering queries, helping with luggage, ensuring comfort). Communicate with Traffic Control team for any on-ground issues (e.g., delays, emergencies). Assist in managing special needs passengers (senior citizens, children, etc.). Ensure onboard cleanliness, safety, and adherence to company standards. Report any incidents or operational issues promptly. Monitor driver and route performance. About You Experience: 0-1 years’ experience in operations, preferably in an intercity travel operations, logistics or last mile company. Languages: Fluent in English, Tamil,/Telugu OR Kannada. Skills: Strong verbal communication and persuasion skills Ability to multitask and adapt quickly in a fast‑paced setting Comfort working rotating or non‑traditional shifts Mindset: Target‑oriented, with a positive attitude toward feedback and continuous improvement. Note: This is strictly a 3‑month contractual position. Please apply only if you’re comfortable with a fixed‑term engagement. What We Offer Join a young, energetic team that’s reshaping how India travels by bus Hands‑on experience in a high‑visibility, metrics‑driven role Opportunity to learn Flix’s tech platform and customer‑centric processes Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! [INSERT GENERAL EMPLOYER BRAND VIDEO]
City: Chennai Department: Operations Recruiter: Tavleen Bindra About the job At Flix, we offer a dynamic, tech‑driven environment with competitive pay and strong growth opportunities. As we expand in South India—one of the world’s fastest‑growing bus markets—we’re hiring motivated Hosts/Bus Captains on a fixed‑term (3‑month) contract. This is a travel extensive role, you will be based in Chennai and your travel would include bus trips on regular basis . Key Highlights Location: Chennai Contract: 3 months, target‑driven role Shifts: Non‑traditional hours (we operate 24/7) Compensation: Fixed + Performance based incentives About The Role Ensure timely arrival and departure from all the stations. Welcome and guide passengers during boarding and deboarding. Ensure passengers have valid tickets and are seated as per their reservations. Provide basic customer service (e.g., answering queries, helping with luggage, ensuring comfort). Communicate with Traffic Control team for any on-ground issues (e.g., delays, emergencies). Assist in managing special needs passengers (senior citizens, children, etc.). Ensure onboard cleanliness, safety, and adherence to company standards. Report any incidents or operational issues promptly. Monitor driver and route performance. About You Experience: 0-1 years’ experience in operations, preferably in an intercity travel operations, logistics or last mile company. Languages: Fluent in English, Tamil,/Telugu OR Kannada. Skills: Strong verbal communication and persuasion skills Ability to multitask and adapt quickly in a fast‑paced setting Comfort working rotating or non‑traditional shifts Mindset: Target‑oriented, with a positive attitude toward feedback and continuous improvement. Note: This is strictly a 3‑month contractual position. Please apply only if you’re comfortable with a fixed‑term engagement. What We Offer Join a young, energetic team that’s reshaping how India travels by bus Hands‑on experience in a high‑visibility, metrics‑driven role Opportunity to learn Flix’s tech platform and customer‑centric processes Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! [INSERT GENERAL EMPLOYER BRAND VIDEO]
City: Chennai Department: Operations Recruiter: Tavleen Bindra About the job At Flix, we offer a dynamic, tech‑driven environment with competitive pay and strong growth opportunities. As we expand in South India—one of the world’s fastest‑growing bus markets—we’re hiring motivated Hosts/Bus Captains on a fixed‑term (3‑month) contract. This is a travel extensive role, you will be based in Chennai and your travel would include bus trips on regular basis . Key Highlights Location: Chennai Contract: 3 months, target‑driven role Shifts: Non‑traditional hours (we operate 24/7) Compensation: Fixed + Performance based incentives About The Role Ensure timely arrival and departure from all the stations. Welcome and guide passengers during boarding and deboarding. Ensure passengers have valid tickets and are seated as per their reservations. Provide basic customer service (e.g., answering queries, helping with luggage, ensuring comfort). Communicate with Traffic Control team for any on-ground issues (e.g., delays, emergencies). Assist in managing special needs passengers (senior citizens, children, etc.). Ensure onboard cleanliness, safety, and adherence to company standards. Report any incidents or operational issues promptly. Monitor driver and route performance. About You Experience: 0-1 years’ experience in operations, preferably in an intercity travel operations, logistics or last mile company. Languages: Fluent in English, Tamil,/Telugu OR Kannada. Skills: Strong verbal communication and persuasion skills Ability to multitask and adapt quickly in a fast‑paced setting Comfort working rotating or non‑traditional shifts Mindset: Target‑oriented, with a positive attitude toward feedback and continuous improvement. Note: This is strictly a 3‑month contractual position. Please apply only if you’re comfortable with a fixed‑term engagement. What We Offer Join a young, energetic team that’s reshaping how India travels by bus Hands‑on experience in a high‑visibility, metrics‑driven role Opportunity to learn Flix’s tech platform and customer‑centric processes Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! [INSERT GENERAL EMPLOYER BRAND VIDEO]
