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1.0 - 6.0 years
3 - 5 Lacs
New Delhi, Gurugram
Work from Office
International Telecom 100% Voice Process Salary : Upto 5.5 LPA Cabs : Both Side Shifts : US Night Week Off : Rotational Working Days : 5 Minimum Experience : 1 Year Voice Exp Is Mandatory For more queries Call or WhatsApp HR Sarabjeet 8882003944 Required Candidate profile PLEASE NOTE : Candidates From Email, Backend, Domestic, Chat will not be entertained Any Undergraduate With 1 year International Voice Exp apply Quickly Call or WhatsApp HR Sarabjeet@8882003944
Posted 4 days ago
1.0 - 6.0 years
4 - 8 Lacs
Noida
Work from Office
:"Overview Build The Future At McGraw Hill, the Customer Service - US Backend Operations drive progress and help build the future of learning. If you have the passion and basic technical expertise to thrive in an innovative and agile environment, we want to learn more about you. We are seeking a dedicated, hard-working, and diligent Customer Service - US Backend Operations for our back-office customer support team. How can you make an impact As our new Customer Service - US Backend Operations , you ll be responsible for maintaining the integrity of the item, pricing and territory structures for McGraw Hill. Based in our office in Noida, you will also be responsible for the solution, set-up and maintenance of item behaviors, territory structures, as well as advanced pricing modifiers to ensure customers receive accurate items and accurate pricing. What you will be doing: Analyse data and anticipate potential problems before they occur; review reports daily and correct any issues before the close of business to eliminate bad data. Review reports for internal errors to ensure data integrity. Run SQL queries or Business Intelligence reports established by the business and review and distribute the hold process. Analyse our product attributes, behaviors, pricing, territory structures, and revenue codes to ensure the integrity of each product. You will collaborate with higher-level business stakeholders to ensure data requests are completed and provide recommendations for alternative solutions based on business needs. Important Prerequisites! The candidate should be comfortable as this role requires working 6:30 PM 3:00 AM IST , with flexibility to adjust to 5:30 PM 2:00 AM IST during U.S. daylight savings time Ideal candidates will reside within 25 km of the office location in Noida. If suitable candidates are not found within this range, we may consider those within 40 km as an exception Cab facility for both pick up and drop off will be provided We re looking for someone with: 1+ years of proven experience in Customer Service Backend Operations with prior experience of working in IT/ITES/BPO industry for US/UK process Proficiency in Microsoft Office applications Basic knowledge of SQL and query writing Strong written and verbal communication skills, coupled with excellent attention to detail and accuracy skills Ability to develop solutions through research and data-driven decision making Good knowledge of Oracle and Salesforce would be highly advantageous Why McGraw Hill There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do! 49168
Posted 4 days ago
6.0 - 8.0 years
8 - 12 Lacs
Gurugram
Work from Office
Job Title: Consultant, Bid Proposals (TCF) Job Description The Proposal Manager (Professional 1, Bid Proposals) supports Sales, Account Managers and Solution Architects in winning new business by managing the client deliverables/timelines, assimilating subject matter input, contributing to written content, and creating client proposals, (RFP/RFI) presentations, and creative media (web pages, videos, posters, banners, infographics, etc.) Core Responsibilities: Coordinate and respond to RFx/proactive opportunities by creating proposal templates, populating standard content, managing cross-functional stakeholder input/edits, and customizing proposals to mirror the client brand by incorporating client branding/nomenclature while still representing the Concentrix brand Create client presentations and assist with planning/coordination of opportunity-related site visits. Partner with Sales to finalize the agenda, notify SMEs of participation, format/iteration management of visit presentation, including customizing the deck to mirror client branding or style of deliverables previously submitted to the client. Ensure all proposal/presentation content reflects consistent style, format and the Concentrix brand Create deliverable template, populate standard content, own document edits throughout the process, and customize template to mirror client branding Project manage proposal documents by publishing end-to-end timelines, tracking updates through response tracker/status calls, interface with 3rd party for document production (if needed) and procurement upload of final materials Create posters, banners, welcome signs, and other creatives used in site visits and work with the on-site staff to facilitate local production of items and delivery to the site. Confirm logistical needs with the on-site administrative support staff such as facility signage, parking, badging, site readiness, travel logistics and catering needs Contribute to the proposal knowledgebase on a BAU basis, perform quality control and interface with SMEs to update and maintain content Essential Skills: Bachelors Degree in related field from a four-year college or university with 6-8 years of relevant experience-preferred Excellent written and verbal communication skills; good command of the English language Highly proficient using Microsoft Office 365 and Adobe Creative Cloud (particularly: Illustrator, Photoshop, Premiere