Branch Manager

3 - 6 years

5 - 7 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Business & Sales

  • Drive LAP sourcing through DSAs, connectors, builders, and direct channels
  • Achieve branch-level disbursement, login, and revenue targets
  • Identify new catchment areas and business opportunities
  • Build and maintain strong relationships with external sourcing partners

Team Management

  • Lead, mentor, and motivate a team of Sales Managers, Relationship Managers, and Operations staff
  • Conduct regular performance reviews and training sessions
  • Ensure productivity and discipline across the branch

Credit & Risk Management

  • Ensure adherence to credit policy and underwriting norms
  • Monitor portfolio quality, delinquency, and early warning signals
  • Coordinate with Credit, Legal, and Technical teams for timely sanctions and disbursements

Operations & Compliance

  • Ensure smooth branch operations and timely processing of files
  • Maintain 100% compliance with internal policies and regulatory guidelines
  • Oversee documentation, disbursement, and post-disbursement activities

Customer Experience

  • Ensure superior customer service and quick TATs
  • Handle escalations and resolve customer grievances effectively

Preferred candidate profile

  • Graduate / Postgraduate (MBA preferred)
  • 4-6 years of experience in secured lending, with at least 23 years in a managerial role
  • Strong understanding of LAP products, credit appraisal, and local market dynamics

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