About the job At Flix, we offer a dynamic, tech‑driven environment with competitive pay and strong growth opportunities. As we expand in North India—one of the world's fastest‑growing bus markets—we're hiring motivated Hosts/Bus Captains on a fixed‑term (3‑month) contract. This is a travel extensive role, you will be based in Delhi and your travel would include bus trips on regular basis . Key Highlights Location: Delhi Contract: 3 months, target‑driven role Shifts: Non‑traditional hours (we operate 24/7) Compensation: Fixed + Performance based incentives About The Role Ensure timely arrival and departure from all the stations. Welcome and guide passengers during boarding and deboarding. Ensure passengers have valid tickets and are seated as per their reservations. Provide basic customer service (e.g., answering queries, helping with luggage, ensuring comfort). Communicate with Traffic Control team for any on-ground issues (e.g., delays, emergencies). Assist in managing special needs passengers (senior citizens, children, etc.). Ensure onboard cleanliness, safety, and adherence to company standards. Report any incidents or operational issues promptly. Monitor driver and route performance. About You Experience: 0-1 years' experience in operations, preferably in an intercity travel operations, logistics or last mile company. Languages: Fluent in English and Hindi. Skills: Strong verbal communication and persuasion skills Ability to multitask and adapt quickly in a fast‑paced setting Comfort working rotating or non‑traditional shifts Mindset: Target‑oriented, with a positive attitude toward feedback and continuous improvement. Note: This is strictly a 3‑month contractual position. Please apply only if you're comfortable with a fixed‑term engagement. What We Offer Join a young, energetic team that's reshaping how India travels by bus Hands‑on experience in a high‑visibility, metrics‑driven role Opportunity to learn Flix's tech platform and customer‑centric processes Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you're looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! [INSERT GENERAL EMPLOYER BRAND VIDEO]
About the Job At Flix, we offer a dynamic, tech‑driven environment with competitive pay and strong growth opportunities. As we expand in North India—one of the world's fastest‑growing bus markets—we're hiring motivated Calling Agents on a fixed‑term (3‑month) contract. Key Highlights Location: RK Ashram Lounge, Delhi Contract: 3 months, target‑driven role Shifts: Non‑traditional hours (we operate 24/7) Compensation: Fixed compensation + Performance based Incentives About the Role Customer Outreach: Make outbound calls to recent passengers to request and encourage feedback ratings. Inbound Support: Handle customer calls related to service queries, technical issues, and simple upsell opportunities. Rating Optimization: Clearly explain the value of feedback and quickly resolve minor concerns to boost positive scores. Reporting: Meet daily call‑volume and conversion targets; submit concise daily and weekly performance reports. Collaboration: Work hand‑in‑glove with the ground‑ops team to escalate and resolve any on‑trip issues. Documentation: Maintain accurate call logs and update customer interaction records in our CRM. About You Experience: 0–1 year in tele‑calling, customer support, or backend operations. Languages: Fluent in English and Hindi. Skills: Strong verbal communication and persuasion skills Ability to multitask and adapt quickly in a fast‑paced setting Comfort working rotating or non‑traditional shifts Mindset: Target‑oriented, with a positive attitude toward feedback and continuous improvement. Note: This is strictly a 3‑month contractual position. Please apply only if you're comfortable with a fixed‑term engagement. What We Offer Join a young, energetic team that's reshaping how India travels by bus Hands‑on experience in a high‑visibility, metrics‑driven role Opportunity to learn Flix's tech platform and customer‑centric processes Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you're looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! [INSERT GENERAL EMPLOYER BRAND VIDEO]
Our Perks – More than just a job: Join a young, energetic team that’s reshaping how India travels by bus Hands‑on experience in a high‑visibility, metrics‑driven role Opportunity to learn Flix’s tech platform and customer‑centric processes Your Tasks – Paint the world green: Ensure timely arrival and departure from all the stations. Welcome and guide passengers during boarding and deboarding. Ensure passengers have valid tickets and are seated as per their reservations. Provide basic customer service (e.g., answering queries, helping with luggage, ensuring comfort). Communicate with Traffic Control team for any on-ground issues (e.g., delays, emergencies). Assist in managing special needs passengers (senior citizens, children, etc.). Ensure onboard cleanliness, safety, and adherence to company standards. Report any incidents or operational issues promptly. Monitor driver and route performance. Your Profile – Ready to hop on board: Experience: 1-3 years’ experience in operations, preferably in an intercity travel operations, logistics or last mile company. Languages: Fluent in English and Hindi. Skills: Strong verbal communication and persuasion skills, Ability to multitask and adapt quickly in a fast‑paced setting, Comfort working rotating or non‑traditional shifts Mindset: Target‑oriented, with a positive attitude toward feedback and continuous improvement. Now hiring employees (m/f/d) from the following areas: Host/Bus Manager (m/f/d), Event Coordinator (m/f/d), Guest Relations Manager (m/f/d), Service Supervisor (m/f/d), Restaurant Manager (m/f/d), Event Host (m/f/d) About Flix We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have traveled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world – and our journey has just begun. Flix is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.
