Branch Head

Company Description

Medcity International Academy is a leading language training academy with its headquarters in Kannur and 18 branches across Kerala. Known for its structured and effective training methodologies, Medcity specializes in helping students excel in GERMAN, IELTS, OET, PTE, TOEFL, and other language proficiency exams alongside nursing assessments such as NCLEX-RN, Prometric, and CBT (UK). With state-of-the-art teaching techniques and resources, Medcity has earned a nationwide reputation for its students' outstanding performance. Medcity is dedicated to empowering learners to achieve their goals through quality education and personalized coaching.

Role Description

This is a full-time, on-site role for a Branch Head located in Thodupuzha. The Branch Head will oversee daily operations, manage staff, ensure the efficient delivery of training programs, monitor organizational goals, and build client relationships. The role involves leading, motivating, and mentoring the branch team, ensuring high levels of customer satisfaction, and proactively addressing operational challenges while aligning with organizational policies.

Qualifications

• Strong leadership, team management, and decision-making skills
• Excellent communication and interpersonal abilities to build client relationships and manage teams
• Experience in managing operations and ensuring process efficiency
• Proficiency in strategic planning, business development, and goal setting
• Proven ability to deliver high-quality service standards and staff performance
• Minimum qualification of a Bachelor's degree in Business Management, Administration, or a related field
• Experience in the education or training industry is an advantage