Branch In charge

As a candidate for this position, you will be responsible for delivering excellent service to ensure high levels of customer satisfaction. You will also play a crucial role in motivating the sales team to meet sales objectives by providing training and mentorship to staff members. Additionally, you will be involved in creating business strategies to attract new customers, expand store traffic, and enhance profitability. Key responsibilities for this role include: - Hiring, training, and overseeing new staff members - Responding to customer complaints and concerns in a professional manner - Ensuring store compliance with health and safety regulations - Developing and arranging promotional material and in-store displays - Preparing detailed reports on buying trends, customer requirements, and profits - Undertaking store administration duties such as managing store budgets and updating financial records - Monitoring inventory levels and ordering new items - Security gate IN and Out Register and Delivery Gate Pass Verification - Arranging Manpower Uniform, Checking Grooming and Discipline matrix - Taking Responsibility for Morning and Evening Gate opening and Closing process - Handling Manpower Grievances as per Policy - Conducting Parts Audit Randomly and managing Bin card, Requisition Slip, and Parts Process like Inventory, Purchasing, and Outside Purchase - Checking the working condition of equipment like Water washer, Compressor, Bike lift, and taking necessary actions if needed - Monitoring long-pending vehicles and updating status to customers, providing instructions to Service In-charge - Reviewing the quality of job cards from the past week or month and business parameters - Evaluating the quality of manpower and providing proper training if needed Qualifications required for this role include: - Job Types: Full-time, Permanent - Benefits: Health insurance, Provident Fund - Schedule: Day shift - Performance bonus, Yearly bonus - Work Location: In person Please note that the company provides health insurance, a provident fund, performance bonuses, and yearly bonuses as part of the benefits package for this position.,