Our Perks – More than just a job: Join a young, energetic team that’s reshaping how India travels by bus Hands‑on experience in a high‑visibility, metrics‑driven role Opportunity to learn Flix’s tech platform and customer‑centric processes Your Tasks – Paint the world green: Customer Outreach: Make outbound calls to recent passengers to request and encourage feedback ratings. Inbound Support: Handle customer calls related to service queries, technical issues, and simple upsell opportunities. Rating Optimization: Clearly explain the value of feedback and quickly resolve minor concerns to boost positive scores. Reporting: Meet daily call‑volume and conversion targets; submit concise daily and weekly performance reports. Collaboration: Work hand‑in‑glove with the ground‑ops team to escalate and resolve any on‑trip issues. Documentation: Maintain accurate call logs and update customer interaction records in our CRM. Your Profile – Ready to hop on board: Experience: 1–3 year in tele‑calling, customer support, or backend operations. Languages: Fluent in English and Hindi. Skills: Strong verbal communication and persuasion skills, Ability to multitask and adapt quickly in a fast‑paced setting, Comfort working rotating or non‑traditional shifts Mindset: Target‑oriented, with a positive attitude toward feedback and continuous improvement. Now hiring employees (m/f/d) from the following areas: Customer Service Representative (m/f/d), Telemarketing Agent (m/f/d), Sales Support Specialist (m/f/d), Call Center Associate (m/f/d), Outbound Sales Agent (m/f/d), Contact Center Agent (m/f/d) About Flix We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have traveled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world – and our journey has just begun. Flix is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.
City: Bangalore Department: Operations Recruiter: Tavleen Bindra At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. As we continue to expand our operations in South India, one of the fastest-growing bus markets in the world, we are looking for a motivated & driven Associate Operations Manager (contractual role). Based in Bangalore, this is an exciting opportunity to play a pivotal role in ensuring the seamless operation of Flix's services, likely including bus operations and related logistics, ground operational excellence, data analysis and vendor management processes! About The Role Parking and Fleet management Inspections and Checks: Conduct rigorous vehicle inspections and mystery checks and document findings Site Visits and Support: Regularly visit curbside stops and address challenges Support with the branding of the curbside stops Distribution and Inventory: Oversee the organized distribution of bus equipment and items, track inventory levels, and coordinate timely reorders with vendors. GoLive Activities: Collaborate with cross-functional teams and provide support for the launch and increase offline ticket sales share from the particular city. Quality and Safety Enforcement: Enforce strict adherence to quality and safety standards among bus partners and conduct regular audits About You 2 years’ hands-on experience in intercity travels operations company. Fluency in English, Hindi, Tamil, Telugu. Team player with strong interpersonal skills & stakeholder management skills. Ability to analyse data and identify trends to improve operational efficiency. Ability to thrive in a dynamic and fast-paced environment ; flexible of working in shifts (24/7). However, when schedules are made your personal needs are taken into consideration. We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! What We Offer Opportunity to work in a rapidly scaling start-up . Play a pivotal role in ensuring the seamless execution of our intercity travel operations, ground operational excellence, data analysis and vendor management processes. Hone your stakeholder management skills by interacting with international stakeholders. Why Join Flix At Flix, we empower our teams to push boundaries and shape the future of mobility. As we continue to scale globally, we harness cutting-edge technology to make mobility smarter, more sustainable, and more affordable. If you’re looking for a place where you can drive change and redefine how millions of people travel, Flix is the place where you can lead your journey! [INSERT GENERAL EMPLOYER BRAND VIDEO]