Sales Support Assist the Counsellor in handling walk-in enquiries and closing deals (target: support 5–8 deals/month). Follow up with potential clients to confirm demo bookings or package purchases. Explain Slimiphy’s services and packages to clients, addressing their concerns. Client Scheduling Coordinate client appointments for demos, sessions, and follow-ups using scheduling software. Ensure no scheduling conflicts and communicate changes to clients promptly. Track client attendance and report no-shows to the Counsellor. Branch Management Support Monitor daily branch operations, including cleanliness and equipment functionality. Assist in supervising therapists and receptionists to ensure SOP compliance. Report operational issues (e.g., equipment downtime) to the Counsellor or Facility Manager. Employee Coordination Support the Counsellor in conducting team huddles and relaying daily priorities. Track employee schedules and ensure adequate staffing for client sessions. Escalate employee concerns to the Counsellor for resolution. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Work Location: In person
Sales Support Assist the Counsellor in handling walk-in enquiries and closing deals (target: support 5–8 deals/month). Follow up with potential clients to confirm demo bookings or package purchases. Explain Slimiphy’s services and packages to clients, addressing their concerns. Client Scheduling Coordinate client appointments for demos, sessions, and follow-ups using scheduling software. Ensure no scheduling conflicts and communicate changes to clients promptly. Track client attendance and report no-shows to the Counsellor. Branch Management Support Monitor daily branch operations, including cleanliness and equipment functionality. Assist in supervising therapists and receptionists to ensure SOP compliance. Report operational issues (e.g., equipment downtime) to the Counsellor or Facility Manager. Employee Coordination Support the Counsellor in conducting team huddles and relaying daily priorities. Track employee schedules and ensure adequate staffing for client sessions. Escalate employee concerns to the Counsellor for resolution. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Work Location: In person
Job Description: Counsellor Location : Single Branch (Assigned Slimiphy Fitness Centre) Reporting To : Branch Manager Department : Sales & Operations Employment Type : Full-Time Role Objective : To drive sales, manage branch operations, and ensure client and employee satisfaction by handling walk-in enquiries, closing deals, overseeing branch cleanliness, and supporting staff to achieve fitness and sales goals. Key Responsibilities Sales and Client Engagement Handle walk-in enquiries, explain Slimiphy’s services, and close deals (target: 10–15 deals/month). Understand client goals (e.g., weight loss, fitness) and propose tailored packages. Follow up with clients to suggest renewals and track progress on health goals. Branch Operations Management Ensure branch cleanliness, toning table functionality, and daily floor exercise sessions. Conduct daily checks on equipment and report issues to the Facility Manager. Monitor client schedules and ensure timely service delivery. Team Oversight Supervise co-counsellors, therapists, and receptionists to ensure role adherence. Conduct weekly team meetings to align on sales targets and client feedback. Address employee concerns and foster a collaborative work environment. Client Progress Tracking Take client measurements and maintain files with diet and fitness updates. Ensure clients achieve health/weight goals through regular check-ins. Resolve client complaints within 24 hours to maintain satisfaction. Key Result Areas (KRAs) KRA Key Metric / Goal Sales Target Achieve Target monthly sales per branch. Client Satisfaction Maintain 90%+ client satisfaction score monthly (survey-based). Branch Cleanliness Achieve 95%+ compliance in daily hygiene audits. Employee Satisfaction Maintain 85%+ employee satisfaction score monthly. Client Goal Achievement Ensure 80% of clients meet their health/weight goals within 3 months. Actionable Steps to Achieve Results Greet walk-ins within 5 minutes and offer a 10-minute branch tour/demo. Use CRM to track client interactions and follow up within 48 hours. Conduct daily branch walkthroughs to verify cleanliness and equipment status. Hold Ascertainable Qualifications Education: 12th pass or diploma; Bachelor’s degree in Business or related field preferred. Skills: Strong communication and persuasion skills (English, Hindi, Gujarati). Proficiency in scheduling software and CRM tools. Ability to multitask and support branch operations effectively. Basic knowledge of fitness services to assist clients. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Schedule: Day shift Work Location: In person
