Branch Manager

Job title: Branch Manager

Role Summary:

• Liability generation & New Business development (CASA acquisition).
• Cross Sell of various Third party products and Asset products
• Maintaining & deepening relationship with HNI customers

• Profit & Loss and Balance Sheet Management of the branch
• Tracking and monitoring daily productivity and book movement of the

branch

• Ensure Branch headcount budget are on-board
• Adherence of Indusind bank Values driven via Indusind Personality standards & Work
• commitment
• Ensure Role clarity to employees in the branch and manage attrition
• Ensure that the BEST template is fully updated
• Ensure that BELT is conducted on timely basis
• Comply with Banks policies and processes
• Conduct customer engagement programs and marketing events.
• Drive Employee Engagement activities in the branch
• Thorough knowledge of daily banking operations and products and
• services
• Timely communication of relevant information to the Branch employees
• for the smooth functioning of the Branch
• Ensure timely escalation of issues impacting business and appropriate
• solutions to address the concerns
• Ensure comprehensive compliance with all regulatory and statutory
• requirements as relevant for the branch and for various product and
• services
• Awareness of ISO 9001:2000 standards & meet/exceed set quality
• parameters conforming to the standards
• Ensure timely submission of MIS reports
• 100% allocation of Service RM codes and quarterly review.
• Training of KYC/AML on a monthly basis.

Proper implementation of CRM by the Sales, Relationship & BSD departments and to be reviewed at every interval.

• Displays awareness and understanding of the external environment relevant to own area of work and is able to assess their impact on the business in which he operates
• Translates the Bank’s vision to own sphere of work and defines plan for achievement of the growth and scale objectives
• Actively seeks, identifies and promotes opportunities to try out new ideas

Frequently communicates the organizational strategy and energizes employees within own region to realize Bank objectives and live the brand

• Behaviour-
  

Sets performance expectations at the department level, monitoring performance, providing measurement systems, driving accountability and rewarding high performance

• Enables empowerment by assigning clear challenging tasks with definitive accountabilities, resources and authority

Coaches and mentors employees to develop required skills, provides developmental tools and provides continuous feedback and support

• Displays the ability to depart from traditional methods/behaviors and adapting quickly when situational constraints require new or different approaches
• Cascades the vision for change, and leads required transformation in structure, processes and capability to ensure a smooth transition

Role & responsibilities

Preferred candidate profile