Branch Manager

In this role, you will be responsible for achieving sales and service objectives to maximize revenue targets through various financial products. Your key responsibilities will include: - Maximizing sales performance through liability products such as Current, Savings, and Term deposits, wealth management products, and asset-related products - Implementing effective Relationship Management strategies to acquire and retain customers, improve product per customer holding, and counter competition in the catchment area - Supporting new product launches and driving new sales initiatives - Ensuring employees are well-trained on all products and services, minimizing rejections and complaints - Monitoring customer satisfaction ratings and ensuring continuous improvement - Managing transaction volumes and migrating transactions to alternate channels - Ensuring compliance with all internal and external audits, Operations health documents, and timely submission of returns - Leading revenue generation and cost management efforts to achieve profitable growth - Implementing change initiatives and optimizing branch operations - Driving a strong performance culture, developing talents, and ensuring high employee engagement and satisfaction - Implementing segment initiatives and jointly owning segment objectives - Ensuring compliance with policies and procedures related to banking regulations and money laundering prevention - Managing premises and ensuring health and safety guidelines are followed Qualifications required for this role include: - Graduate/Post Graduate degree - 7-8 years of overall banking experience with knowledge in general banking, retail operations, credit operations, deposit and lending products - Leadership, communication, relationship building, and competitive awareness skills - Customer orientation and business focus Your skills and experience should include: - Knowledge of Anti-money Laundering Policies and Procedures - Ability to address customer needs, manage customer experience, and retain customers - Experience in investments and effective communications About Standard Chartered: Standard Chartered is an international bank committed to making a positive difference for clients, communities, and employees. The bank values inclusion and diversity, and offers various benefits including core bank funding for retirement savings, medical and life insurance, flexible working options, proactive wellbeing support, continuous learning opportunities, and an inclusive work environment. If you are looking for a purpose-driven career in banking and want to work for an organization that values diversity and inclusion, Standard Chartered could be the right fit for you.,