Job Description: Telecaller Location : Single Branch (Vesu, Pal, Katargam, Varachha) Reporting To : Branch Counsellor & Branch Manager Department : Sales & Client Engagement Employment Type : Full-Time Role Objective : To manage and convert incoming enquiries from social media platforms (Instagram, WhatsApp, ads, Facebook) into free demo clients, follow up on demo attendance and package enrollment, drive cross-selling opportunities, maintain accurate client data, and enhance engagement through broadcasts while understanding client needs to improve conversion rates. Key Responsibilities Enquiry Management Respond promptly to enquiries on Instagram, WhatsApp, ads, and Facebook within 1 hour. Engage potential clients with friendly, informative responses to schedule free demos. Follow up with leads via calls or messages to confirm demo attendance. Demo Follow-Up Track demo client attendance and confirm whether they attended the scheduled demo and how was the Demo. Follow up with demo clients within 24 hours to check if they enrolled in a package and document reasons for non-enrollment (e.g., pricing, time constraints). Report demo follow-up outcomes to the Branch Counsellor weekly for sales strategy adjustments. Cross-Selling Identify opportunities to promote additional services or packages (e.g., nutrition plans, personal training) during client interactions. Suggest complementary offerings based on client fitness goals or interests during enquiry or follow-up calls. Collaborate with the Branch Counsellor to track cross-selling success rates and refine approaches. Data Management Record all enquiry details (source, client name, contact, requirements) in Google Sheets daily. Update demo attendance, enrollment status, non-enrollment reasons, and cross-selling outcomes in the tracking sheet. Maintain accurate records of client interactions for future follow-ups. Broadcast Messaging Send targeted WhatsApp broadcasts (e.g., promotions, demo invites, cross-selling offers) to leads twice weekly. Craft engaging, concise messages highlighting Slimiphy’s unique offerings (e.g., toning tables, special packages). Monitor broadcast response rates and adjust messaging based on engagement. Client Needs Analysis Understand client fitness goals or concerns during initial conversations and follow-ups. Identify reasons for non-conversion or non-enrollment (e.g., pricing, location) and report to the Counsellor. Suggest tailored demo experiences or cross-selling options to address client hesitations. Key Result Areas (KRAs) KRA Key Metric / Goal Enquiry Response Rate Respond to 100% of enquiries within 1 hour daily. Demo Conversion Convert 40% of enquiries into demo bookings monthly. Demo Follow-Up Follow up with 100% of demo clients within 24 hours and document outcomes. Cross-Selling Success Achieve 15% of demo clients purchasing additional services/packages monthly. Data Accuracy Maintain 100% accurate and updated Google Sheets daily. Broadcast Engagement Achieve 25% response rate on WhatsApp broadcasts monthly. Non-Conversion Analysis Document reasons for 90% of non-converted leads and non-enrolled demo clients monthly. Actionable Steps to Achieve Results Check Instagram, WhatsApp, and Facebook inboxes every 2 hours during work hours to ensure prompt responses. Use scripted responses for common enquiries and cross-selling pitches to maintain consistency and speed. Log every interaction, including demo attendance and enrollment outcomes, in Google Sheets immediately after contact. Contact demo clients within 24 hours post-demo to confirm enrollment status and explore cross-selling opportunities. Analyze non-conversion and non-enrollment trends weekly, discussing solutions with the Branch Counsellor. Test different broadcast messages (e.g., emojis, cross-selling offers) to boost engagement and track responses. Qualifications Education: 12th pass or diploma in any field; Bachelor’s degree preferred. Skills: Strong communication skills (English, Hindi, Gujarati). Proficiency in Google Sheets and WhatsApp Business. Ability to engage clients empathetically and persuasively. Basic understanding of fitness services and packages to explain offerings and cross-sell effectively. Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Schedule: Day shift Work Location: In person
Job Description: Counsellor Location : Single Branch (Assigned Slimiphy Fitness Centre) Reporting To : Branch Manager Department : Sales & Operations Employment Type : Full-Time Role Objective : To drive sales, manage branch operations, and ensure client and employee satisfaction by handling walk-in enquiries, closing deals, overseeing branch cleanliness, and supporting staff to achieve fitness and sales goals. Key Responsibilities Sales and Client Engagement Handle walk-in enquiries, explain Slimiphy’s services, and close deals (target: 10–15 deals/month). Understand client goals (e.g., weight loss, fitness) and propose tailored packages. Follow up with clients to suggest renewals and track progress on health goals. Branch Operations Management Ensure branch cleanliness, toning table functionality, and daily floor exercise sessions. Conduct daily checks on equipment and report issues to the Facility