Posted:1 day ago|
Platform:
Work from Office
Full Time
Key Roles & Responsibilities:
1. Sales Process Oversight:
• Oversee the complete sales cycle from customer greeting and product recommendation to negotiation
and closing.
• Ensure team meets branch-level sales targets via daily tracking and corrective coaching
• Maintain and track stock levels; coordinate replenishment and manage dead/aged stock.
• Prepare daily/weekly reports on sales, transactions, and inventory for branch head.
2. Negotiation & Customer Engagement:
• Leverage advanced negotiation skills during gold valuation discussions to maximize margins.
• Handle customer grievances promptly and professionally to ensure satisfaction
3. Process & Compliance Management:
• Ensure strict adherence to SOPs, security protocols, stock handling, and transaction accuracy.
• Perform regular stock audits and ensure equipment (weighing scales, POS systems) is functional.
Qualification Requirements:
• Bachelors degree or diploma in any technology.
Work Experience:
• Education: Minimum graduate (preferable in Business, Commerce, or related fields)
• Experience: 3–5 years, with direct exposure to gold buying, jewellery retail, or precious metal trading
• Communication & Language: Excellent English, Kannada
Skills Required:
• Strong leadership and team management
• Proficiency in negotiation and customer engagement
• Analytical skills for sales and stock reporting
• Familiarity with SOPs, security protocols, and transaction processes
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