Branch Manager (Machine Tool Sales Marketing & Operations)

Branch Manager Machine Tool Sales Marketing & Operations

Job Title: Branch Manager Machine Tool

Location: Chennai

CNC & VMC machining centers and machine tools

Overview:

Branch Manager

Roles & Responsibilities:

Sales Leadership

• Drive branch sales for CNC/VMC/Machine Tool products.
• Lead, motivate, and guide the sales team to achieve business targets.
• Acquire new customers and ensure continuous business from existing accounts.
• Conduct high-level customer meetings, negotiations, and machine presentations.

Customer Relationship Management

• Maintain strong, long-term relationships with key customers.
• Ensure high customer satisfaction through timely support and follow-ups.
• Resolve escalations and drive customer-centric solutions.

Service & Operations Management

• Oversee service team for installation, commissioning, and after-sales support.
• Ensure quick resolution of customer issues and maintain service quality.
• Manage branch operations including administration, logistics, and spare parts.

P&L Responsibility

• Manage overall branch profitability.
• Monitor expenses, budgeting, revenue planning, and financial reporting.
• Ensure smooth coordination with HO for operational and commercial matters.

Team Leadership

• Lead cross-functional teams (Sales + Service).
• Conduct team reviews, training, and performance evaluations.
• Build a strong, customer-oriented team culture.

Candidate Requirements:

• 15–20 years of experience in Machine Tool / CNC / VMC

  .
• Strong understanding of industrial machinery and customer applications.
• Experience in

  handling teams, driving sales, and leading customer engagements

  .
• Proven track record in managing

  branch operations & P&L

  .
• Excellent communication, negotiation, and leadership skills.
• Engineering qualification preferred (Diploma / B.E / B.Tech – Mechanical/Production).