Manager. Monitor client schedules and ensure timely service delivery. Team Oversight Supervise co-counsellors, therapists, and receptionists to ensure role adherence. Conduct weekly team meetings to align on sales targets and client feedback. Address employee concerns and foster a collaborative work environment. Client Progress Tracking Take client measurements and maintain files with diet and fitness updates. Ensure clients achieve health/weight goals through regular check-ins. Resolve client complaints within 24 hours to maintain satisfaction. Key Result Areas (KRAs) KRA Key Metric / Goal Sales Target Achieve Target monthly sales per branch. Client Satisfaction Maintain 90%+ client satisfaction score monthly (survey-based). Branch Cleanliness Achieve 95%+ compliance in daily hygiene audits. Employee Satisfaction Maintain 85%+ employee satisfaction score monthly. Client Goal Achievement Ensure 80% of clients meet their health/weight goals within 3 months. Actionable Steps to Achieve Results Greet walk-ins within 5 minutes and offer a 10-minute branch tour/demo. Use CRM to track client interactions and follow up within 48 hours. Conduct daily branch walkthroughs to verify cleanliness and equipment status. Hold Ascertainable Qualifications Education: 12th pass or diploma; Bachelor’s degree in Business or related field preferred. Skills: Strong communication and persuasion skills (English, Hindi, Gujarati). Proficiency in scheduling software and CRM tools. Ability to multitask and support branch operations effectively. Basic knowledge of fitness services to assist clients. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Schedule: Day shift Work Location: In person
Job Description: HR Officer Location : Multi-Branch (Head Office and All 6 Slimiphy Fitness Centres) Reporting To : Chief Executive Officer (Kishan Bhai) Department : Human Resources Employment Type : Full-Time Role Objective : To manage recruitment, onboarding, training, employee records, and branch audits while ensuring compliance with Slimiphy’s policies, fostering a positive workplace, and supporting client-facing staff to deliver exceptional service. Key Responsibilities Recruitment and Screening Screen resumes and conduct initial interviews for roles like therapists and receptionists. Coordinate with branch Counsellors to identify staffing needs monthly. Post job ads on platforms like Indeed and local job boards. Onboarding and Training Conduct onboarding sessions to explain Slimiphy’s policies, culture, and SOPs. Organize role-specific training (e.g., client handling for telecallers, machine use for therapists). Monitor training completion and assess staff readiness within 1 week of joining. Policy Communication Explain Slimiphy’s HR policies (e.g., leave, grooming, code of conduct) to new hires. Address employee queries on policies within 24 hours. Ensure 100% policy compliance through regular checks and audits. Record Management Maintain employee records (joining date, documents, leaves, salary) in HR software. Track client-facing staff performance (e.g., attendance, client feedback) monthly. Update records for staff exits and ensure smooth offboarding. Branch Audits and Compliance Conduct monthly audits of branch operations to ensure adherence to SOPs, grooming standards, and workplace policies. Verify compliance with health, safety, and grooming standards across all branches. Report audit findings to the CEO and collaborate with branch managers to address non-compliance issues. Key Result Areas (KRAs) KRA Key Metric / Goal Recruitment Efficiency Fill 90% of open positions within 2 weeks of posting. Onboarding Completion Ensure 100% of new hires complete onboarding within 3 days. Policy Compliance Achieve 98% compliance with HR policies and SOPs monthly. Record Accuracy Maintain 100% accurate employee records, updated daily. Training Effectiveness Achieve 90% staff satisfaction with training programs (survey-based). Branch Audit Performance Achieve 95%+ compliance in monthly branch SOP and grooming audits. Actionable Steps to Achieve Results Use a standardized screening checklist to evaluate candidates quickly. Schedule onboarding within 24 hours of hiring and follow a structured agenda. Conduct weekly record audits to ensure data accuracy in HR software. Organize monthly training refreshers to reinforce SOPs and client service skills. Hold bi-weekly meetings with Counsellors to align staffing with branch needs. Perform monthly branch audits using a standardized checklist, focusing on SOP adherence, grooming, and safety compliance, and submit reports to the COO within 48 hours. Qualifications Education: Bachelor’s degree in HR, Business Administration, or related field. Skills: Strong organizational and record-keeping skills. Excellent communication and interpersonal skills. Proficiency in HR software and Microsoft Office. Knowledge of labor laws, fitness industry HR practices, and audit processes. Ability to conduct thorough compliance audits and enforce standards. Job Type: Full-time