Branch Manager - Mundra/Kandla/Gandhidham

Key Responsibilities

• Responsible for securing new revenue within Cotecna India's existing portfolio of clients as well as seeking out new clients. The role is expected to focus on hunting new business.
• The role ensures an excellent client service experience at all times and works in collaboration with local/regional team to ensure smooth coordination in execution of the business.
• Create, and when approved, implement a structured plan to achieve set targets. Develop and implement sales strategies in consultation with Regional Manager- East and Business Director - Metals & Minerals.
• Responsible for Minerals business development in east region by the generation of sales of Cotecna's services for Metals & minerals and by directing such sales at other regions also in accordance with the group's strategy, and country specific services.
• Devote at least 70% of the time in business development and remaining, 30% at inspection coordination of existing & new project(s). Explore and materialize the business opportunities in eastern region.
• Achieve personal sales targets by developing new business with potential clients.
• Actively monitor market trends in the regime through personal contact with clients and Industry associated meetings. Provide feedback to the management.
• Work closely with the team, sharing knowledge, discussing ideas and helping the team to achieve targets and inspection requirements.
• Elaboration and implementation of business development plan for new, innovative business development and projects in eastern region with defined and approved strategy.
• Monitor Customer complaints and claims. Focus should be to maintain ZERO complaints.
• Ensure full compliance with all Group's procedures and policies.
• P&L responsibility: Manage profitability and financial aspects of minerals business in the region and ensure that the monthly and annual budgets and financial targets are met.
• Meeting and exceeding monthly and annual regional minerals budget.
• Ensure prompt COMDIV updates and issuance of timely certificates/reports and invoices to clients. Timely collection of inspection fees and outstanding from customers to meet DSO targets.
• Installing adequate management controls and procedures in consultation with regional manager in order to maintain an efficient organization structure for minerals business in the region, which allows the fulfilment of company's objectives.
• Identify and develop personnel with the right profile and competencies for handling increased responsibilities.
• Control and closely monitor costs of minerals business for profitability.
  

Qualifications, Experience and Technical Skills

• Graduate from University or equivalent with min 10 years’ experience in minerals inspection.
• Experience of management and capability to work in a team and under pressure.
• Minimum 5 years sound professional experience in key managerial domains.
• Well organized, methodological, accurate, flexible, benefitting of several years of experience in execution of inspection orders. Should be able to mentor, develop and lead the team.