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0.0 - 5.0 years

2 - 6 Lacs

Kolkata, Chandigarh, Indore

Hybrid

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HSC Pass & Freshers Welcome Good English Required Handle Customer Queries via Chat & Calls Comfortable Work-from-Home Setup Start Your Career | Apply Now! Required Candidate profile Strong communication and interpersonal skills. Basic computer proficiency. Ability to handle customer concerns with patience and professionalism.

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

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Process - Bank Of India Need Graduates or Graduation perusing candidates. Freshers required CSA ROLE V3 comms skills Rotational shifts Rotational off PAID OTS. Salary - Upto 22,000 CTC ROI - HR and Ops only Required Candidate profile Qualification- 12th and above To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932

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0.0 - 3.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

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* Requirement- IDFC Cross Sales Voice Process Need - Average Communication Salary upto - 20k Freshers can apply Min qualification- HSC * Work Location: Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 * Rounds of Interviews:- HR round Operations round * How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932

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0.0 - 5.0 years

1 - 5 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

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Urgent Vacancy Outbound Voice Process, Telesales, Outbound Sales Designation : Executive & Sr. Executive (Inbound And Outbound Voice Process) Qualification : HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 12,500 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Pratiksha:- 8698488197 Mail id:- pratiksha.shirtode@credicus.co

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

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-Process:- Outbound sales Process ( Office work ) -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR Pratiksha:-8698488197 Mail id :- pratiksha.shirtode@credicus.co Perks and benefits High Incentives and growth opportunities.

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0.0 - 3.0 years

0 - 2 Lacs

Pune, Chennai, Bengaluru

Work from Office

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- Solving customer queries over the email and chat. - Solving telecom customer queries. - Language skillset: Hindi or Malayalam or Kannada or Tamil with Good English communication skills - Immediate joining HR Connect - Kavitha- 75488 27248 Required Candidate profile Designation: Business Associate Caller Back office – Wcom Email chat) 70% Email chat and 30% Voice Qualification - Any Graduate Shift Timings: Rotational shift / Rotational week off Work from office

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0.0 - 4.0 years

1 - 3 Lacs

Kolkata, Gurugram, Bengaluru

Work from Office

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Hiring Telecaller for Fresher & Experience. - Customer support for Ecommerce - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Virtual Interview HR Connect - Ms. Sangeeta - 82402 45399 Required Candidate profile Qualification - Min 12th Pass Salary - Fresher - 15k Exp - 17k Male & Female both can apply Candidate needs to be well versed in English Office Location: Kolkata Day shift Good luck

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1.0 - 5.0 years

1 - 4 Lacs

Hyderabad, Pune, Mumbai (All Areas)

Work from Office

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We are hiring for Top MNC company Walkin inteview must have Good communication skills, Must be ok with Night shifts, customer service process night drop faiclity available Salary up to 35000 Bushra 7666450996 Sam 8828571104

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0.0 - 5.0 years

1 - 4 Lacs

Visakhapatnam

Work from Office

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We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales, No Target, Salary up to 35000 Umair 9892872209 Sam 8828571104

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0.0 - 4.0 years

0 - 3 Lacs

Chennai

Work from Office

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Job description HIRING!!!! iMarque Solutions BPO is hiring for DAYSHIFT Voice process. Walk-In 1st April 2025 To 5th April 2025. Openings :60 Interview Timing: 10Am to 5pm Address: Chennai Teynampet Maanasarovar Towers Old : 85A, New:271A Scheme Road, Anna Arivalayam Bus Stop, Chennai - 600018. Salary: Best in industry+ Bonus+Hikes as per process. Candidate should have excellent written communication in English and should be able to comprehend properly Candidate should be good at typing. Candidate should be fluent in English Required only immediate joiners. Freshers can apply Any graduate Share cv to email id : balaji.a@imarque.co.in Shift Timings: Dayshift (Any 9:00hours) 6 days schedule with rotational Day shift and rotational week offs. Work from Office Interested candidates can directly walk in to the given address. come along with your friends who need of job. Walk-in -- Monday to Saturday (10 am to 6pm) Contact person and details: Balaji.A 8807755992 (Directly whatsapp Your Resume with subject as Position you Looking for ) Venue and location IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam Email: Balaji.a@imarque.co.in