Pay: ₹12,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Job Description: Telecaller Location : Single Branch (Vesu, Pal, Katargam, Varachha) Reporting To : Branch Counsellor & Branch Manager Department : Sales & Client Engagement Employment Type : Full-Time Role Objective : To manage and convert incoming enquiries from social media platforms (Instagram, WhatsApp, ads, Facebook) into free demo clients, follow up on demo attendance and package enrollment, drive cross-selling opportunities, maintain accurate client data, and enhance engagement through broadcasts while understanding client needs to improve conversion rates. Key Responsibilities Enquiry Management Respond promptly to enquiries on Instagram, WhatsApp, ads, and Facebook within 1 hour. Engage potential clients with friendly, informative responses to schedule free demos. Follow up with leads via calls or messages to confirm demo attendance. Demo Follow-Up Track demo client attendance and confirm whether they attended the scheduled demo and how was the Demo. Follow up with demo clients within 24 hours to check if they enrolled in a package and document reasons for non-enrollment (e.g., pricing, time constraints). Report demo follow-up outcomes to the Branch Counsellor weekly for sales strategy adjustments. Cross-Selling Identify opportunities to promote additional services or packages (e.g., nutrition plans, personal training) during client interactions. Suggest complementary offerings based on client fitness goals or interests during enquiry or follow-up calls. Collaborate with the Branch Counsellor to track cross-selling success rates and refine approaches. Data Management Record all enquiry details (source, client name, contact, requirements) in Google Sheets daily. Update demo attendance, enrollment status, non-enrollment reasons, and cross-selling outcomes in the tracking sheet. Maintain accurate records of client interactions for future follow-ups. Broadcast Messaging Send targeted WhatsApp broadcasts (e.g., promotions, demo invites, cross-selling offers) to leads twice weekly. Craft engaging, concise messages highlighting Slimiphy’s unique offerings (e.g., toning tables, special packages). Monitor broadcast response rates and adjust messaging based on engagement. Client Needs Analysis Understand client fitness goals or concerns during initial conversations and follow-ups. Identify reasons for non-conversion or non-enrollment (e.g., pricing, location) and report to the Counsellor. Suggest tailored demo experiences or cross-selling options to address client hesitations. Key Result Areas (KRAs) KRA Key Metric / Goal Enquiry Response Rate Respond to 100% of enquiries within 1 hour daily. Demo Conversion Convert 40% of enquiries into demo bookings monthly. Demo Follow-Up Follow up with 100% of demo clients within 24 hours and document outcomes. Cross-Selling Success Achieve 15% of demo clients purchasing additional services/packages monthly. Data Accuracy Maintain 100% accurate and updated Google Sheets daily. Broadcast Engagement Achieve 25% response rate on WhatsApp broadcasts monthly. Non-Conversion Analysis Document reasons for 90% of non-converted leads and non-enrolled demo clients monthly. Actionable Steps to Achieve Results Check Instagram, WhatsApp, and Facebook inboxes every 2 hours during work hours to ensure prompt responses. Use scripted responses for common enquiries and cross-selling pitches to maintain consistency and speed. Log every interaction, including demo attendance and enrollment outcomes, in Google Sheets immediately after contact. Contact demo clients within 24 hours post-demo to confirm enrollment status and explore cross-selling opportunities. Analyze non-conversion and non-enrollment trends weekly, discussing solutions with the Branch Counsellor. Test different broadcast messages (e.g., emojis, cross-selling offers) to boost engagement and track responses. Qualifications Education: 12th pass or diploma in any field; Bachelor’s degree preferred. Skills: Strong communication skills (English, Hindi, Gujarati). Proficiency in Google Sheets and WhatsApp Business. Ability to engage clients empathetically and persuasively. Basic understanding of fitness services and packages to explain offerings and cross-sell effectively. Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Schedule: Day shift Work Location: In person
