Branch Manager - Retail MFB

As a Branch Manager, your primary goal is to achieve sales targets while maintaining high portfolio quality standards at the branch. You will be responsible for leading a team of Loan Officers and Field Staff to meet their business objectives effectively. Designing and implementing a collection strategy within the operational radius to mitigate risks and ensure a quality portfolio will be crucial to your role. Regular field visits will be essential for providing guidance and motivation to the Loan Officers. Surprise visits to Centre Meetings will help assess the performance of the team and take corrective actions as needed. Conducting morning and evening meetings with Loan Officers to ensure daily targets are met and demonstrating effective planning skills will be part of your routine. Your responsibilities will also include maintaining branch operations, registers, and documents to ensure compliance with audit, legal, administrative, and HR requirements. Identifying training needs for staff based on market trends and business opportunities, and monitoring their skill development will be key to enhancing team performance. Guiding the team to improve First Time Right (FTR) and Turnaround Time (TAT) metrics while prioritizing customer satisfaction is essential. You will also be tasked with upholding the brand values of the company to enhance brand retention and recall among customers. It will be your duty to ensure that all established systems and processes are followed at the branch as directed by Senior Management. Adequately training all staff on company products and processes will also fall under your purview. To excel in this role, you should hold a Graduate degree in any discipline. Join us as a Branch Manager and contribute to the success of our organization by driving sales, ensuring portfolio quality, and leading a high-performing team.,