Brightspace Administrator

Overview:

Brightspace Administrator

The ideal candidate is a proactive, solutions-oriented professional experienced in managing diverse environments, including delivering exceptional support to faculty, students, and administrative teams.

Working Hours:

Key Responsibilities:

Brightspace LMS Admin

• Manage and configure the Brightspace LMS environment, including course creation, user management, and enrollment processes.
• Monitor the performance of the LMS and troubleshoot technical issues, escalating to Brightspace support if needed.
• Implement and maintain integrations with third-party tools and services within the LMS (e.g., Zoom, Turnitin, plagiarism checkers, etc.)
• Manage LMS upgrades, patches, and new feature rollouts
• Ensure the LMS is secure and compliant with institutional data protection policies and best practices.
• Provide technical support and troubleshooting assistance for faculty, staff, and students using the Brightspace platform.
• Manage and analyze LMS data, generating reports on usage, student performance, and course completion metrics for stakeholders.
• Maintain accurate records of course enrollments, course materials, and user activities within the LMS.
• Provide insights and recommendations based on LMS data analysis to support learning outcomes and platform improvements.

Required Qualifications & Skills

Experience:

• 7+ years

  of experience and Proven hands-on experience administering a major LMS-

  Brightspace experience is required

  .

• Strong technical skills in LMS configuration, user management, and troubleshooting.
  
• Familiarity with e-learning concepts, instructional design principles, and online course delivery.
  
• Proficient in data analysis and report generation using LMS tools.
  
• Excellent communication and interpersonal skills for collaborating with faculty, students, and technical teams.
  
• Ability to develop training materials and provide end-user support.
  
• Detail-oriented with strong problem-solving and organizational skills.
  
• Knowledge of SCORM, LTI, and other e-learning standards is a plus.

Technical Skills

• Brightspace LMS administration

  (Mandatory)

• SCORM

• LTI

Soft Skills

• Excellent analytical and problem-solving capabilities.
• Strong communication skills with the ability to support non-technical users.
• Ability to manage multiple priorities in a fast-paced educational environment.