Job Title: Sales Head Location: Branch (Vesu, Pal, Bardoli, Katargam, Varachha, Ahmedabad) Reporting To: Director / Business Head Department: Sales & Client Engagement Employment Type: Full-Time Role Objective: To lead and manage the entire sales and client engagement function across all Slimiphy branches by driving enquiry-to-enrollment conversions, optimizing demo outcomes, developing cross-selling strategies, mentoring Telecallers and Counsellors, ensuring CRM and data hygiene, and delivering consistent revenue and growth through strategic oversight and operational excellence. Key Responsibilities 1. Sales Strategy & Leadership Define and implement branch-specific and company-wide sales strategies. Set monthly and quarterly targets for enquiry conversion, demo attendance, enrollment, and cross-selling. Lead and train Telecallers, Branch Counsellors, and Managers to ensure sales processes are followed. Drive performance reviews, incentive programs, and sales contests to boost morale and outcomes. 2. Performance Monitoring & Optimization Monitor daily enquiry response metrics and ensure SLA compliance (e.g., 1-hour response window). Analyze demo booking and conversion trends across branches. Audit call logs, follow-up practices, and cross-selling pitches to ensure quality. Review reports on demo follow-ups, non-enrollment reasons, and data hygiene weekly. 3. Team Management Coach, mentor, and motivate Telecallers, Counsellors, and Sales staff to meet KPIs. Conduct regular training on product knowledge, objection handling, communication, and upselling. Collaborate with HR for recruitment and onboarding of sales team members as needed. 4. Cross-Selling & Revenue Growth Develop and promote strategic cross-selling campaigns for services like nutrition plans, personal training, and seasonal offers. Track the success rate of upsells and refine packages or scripts based on customer feedback. Work closely with marketing to align broadcast messages and promotional offers with sales goals. 5. Data & CRM Oversight Ensure all branches maintain accurate and up-to-date client interaction data in Google Sheets or CRM tools. Enforce standard operating procedures (SOPs) for logging enquiries, follow-ups, demos, and conversions. Review client data regularly to generate reports, spot trends, and guide strategic decisions. 6. Broadcast & Campaign Strategy Plan and oversee WhatsApp broadcast strategy across branches. Analyze performance of different messages, timing, and formats to optimize engagement and conversion. Collaborate with marketing for creative input and client segmentation. 7. Client Insights & Market Feedback Conduct monthly reviews of non-conversion reasons across all branches and recommend service or pricing adjustments. Use client feedback and trend analysis to suggest new offerings, packages, or operational changes. Key Result Areas (KRAs) KRA Target Metric Branch Sales Performance Achieve monthly enrollment targets across all branches Demo Conversion Rate Maintain average 40%+ conversion rate from enquiry to demo across branches Cross-Selling Ratio Achieve 15–20% upsell rate to premium services/packages Data Accuracy & Hygiene 100% data capture and accuracy across all Google Sheets/CRM systems Team Productivity 90%+ adherence to follow-up, response, and logging protocols Broadcast Campaign Impact Minimum 25% engagement rate on WhatsApp campaigns Non-Conversion Analysis 90%+ reporting of non-enrollment reasons monthly Qualifications: Education: Bachelor’s degree in any related field preferred. Minimum 5 years of Experience Skills: · Strong leadership and team management capabilities · Excellent communication in English, Hindi, and regional language (Gujarati preferred) · Proficiency in CRM tools , Google Sheets, and WhatsApp Business · Deep understanding of sales funnels: enquiry → demo → conversion → upsell · Strong data analysis and decision-making skills · Customer-first mindset with persuasive negotiation ability · Ability to coach and uplift underperforming team members Job Type: Full-time Pay: ₹28,000.00 - ₹50,000.00 per month Schedule: Day shift Work Location: In person
Job Description: Therapist Location : Single Branch (Assigned Slimiphy Fitness Centre) Reporting To : Branch Manager Department : Fitness & Wellness Employment Type : Full-Time Role Objective : To deliver high-quality fitness and wellness services by guiding clients through their fitness plans, maintaining client diaries, and supporting sales efforts to ensure clients achieve their health, weight, or fitness goals. Key Responsibilities Client Fitness Support Explain machines, packages, and services included in client plans during sessions. Fill client diaries with diet updates, measurements, and progress notes daily. Answer client queries on fitness, health, or weight loss promptly. Goal Tracking Monitor client progress through weekly check-ins and adjust plans as needed. Encourage clients to stay on track with diet and exercise goals. Celebrate client milestones (e.g., weight loss targets) to boost motivation. Sales Support Identify client needs and suggest additional packages or renewals. Collaborate with the Counsellor to pitch tailored packages during sessions. Track client satisfaction and report feedback to improve services. Service Delivery Ensure all package services (e.g., toning tables, yoga) are offered consistently. Maintain a clean and safe session area, reporting issues to the Counsellor. Conduct sessions on time and as per SOPs to ensure client satisfaction. Key Result Areas (KRAs) KRA Key Metric / Goal Client Goal Achievement Ensure 80% of clients meet their fitness/weight goals within 3 months. Diary Completion Maintain 