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1.0 - 6.0 years

1 - 3 Lacs

Kochi, Kannur, Malappuram

Work from Office

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Should be smart enough to understand and tackle Customers Prior exp in TeleSales/Tele Marketing/TeleCalling/Customer Care/Telecaller is preferred Excellent in Communication Domestic & Day Fixed Shifts Outbound Process Work From Home AGE NO BAR

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10.0 - 20.0 years

15 - 30 Lacs

Kolkata, Mumbai

Work from Office

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We're Hiring: Consultant Digital Transformation (AD/ Manager Digital Transformation / Client Success Business Consulting) Locations: Malad (Mumbai) & Kolkata Mode: Work from Office (5 Days a Week) Industry: BPO / ITES About the Role: Join our high-impact Transformation Team as a Consultant where you'll lead digital excellence initiatives across Contact Centers and CX operations. Were seeking professionals experienced in Lean Six Sigma, GenAI, and automation to drive strategic, end-to-end transformation. Key Responsibilities: Co-create transformation roadmaps with clients Perform detailed process discovery & customer journey mapping Identify transformation opportunities across people, processes, and technology Design automation-led solutions and manage implementation Collaborate with delivery, sales, and IT teams Lead client discussions, reviews, and due diligence Promote continuous improvement through training & knowledge sharing Evaluate and refine existing technology offerings Requirements: 5+ years of total experience with a minimum of 3 years in Digital Transformation Green Belt certification is a must; Black Belt preferred Strong grasp of DMAIC methodology & tools like MS Visio Hands-on experience with GenAI, Agentic AI, Knowledge/Conversational AI bots In-depth understanding of RPA, Lean Six Sigma, and CX transformation Proven client engagement and stakeholder management skills Interested? Send your resume to: priyanka@winningedge.life

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0.0 - 5.0 years

1 - 4 Lacs

Noida, Ghaziabad, Delhi / NCR

Work from Office

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# Noida Sect- 60/ 62/16/ 2 - NR METRO STATION 12th Pass/ Grad - FRESHERS/ EXPERIENCED- GOOD ENGLISH REQ Salary -Upto 25 K + INCENTIVES # Delhi (Sarita Vihar) 12th+ Min 6 Mths exp GOOD in PUNJABI & ENGLISH Salary -Upto 25 k + INCENTIVES Required Candidate profile #Ability to handle customer queries #Good convincing skills. # Good in telesales ON SPOT OFFER Call / WhatsApp * Uma- 8287585554 * Mahi - 6307523164 * Sonal- 7037224020 * Cheshtha- 9315107361

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1.0 - 6.0 years

2 - 6 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

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Summary of Primary Job Responsibilities : As a Specialist-Accounts Payable, you will be responsible for processing Supplier Invoices and Supplier Payments in accordance with company policies and procedures. You will ensure that all Supplier Invoices are Valid and supported by necessary documents as per Government compliance and company policies. You will ensure that there are necessary approvals for each invoice processing as per Company policy and procedures. You will be responsible for correct accounting of invoices with necessary tax implications. You will be responsible for maintaining proper record of invoices processed along with necessary communications, in system as well as on server folders. You will be the front liner in answering inquiry, request, and/or comments from other departments related to supplier invoices which you are processing in system. You are expected to ensure that payment for supplier invoices processed is correct and in timelines given. You will work with other department in preserving a harmonious intracompany SOPs. You will be responsible in preparing and submitting reports when needed. Typical Qualifications : Education (if beyond High School or equivalent ) : Graduate Experience Target (in this job or a related function/field) : Should have an experience of 6 months - 1 years, preferably in a BPO/KPO/IT/ITES, Audit/ Tax Consulting firms Skills/ Knowledge/Abilities : Must be detail-oriented Must be highly analytical Must have knowledge of TDS and GST Able to work fast and independently Basic knowledge in Microsoft Office applications, i.e. excel, Word, ppt. Fluent in written and verbal English A good Team Player Selected candidate requires to deal with departments which submits Supplier invoices for processing like Admin, HR, and Procurement etc. Candidate should be able to identify and understand basic TDS Applications and GST accounting. Candidate will be provided a training for a short duration to verify if he/she is trainable. .

