Branch Manager - Personal Loans Salaried

Role & responsibilities

A Branch Manager handling Salaried Personal Loans (PL) is responsible for driving loan disbursements, managing branch operations, and ensuring compliance while leading a high-performing team.

• ales & Business Development

• Drive

  personal loan disbursements

  for salaried customers.
• Develop and execute

  sales strategies

  to meet monthly and quarterly targets.
• Identify and tap into

  new customer segments

  and cross-sell opportunities.

• Team Leadership

• Lead, mentor, and manage a team of

  loan officers, relationship managers, and support staff

  .
• Set performance goals and conduct regular reviews to ensure productivity.

• Customer Relationship Management

• Build and maintain strong relationships with

  existing and prospective clients

  .
• Ensure high levels of

  customer satisfaction

  and handle escalations effectively.

• Branch Operations

• Oversee

  day-to-day operations

  of the branch, ensuring smooth workflow and service delivery.
• Monitor and manage

  cash flow, documentation, and loan processing timelines

  .

• Compliance & Risk Management

• Ensure adherence to

  regulatory guidelines

  , internal policies, and audit requirements.
• Monitor

  credit quality

  and minimize delinquency through proactive risk assessment.

• Reporting & Analysis

• Prepare and present

  daily/weekly/monthly reports

  on branch performance, disbursements, and collections.
• Analyze market trends and competitor activity to adjust strategies accordingly.

Key Skills Required

• Strong knowledge of

  personal loan products

  , especially for salaried segments.
• Excellent

  leadership and team management

  capabilities.
• Proficiency in

  sales planning, customer service, and credit underwriting

  .
• Familiarity with

  loan origination systems

  and financial software.

Preferred candidate profile

Typical Qualifications

• Bachelors degree in Finance, Business Administration, or related field (MBA preferred).
• 58 years of experience in

  retail lending

  , preferably in

  NBFCs or banks

  .
• Proven track record in

  branch management and loan sales

  .