Branch Manager

Job Description

Job Role :- *Profitability Management Maintaining & optimizing profitability for the branch Target setting & management Monitoring branch targets in numbers & volumes. *Portfolio quality management - through superior underwriting, working closely with collections . *Cost management managing all branch operating costs including cost of acquisition, operations etc. *People management Motivating team, handling HR & administration function of the branch. *Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues. Key Responsibilities:- *Achieve contributed value targets set for the branch. *Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds. *Provide superior customer experience *Manage TATs on credit & processing *Minimize pre & post disbursal discrepancies Monitoring Performance *Monitoring Branch performance in terms of key drivers i.e. *Contributed Value.Volumes / Profitability / Expenses / Losses *Monitor individual performance of each employee, continuously work to maximize productivity People Management *Motivate and develop branch team *Drive branch team to excel. *Manage and mentor the team and keep attrition of branch staff low *Conduct regular meeting with branch staff *Provide open and honest feedback and ask for feedback. Mandatory skills :- *6-8 Years experience, with at least 4 years in Secured/Unsecured. *Ability to plan & execute . *Strong inter-personal skills and leadership ability, *Ability to create professional work culture that encourages enthusiasm and team spirit. *Ability to manage and implement change by taking complete ownership. Interested Candidates can share their at rupali.vishal@hdbfs.com or WhatsApp 9354966985 Regards Rupali