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0.0 - 4.0 years

1 - 4 Lacs

Kolkata, Rajarhat, Howrah

Work from Office

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We are looking for a Customer Care Executive to support our US-based clients via voice calls, chat, and/or email. The ideal candidate will handle customer queries, resolve issues and deliver quality services. Call/WhatsApp- HR Nitasha @8869058612 Required Candidate profile Excellent verbal & written communication skills in English. Comfortable working in night shifts & rotational weekends. UG/Grad/PG Fresher/Min. 1 year documented exp. in BPO Immediate joiners only WFO Perks and benefits Great Incentives PF+ESIC

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18.0 - 25.0 years

20 - 25 Lacs

Mumbai

Work from Office

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Looking for smart, creative and open-minded B2B marketing leaders who can strategize, execute and manage integrated marketing campaigns that deliver tangible business results. The selected candidate will be part of the global marketing team specializing across a genre of functions, including outreach, campaign event management, digital marketing, branding, messaging positioning, strategic research and employee communications. As a core member of the tower within marketing, (s)he will play a Business Marketing role for the vertical or horizontal business unit. The key responsibilities will be as follows: Develop the annual business marketing plan and ensure meticulous execution of the same. Strategize, conceptualize, execute and manage integrated marketing and communications campaigns for the SBU / HBU. Work in partnership with the sales, solutions, content and design teams in developing cutting edge thought leadership (whitepapers, articles and blogs) and sales collaterals (brochures, flyers and cases studies) in a variety of engaging formats (videos, infographics and audio). Drive impact at flagship industry events, hosted roundtables and webcasts. Collaborate with functional teams within marketing to drive outreach across channels - digital, social and tele-calling amongst others. Improve brand visibility for the business unit through relationships with industry analysts, advisors, industry associations and the media. Track and report metrics on leads, opportunities and closed business on a regular basis. About Skills Competencies: A management graduate with a masters in marketing. Minimum 18-25 years of experience in B2B marketing preferably with a BPO, ITO or KPO firm. Experience in driving integrated marketing campaigns across global markets (US, UK and APAC). A dual-minded approach: Highly creative and can innovate on the fly but also process-driven, thinks scale, and relies on data to make decisions. Location: Mumbai/Pune/Gurgaon/Bangalore Qualifications A management graduate with a masters in marketing.

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0.0 - 5.0 years

3 - 4 Lacs

Hyderabad

Work from Office

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We have a walk in Drive at office on every Tuesday and Friday Please mention Bhavani HR on your resume and come for interview CTC - as per industry standards Shifts - Australian, UK and US Process - International Voice Sales Working Model - Work from Office Incentives upon reaching targets Food facility is given Two way Cab within transport limits At Regalix, now A Market star Company, you will have the opportunity to work in a dynamic environment that thrives on collaboration, embraces cutting-edge technologies, and delivers impactful solutions to our clients. With a shared commitment to excellence, innovation, and client success, we are setting new benchmarks in the market. By leveraging Regalix's deep understanding of digital marketing strategies and Marketstar's proven track record in driving sales and customer engagement, we have forged a unique synergy that propels us to the forefront of our field. Together, we will shape the future of our industry and achieve new heights of success. Account Strategist Experience: 0 to 5 years Location: Hyderabad Salary: Based on Industry Standards Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: 1-5 years of overall relevant experience (Sales process experience Mandate). Graduate in any field. Sales knowledge on social media platform. Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). Candidates should be flexible with rostered day offs and working in shifts. Salesforce software working knowledge is good to have. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to people.success@marketstar.com immediately

