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Logistics Group of America
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BPO Quality Analyst

BPO Quality Analyst

Logistics Group of America

2 - 6 years

0 Lacs

punjab

Posted:5 days ago| Platform: Shine logo

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Skills Required

defect identification corrective actions statistical data analysis quality inspection auditing testing communication skills computer skills analytical skills procedures quality analyst quality tests test cases validation preventative actions quality assurance standards qa databases problemsolving skills attention to detail quality assurance policies customer complaints investigation

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a Quality Analyst to join our team and help with testing products to meet our organization's quality standards. Your responsibilities will include performing quality tests, validating test cases before products, software, and systems are shipped to consumers, and working with a small team to ensure our products meet our organization's quality standards. As a Quality Analyst, you will be expected to identify and remedy defects within the production process, recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved, compile and analyze statistical data, ensure that user expectations are met during the testing process, draft quality assurance policies and procedures, and investigate customer complaints and product issues. The ideal candidate should have proven work experience as a Quality Analyst or in a similar role, experience in quality inspection, auditing, and testing, excellent communication skills (both written and verbal), strong computer skills with knowledge of QA databases and applications, strong analytical and problem-solving skills, meticulous attention to detail, and relevant training and/or certifications as a Quality Analyst. This is a full-time, permanent position with benefits including paid time off. The work schedule is Monday to Friday, night shift, US shift, with performance bonuses, quarterly bonuses, and yearly bonuses. The work location is in person.,

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BPO Quality Analyst