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Kotak Mahindra Bank
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Branch Operations Manager-Service

Branch Operations Manager-Service

Kotak Mahindra Bank

1 - 10 years

5 - 6 Lacs

pune

Posted:3 days ago| Platform:

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Skills Required

branch sales operations management team management service management administration customer service banking operations branch banking operations sales branch operations operations retail asset operations communication skills branch banking

Work Mode

Work from Office

Job Type

Full Time

Job Description

Kotak Mahindra Bank Limited is looking for Branch Operations Manager-BRANCH BANKING-Service to join our dynamic team and embark on a rewarding career journey Responsibilities:Managing staff who work directly with customers, including hiring, training, and scheduling employeesReviewing sales reports and other business metrics to identify problem areas that need improvement
Recommending strategic changes to improve branch performance or implement new products or servicesManaging staff who handle customer requests for information about products or services offered by the bank Conducting training sessions on topics such as fraud prevention, security awareness, and customer serviceOverseeing the operations of the branch on a day-to-day basis, including hiring staff and managing financesMonitoring the performance of staff members to ensure they meet goals and adhere to company policiesRequirements:Ability to meet the requirements of the business through product management, operations management, and team management Informed rules and regulations that meet industry standards Operational skills that tempt business competitors to up their game Leadership and organization to keep up with the business administration Communication skills to keep the teams tasks aligned and every individual motivated Hold strong decision-making and problem-solving skills to maintain the pace at workDisclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Kotak Mahindra Bank

Banking

Mumbai Maharashtra

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Branch Operations Manager-Service