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0.0 - 5.0 years

1 - 4 Lacs

Kharagpur, Kolkata, Siliguri

Work from Office

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Top MNC BPS is hiring for the Premium Blended and Chat Process. Candidate Must be excellent in English Communication. CTC- 3LPA-4.10 LPA Rotational Shift 5 working Days+ Cab +Bonus Call / WhatsApp- 9147047911, 6296317938, 9147047908

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0.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram

Work from Office

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Hiring for Temu Content Moderator Graduate /Exp only NO FRESHERS International Process. Qualification : Any Graduate Required Candidate profile Facilities: -Cab facilities -5 days working & week offs -Perks & incentives will be provided -Virtual interviews CONTACT - 9870308784

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1.0 - 5.0 years

1 - 2 Lacs

Kolkata

Work from Office

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What you'll do Bengali Voice Telesales Process WORK FROM OFFICE IN SALT LAKE SECTOR V NEED TO JOIN IMMEDIATELY Qualification:- Graduation//Post Graduation Age:- Below 34 years Experience:- Fresher to 5 years Permanent Job Fixed Salary + Incentive Monday to Saturday Working Sunday Fixed Weekly Off General Shift (9:30 am to 6:30 pm) Salary on time Walkin Interview (Venue Details):- Matrimomy.com Limited, Ground Floor, P S Srijan Tech Park, DN52, Street Number 11, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091. CONTACT PERSON: - Guddu Singh: 9875412573 (CALL/WHATSAPP) Role Overview: - The Tele sales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. Role & responsibilities:- Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters. Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Functional:- Customer Orientation Language skills English / Regional language Telemarketing / Selling Skills Behavioral Values Integrity / Honesty / Respect Communication Oral & Written skills / Listening Executive Presence Business / Telephone Etiquette Perks and benefits On time salary every month of 30th/31st Sales incentive. PF, ESIC, Gratuity facilities. Every year salary increment & promotion. Leaves benefits. Learning & development continuous training facilities.

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1.0 - 6.0 years

2 - 4 Lacs

New Delhi, Gurugram

Work from Office

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Hiring for Temu Content Moderator Graduate /Exp only NO FRESHERS International Process. Qualification : Any Graduate Required Candidate profile Facilities: -Cab facilities -5 days working & week offs -Perks & incentives will be provided -Virtual interviews CONTACT -HR KASHISH 8130202908

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0.0 - 1.0 years

2 - 3 Lacs

Lucknow

Work from Office

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Mega hirings for Lucknow location. Free to call : 9076544893 HR Isha, If call not receive please share your resume on WhatsApp. Profile : Customer Support profile Process : Voice Process and Non voice process Sector : BPO Location : Noida And Gurugram Skills : G ood Communication in English For Gomti Nagar Undergraduate & Graduate Freshers and Experience Salary :- 26k Ctc (Depends upon skills and process) incentive also. For Hazratganj Undergraduate & Graduate Freshers and Experience 5 days working Salary :- 20k ctc (Depends upon skills and process) 4k for cab allowance Incentives. Role & responsibilities Resolve the query and complaints of customers Resolve the issues and proper time Preferred candidate profile Good English communication Fresher and experience both can apply Perks and benefits Monthly incentives PF Mandatory notes Immediate joiners only.

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1.0 - 4.0 years

2 - 6 Lacs

Kolkata

Work from Office

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Job Title: International Voice Process Travel & Insurance Location: Kolkata (Work from Office) Experience: 1 to 5 Years Salary: Up to 6 LPA or 30% hike on current CTC Working Days: 5 Days a Week Shift: Night/Rotational Shifts Job Type: Full-Time, Permanent Job Description: We are hiring experienced candidates for an International Voice Process in the Travel and Insurance domain. Key Responsibilities: Handle international customer calls for travel or insurance support Assist with bookings, cancellations, claims, and general queries Provide clear and professional communication Maintain call records and follow company guidelines Requirements: 1-5 years of experience in international voice support Good spoken English Willing to work night/rotational shifts Experience in travel or insurance process is a plus Graduate preferred (Undergraduates with experience can apply) Perks: Salary up to 6 LPA or 30% hike 5-day work week Incentives + benefits (medical, transport if applicable) Growth and learning opportunities How to Apply: Sr. HR Diana-9311602064 Sr. HR Simar-7840808749 Sr. HR Mehak- 8383025642