100% accurate and updated client diaries daily. Client Satisfaction Achieve 90%+ client satisfaction score monthly (survey-based). Sales Contribution Support 20% of branch’s monthly sales target through upsells/renewals. Service Delivery Deliver 98% of scheduled sessions on time monthly. Actionable Steps to Achieve Results Review client diaries before sessions to personalize advice and track progress. Use a checklist to ensure all package services are offered during each session. Ask open-ended questions to understand client needs and suggest relevant packages. Report equipment or cleanliness issues immediately to avoid session disruptions. Follow up with clients post-session via WhatsApp to reinforce motivation. Qualifications Education: Diploma or certification in fitness, nutrition, or related field. Skills: Strong knowledge of fitness equipment and wellness practices. Excellent communication and client engagement skills. Ability to motivate and guide clients toward goals. Basic sales skills to promote packages. FRESHERS CAN APPLY Job Type: Full-time Pay: ₹9,061.43 - ₹20,000.00 per month Work Location: In person
Job Description: Counsellor Location : Single Branch (Assigned Slimiphy Fitness Centre) Reporting To : Branch Manager Department : Sales & Operations Employment Type : Full-Time Role Objective : To drive sales, manage branch operations, and ensure client and employee satisfaction by handling walk-in enquiries, closing deals, overseeing branch cleanliness, and supporting staff to achieve fitness and sales goals. Key Responsibilities Sales and Client Engagement Handle walk-in enquiries, explain Slimiphy’s services, and close deals (target: 10–15 deals/month). Understand client goals (e.g., weight loss, fitness) and propose tailored packages. Follow up with clients to suggest renewals and track progress on health goals. Branch Operations Management Ensure branch cleanliness, toning table functionality, and daily floor exercise sessions. Conduct daily checks on equipment and report issues to the Facility Manager. Monitor client schedules and ensure timely service delivery. Team Oversight Supervise co-counsellors, therapists, and receptionists to ensure role adherence. Conduct weekly team meetings to align on sales targets and client feedback. Address employee concerns and foster a collaborative work environment. Client Progress Tracking Take client measurements and maintain files with diet and fitness updates. Ensure clients achieve health/weight goals through regular check-ins. Resolve client complaints within 24 hours to maintain satisfaction. Key Result Areas (KRAs) KRA Key Metric / Goal Sales Target Achieve Target monthly sales per branch. Client Satisfaction Maintain 90%+ client satisfaction score monthly (survey-based). Branch Cleanliness Achieve 95%+ compliance in daily hygiene audits. Employee Satisfaction Maintain 85%+ employee satisfaction score monthly. Client Goal Achievement Ensure 80% of clients meet their health/weight goals within 3 months. Actionable Steps to Achieve Results Greet walk-ins within 5 minutes and offer a 10-minute branch tour/demo. Use CRM to track client interactions and follow up within 48 hours. Conduct daily branch walkthroughs to verify cleanliness and equipment status. Hold Ascertainable Qualifications Education: 12th pass or diploma; Bachelor’s degree in Business or related field preferred. Skills: Strong communication and persuasion skills (English, Hindi, Gujarati). Proficiency in scheduling software and CRM tools. Ability to multitask and support branch operations effectively. Basic knowledge of fitness services to assist clients. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person
Job Description: Counsellor Location : Single Branch (Assigned Slimiphy Fitness Centre) Reporting To : Branch Manager Department : Sales & Operations Employment Type : Full-Time Role Objective : To drive sales, manage branch operations, and ensure client and employee satisfaction by handling walk-in enquiries, closing deals, overseeing branch cleanliness, and supporting staff to achieve fitness and sales goals. Key Responsibilities Sales and Client Engagement Handle walk-in enquiries, explain Slimiphy’s services, and close deals (target: 10–15 deals/month). Understand client goals (e.g., weight loss, fitness) and propose tailored packages. Follow up with clients to suggest renewals and track progress on health goals. Branch Operations Management Ensure branch cleanliness, toning table functionality, and daily floor exercise sessions. Conduct daily checks on equipment and report issues to the Facility Manager. Monitor client schedules and ensure timely service delivery. Team Oversight Supervise co-counsellors, therapists, and receptionists to ensure role adherence. Conduct weekly team meetings to align on sales targets and client feedback. Address employee concerns and foster a collaborative work environment. Client Progress Tracking Take client measurements and maintain files with diet and fitness updates. Ensure clients achieve