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Branch Manager - GL North West

Branch Manager - GL North West

Bajaj Finance

4 - 6 years

5 - 10 Lacs

bhilwara

Posted:2 hours ago| Platform:

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Skills Required

branch banking retail banking team management channel sales customer service team handling business development branch management microsoft office suite sales retail marketing sales management branch operations channel management coaching

Work Mode

Work from Office

Job Type

Full Time

Job Description

Branch Manager - GL North West
About The Role
The Branch Manager is responsible for overseeing all operations, staff, and business development activities at the GL North West branch. This role ensures the branch meets its financial objectives, delivers exceptional customer service, and operates in compliance with company policies and regulatory requirements. Key Responsibilities

Lead, coach, and manage branch staff to achieve sales targets and deliver excellent customer service.

Develop and implement business strategies to increase branch profitability and market share.

Monitor and analyze branch performance metrics, preparing regular reports for senior management.

Oversee daily branch operations, ensuring adherence to company policies, procedures, and regulatory standards.

Foster and maintain strong relationships with customers, identifying opportunities for cross-selling and upselling products and services.

Recruit, train, and develop branch employees to ensure a high-performing team.

Handle customer inquiries, issues, and escalations in a professional and timely manner.

Manage branch budgets, expenses, and resources efficiently.

Ensure the security and safety of the branch premises, assets, and personnel.

Represent the branch at local business and community events to enhance the company's presence in the region.

Qualifications

Bachelor’s degree in Business Administration, Finance, Management, or a related field (preferred).

Proven experience in branch management, retail banking, or a similar leadership role.

Strong leadership, team management, and organizational skills.

Excellent interpersonal, communication, and customer service abilities.

Ability to analyze financial statements and branch performance data.

Familiarity with relevant industry regulations and compliance requirements.

Results-driven with a strong focus on achieving business objectives.

Proficient in Microsoft Office Suite and relevant branch management software.

Working Conditions

Full-time position based at the GL North West branch location.

May require occasional travel to attend meetings, training sessions, or community events.

Standard office environment with periods of high activity during peak business hours.

Equal Opportunity Employer
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.

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Branch Manager - GL North West