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai

Work from Office

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Phone banking, Day shift, immediate joining Average communication welcomed Min HSC Openings for inbound as well as outbound process available Location- Malad, Thane, Airoli, Rabale Required Candidate profile if interested then call/whats app Sujal @ 9867369341

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0.0 - 2.0 years

2 - 6 Lacs

Jaipur

Work from Office

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Take initiative in marketing, promotional strategies and branding campaign Collaborate with different corporate into management Leadership & Customer Acquisition Client & Customer Acquisition Freshers in Jaipur NO TARGETS CALL: HR AMISHA 9024834890 Required Candidate profile Immediate Joiners Graduates/Postgraduates who aspires to build themselves Dynamic, Hardworking/Ambitious Inclined towards Sales and Marketing Freshers Apply (Jaipur) Work From Office Fluent English

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Exploring BPO Jobs in India

Business Process Outsourcing (BPO) has become a significant industry in India, providing employment opportunities for thousands of job seekers. BPO roles involve handling various business processes for clients, such as customer service, technical support, and back-office operations. If you are considering a career in BPO, here is a comprehensive guide to help you navigate the job market in India.

Top Hiring Locations in India

  1. Bengaluru
  2. Delhi/NCR
  3. Mumbai
  4. Pune
  5. Hyderabad

These cities are known for their strong presence in the BPO industry and offer numerous job opportunities for aspiring professionals.

Average Salary Range

The average salary range for BPO professionals in India varies based on experience and job role. Entry-level positions may start at around INR 2-3 lakh per annum, while experienced professionals can earn upwards of INR 8-10 lakh per annum.

Career Path

In the BPO industry, a typical career path may include roles such as Customer Service Associate, Team Leader, Operations Manager, and eventually progressing to positions like Account Manager or Business Development Manager.

Related Skills

Besides BPO expertise, professionals in this field are expected to have strong communication skills, problem-solving abilities, time management, and proficiency in relevant software tools.

Interview Questions

  • What do you understand by BPO? (basic)
  • How do you handle irate customers? (medium)
  • Can you describe a challenging situation you faced in a previous BPO role and how you resolved it? (medium)
  • What strategies would you implement to improve customer satisfaction? (advanced)
  • How do you prioritize tasks when dealing with multiple clients' needs simultaneously? (medium)
  • Explain the importance of data security in a BPO setting. (advanced)
  • How do you stay updated with industry trends and best practices in BPO? (medium)
  • Describe a time when you had to collaborate with team members from different departments to achieve a common goal. (medium)
  • What metrics do you think are crucial for measuring the success of a BPO operation? (advanced)
  • How would you handle a situation where a client is unhappy with the service provided by your team? (medium)
  • Can you walk us through your process of training new team members in a BPO environment? (medium)
  • How do you ensure confidentiality when dealing with sensitive client information? (medium)
  • What are your strategies for maintaining high levels of employee engagement in a BPO setting? (advanced)
  • How do you handle escalations from customers effectively? (medium)
  • Explain the role of technology in optimizing BPO processes. (advanced)
  • How do you approach performance evaluations for your team members? (medium)
  • Describe a successful campaign or project you led in a previous BPO role. (medium)
  • How do you adapt to changes in client requirements or industry regulations? (medium)
  • What do you think sets apart a top-performing BPO professional from others in the field? (advanced)
  • How do you ensure quality control in a fast-paced BPO environment? (medium)
  • What measures would you take to reduce operational costs without compromising service quality? (advanced)
  • Can you give an example of a time when you had to make a quick decision to resolve a customer issue? (medium)
  • How do you handle stress and pressure in a high-volume BPO role? (medium)
  • What are your strategies for maintaining a positive work culture within your team? (medium)

Closing Remarks

As you embark on your journey to explore BPO jobs in India, remember to showcase your skills, knowledge, and experience confidently during interviews. By preparing thoroughly and demonstrating your passion for the industry, you can increase your chances of securing a rewarding BPO role. Good luck!

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