Back Office Executive-VOC

Job Description

This role is responsible for Coordinating with clients & inspection team, preparation of inspection certificate/reports, invoices and collection of payment as per the guidelines of company within the stipulated. Main Accountabilities Updating of COMDIV System/VOC platform /software in accurately and in stipulated time as instructed by the management Review of documents (Nominations/PIR/FD’s) adequately & correctly. Preparation of error free drafts in stipulated time frame. Updating WIP and follow up. Follow up on outstanding. Collect customer feedback form Promote Customer portal Maintain ALL data/Information as per ISO 17020 procedure and Instructions Good Knowledge of International Trade/Shipping terms and processes Any other work assigned by reporting officer/Manager Qualifications, Experience and Technical Skills Graduate in any stream 2-3 years working experience, in the International trade and/or in the Inspection environment is a plus Typing speed minimum 20 to 40 words per minute with high accuracy rate Show more Show less