Pro, InDesign, and Spark) Understanding of the BPO domain and elementary understanding of industry domains. Good sense of aesthetics towards providing professional and succinct written responses; ability to design creative, meaningful graphics Desired Skills: Ability to manage stakeholders across various functions and levels in the organization Process oriented with strong attention to detail Ability to organize and prioritize projects in a fast-paced and deadline-driven environment. Ability to work in a team environment supporting quick turnaround on proposals; job requires stretch and flexible working hours including ad-hoc effort over weekend/holidays Self-starter, sense of urgency, and works well under pressure Creative thinker and designer Location: IND Gurgaon - Bld 14, IT SEZ Unit 2, 20th Floor Language Requirements: Time Type: Full time
Posted 4 days ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome With Good Communication In English! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place Job Details:- 1). International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must 2)International Customer Support(Voice)2-Way Cab Provided Work Location : Bengaluru, Whitefield Salary upto 40,000 per month Minimum 1 year experience a must 3)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must For More Details Please Call HR Bhuvana-7406034000 / 9964080000 or visit https://jobshop.ai to explore all the open jobs in your city
Posted 4 days ago
0.0 - 2.0 years
2 - 2 Lacs
Chennai
Work from Office
Job Description: * Telesales /Support Process * Passion to Speak to customers and solve their queries Eligibility * Any Qualification preferably a graduate * Must be fluent in English, Tamil & Telugu * Freshers / 6 months - 1 year experience in Voice Process will also be considered. * Flexible to work in rotational day shift (6 Days ) with rotational week off. * Immediate Joiners only Interested Candidates can walk in to the below mention venue for F2F Interview ( 10:00 AM - 5:00PM) or Contact HR Subha Shree G @7824013819 You can also share your updated CV to jobs@infosearchbpo.com
Posted 4 days ago
0.0 - 4.0 years
2 - 3 Lacs
Mohali, Chandigarh
Work from Office
Hiring For Chat Process In Mohali Location (Work from office) Location: Mohali Salary - 28000/- Qualification - 12th and above 5 Days Working Rotational off ,Rotational Shifts Cab Facility Provided Required Candidate profile Good Communication Skills Required Fresher and Experience both can apply Male/Female both can apply Interested Candidate drop your CV on 9988352892 HR Sonali
Posted 4 days ago
5.0 - 10.0 years
4 - 6 Lacs
Pune
Work from Office
Soft Skills Trainer Location: Pune Graduate Total 5 years exp in BPO and Min 2 years as Soft Skill Trainer- On Paper Salary: Up to 6.5 LPA 6 Days working Rotational Day Shift Excellent Communication Skills Contact @9988352892 HR Sonali Required Candidate profile Conduct engaging Soft Skill Training sessions Perform TNI and TNA to design effective learning paths Create and deliver structured Training Modules Monitor and improve Throughput.
Posted 4 days ago
1.0 - 3.0 years
4 Lacs
Bengaluru
Work from Office
Years of Experience: 1 - 3 years of experience in Technical Support / BPO industry, preferably both in chat and Voice process. Freshers can also apply. Mandatory Skills: Excellent communication skills in English (both spoken and written) Basic to advanced knowledge of computers (software) Working knowledge of internet and networking Typing speed - minimum 35 wpm with 100% accuracy Attention to detail is a must along with accuracy in the chats Ability to follow instructions as directed Willingness to work in 24 x 7 work environment Desired Skills: Self-motivated with excellent interpersonal skills Innovative and self-starter Ability to work with minimum supervision Detail and analytical orientation Problem solving and conflict resolution skills Demonstrated ability to work in a fast paced environment Ability to respond to common inquiries or complaints from customers Must be well organized and driven to meet deadlines Job Description: TSE will be responsible to provide chat and voice support to our international clients in US, Canada and UK. TSEs should have the ability to handle multiple chats simultaneously. Responsible to provide timely and effective resolutions to our clients on basic to complex technical support queries via chat and calls Responsible for responding to customers in an efficient and professional manner Handles and resolves technical queries; identifies and escalates accordingly Meets expectations regarding productivity as defined by the process or manager Escalates necessary cases to the right level within the defined LOB (Line Of Business) Ensures compliance with all company and departmental policies, procedures, and Guidelines May be required to perform other tasks as requested, assigned, or directed Focus to achieve 100% customer satisfaction and fully responsible to delight customers with satisfactory service levels Flexibility to work extended hours with minimal notice during high volumes Working days: 5 days a week - Weekly off: 2 days (Rotational) and not necessarily (Saturday / Sunday)
Posted 4 days ago
1.0 - 5.0 years
4 Lacs
Mumbai
Work from Office
Bachelor s Degree 1 - 5 years of work experience in sales process of a BPO (travel process preferred) Excellent communication skills Aptitude for sales and target driven Freshers are also welcomed Achieve assigned sales and revenue target Providing information to guests about domestic and international holiday destinations over calls Assisting them in booking a suitable holiday as per their taste and budget Assisting in solving pre-tour or on-tour queries, if any