health/weight goals through regular check-ins. Resolve client complaints within 24 hours to maintain satisfaction. Key Result Areas (KRAs) KRA Key Metric / Goal Sales Target Achieve Target monthly sales per branch. Client Satisfaction Maintain 90%+ client satisfaction score monthly (survey-based). Branch Cleanliness Achieve 95%+ compliance in daily hygiene audits. Employee Satisfaction Maintain 85%+ employee satisfaction score monthly. Client Goal Achievement Ensure 80% of clients meet their health/weight goals within 3 months. Actionable Steps to Achieve Results Greet walk-ins within 5 minutes and offer a 10-minute branch tour/demo. Use CRM to track client interactions and follow up within 48 hours. Conduct daily branch walkthroughs to verify cleanliness and equipment status. Hold Ascertainable Qualifications Education: 12th pass or diploma; Bachelor’s degree in Business or related field preferred. Skills: Strong communication and persuasion skills (English, Hindi, Gujarati). Proficiency in scheduling software and CRM tools. Ability to multitask and support branch operations effectively. Basic knowledge of fitness services to assist clients. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person
Greet members and visitors with a warm, friendly, and professional attitude. Handle incoming calls, inquiries, and appointment bookings. Maintain member check-in system and ensure attendance records are accurate. Assist in new member registrations, membership renewals, and payments. Provide information about fitness programs, trainers, schedules, and promotions. Coordinate with trainers, housekeeping, and management for smooth workflow. Manage front desk cleanliness, ensure lobby/reception area is well-organized. Handle customer complaints and escalate issues to management if required. Maintain daily reports of attendance, inquiries, and memberships. Job Types: Full-time, Part-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Expected hours: 70 per week Benefits: Provident Fund Work Location: In person
Greet members and visitors with a warm, friendly, and professional attitude. Handle incoming calls, inquiries, and appointment bookings. Maintain member check-in system and ensure attendance records are accurate. Assist in new member registrations, membership renewals, and payments. Provide information about fitness programs, trainers, schedules, and promotions. Coordinate with trainers, housekeeping, and management for smooth workflow. Manage front desk cleanliness, ensure lobby/reception area is well-organized. Handle customer complaints and escalate issues to management if required. Maintain daily reports of attendance, inquiries, and memberships. Job Types: Full-time, Part-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Expected hours: 70 per week Benefits: Provident Fund Work Location: In person
Key Responsibilities Client Fitness Support Explain machines, packages, and services included in client plans during sessions. Fill client diaries with diet updates, measurements, and progress notes daily. Answer client queries on fitness, health, or weight loss promptly. Goal Tracking Monitor client progress through weekly check-ins and adjust plans as needed. Encourage clients to stay on track with diet and exercise goals. Celebrate client milestones (e.g., weight loss targets) to boost motivation. Sales Support Identify client needs and suggest additional packages or renewals. Collaborate with the Counsellor to pitch tailored packages during sessions. Track client satisfaction and report feedback to improve services. Service Delivery Ensure all package services (e.g., toning tables, yoga) are offered consistently. Maintain a clean and safe session area, reporting issues to the Counsellor. Conduct sessions on time and as per SOPs to ensure client satisfaction. Job Types: Full-time, Part-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Provident Fund Work Location: In person
Key Responsibilities Client Fitness Support Explain machines, packages, and services included in client plans during sessions. Fill client diaries with diet updates, measurements, and progress notes daily. Answer client queries on fitness, health, or weight loss promptly. Goal Tracking Monitor client progress through weekly check-ins and adjust plans as needed. Encourage clients to stay on track with diet and exercise goals. Celebrate client milestones (e.g., weight loss targets) to boost motivation. Sales Support Identify client needs and suggest additional packages or renewals. Collaborate with the Counsellor to pitch tailored packages during sessions. Track client satisfaction and report feedback to improve services. Service Delivery Ensure all package services (e.g., toning tables, yoga) are offered consistently. Maintain a clean and safe session area, reporting issues to the Counsellor. Conduct sessions on time and as per SOPs to ensure client satisfaction. Job Types: Full-time, Part-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Provident Fund Work Location: In person