Posted:-1 days ago|
Platform:
Work from Office
Full Time
As a part of the branch banking team, Deputy Branch Operations Heads are responsible for providing over-the-counter service to fulfill the needs of existing as well as potential customers. They are required to identify and handle sales opportunities, process customer transactions quickly & efficiently, and introduce customers to alternate channels wherever possible. They will be required to use their inter-personal skills to build business relationships with the potential customers.
Process transactions efficiently and accurately while maintaining high service standards
Handle customer queries and provide appropriate solutions
Engage with customers and generate revenue by promoting and cross-selling retail banking and third party products
Manage relationships with mapped customers to increase the depth of existing relationships
Achieve sales targets as assigned by the organization on a monthly basis
Comply with KYC/SEBI rules, regulations, and legislation governing the bank.
Ensure administration of the branch by directing daily operations like cash, clearing, transfer, ECS/RTGS/NEFT, SB, CD, FDR, Deposits, account opening & customer service.
Control and monitor leakage of income, office accounts and anti-money laundering s
Ensure compliance with banking rules, regulations & procedures, review vault register and overdue management
Review branch operations reports and track exceptional transactions.
Handle internal and external audit processes and attend audit queries immediately.
Graduation/ Post-Graduation from a recognized institute.
6-10 years of experience in the BFSI sector
Knowledge of banking regulations and norms
Maintain a high level of knowledge of banking products and services
Good communication (both verbal and written) skill in both English and the local language
Ability to handle pressure and meet deadlines
Good networking and relationship building skills
#ComeAsYouAre We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply
Axis Bank
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