Posted 4 days ago
0.0 - 2.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Greetings From Scorelabs Inc! Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility. Explaining to the customers the benefits and offers related to the products Required Candidate profile Qualification: Inter/Any Graduate Good communication in English & Telugu & Hindi working days:6 days salary: 19k - 31k + Incentives Note: Work from the office Call Hr Akhila - 9121246597
Posted 4 days ago
0.0 - 3.0 years
2 - 3 Lacs
Chennai
Work from Office
Greetings From Scorelabs! Tamil , Kannada , Oriya , Marathi 11 openings Any PG / Graduate / 10+2 / Diploma Only Freshers 16k to 23k take-home salary Customer support + sales Face-to-face interview Call Hr Lavanya - 8464822386
Posted 4 days ago
4.0 - 9.0 years
7 - 8 Lacs
Pune
Work from Office
Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply. We d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as The Gallagher Way,is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview This position will serve as a key member of the Non voice Service Team of Gallagher Service Center LLP. Will be reporting to the Process Manager. This position will require an individual who has a previous and demonstrated ability of success in Proven people management skills, Service delivery and Premiums and Claims expert How youll make an impact The Team Lead will be responsible for understanding operational requirements, researching best practices, assist with the design and implementation of new processes and tools. This position will require the ability to cultivate a team environment that provides exceptional customer service and ensuring all staff members perform at a consistently high level. This position will require the ability to motivate, instill accountability and achieve results. This position will require monitoring the effectiveness of a team of Process Associates. This position will require the ability to prepare MIS reports. This position will require the ability to interact with Customers and manage their queries. This position will require providing day-to-day coordination on the activities of the team. This position will require attending and responding to written/electronic correspondence. About you Graduate/Post Graduate (Preferably Commerce). Good academic record (50% or above). Excellent communication skills (Verbal and Written). Strong analytical skills Minimum 4 years of post-qualification experience in BPO/KPO industry. Candidate must have 1 year on papers experience as a TL and should be currently designated as a TL. Candidate should have been in a Assistant manager /Team leader role, on papers for at least 18 months Should have exposure to handling 15-20 FTEs Should be only from an international non voice background. Additional Information We value inclusion and diversity Inclusion and diversity (ID) is a core part of our business, and it s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the commu nities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out Th e Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color , religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics ) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. ","
Posted 4 days ago
0.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Role & responsibilities Simple image/Video Editing Process One day Rotational Week Off Rotational Night Shift for any 9 hrs between 7pm-7am Preferred candidate profile Fresher with any graduate 2023 & 2024 -Passed out with no backlogs can also apply 2025 -waiting for results without previous semester backlogs can apply Good computer operating skills with excellent Mouse handling. Candidate pursuing college in regular or correspondence / or any other courses cannot be considered. Should be an immediate joiner.
Posted 4 days ago
0.0 - 2.0 years
0 - 2 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Any Undergrad/Grad/Fresher or 6 Months+ experience can apply. Salary up to 17K to 21K 24/7 Shifts Location: Gurgaon 5 Days Working WFO Share CV's with Sadhika: 8882612476 Good Comms required
Posted 4 days ago
0.0 - 2.0 years
1 - 2 Lacs
Bengaluru
Work from Office
We are seeking a motivated and customer-focused Tele sales Advisor. In this role, you will be responsible for contacting potential and existing customers by telephone to promote and sell products or services. Contact HR: Thanveer (9642640159) Required Candidate profile Qualification: Any degree Languages: Kannada and English Experience: Minimum 6 Months of experience in Tele sales. Age Limit:18 to 30 years old Candidates should have proper communication skills. Perks and benefits ESI, PF, INSENTIVES AVAILABLE
Posted 4 days ago
0.0 - 5.0 years
2 - 3 Lacs
Dehradun, Gurugram, Jaipur
Work from Office
Hiring Relationship Manager for HDFC Bank-Home Loan Division. Roles: • Promote and sell financial products to customers. • Meet sales targets and maintain high customer satisfaction. • Develop and maintain positive business and customer relationships Required Candidate profile Experience in banking/insurance sales preferred Graduate/PG/MBA Can apply Excellent communication skills Excellent knowledge of sales Male/Female can apply Location: Gurugram, Jaipur & Dehradun Perks and benefits Attractive incentives. Provident fund & Insurance
Posted 4 days ago
1.0 - 3.0 years
3 - 3 Lacs
Kolkata
Work from Office
Join our team to provide technical customer support for a U.S. based company for its home security products such as cameras and doorbellsShift: US Shift | 9.5 Hours Rotational (4:30 PM – 10:00 AM) Working Days: 5 Days a Week, Salary 31K.
Posted 4 days ago
0.0 - 3.0 years
2 - 2 Lacs
Gurugram
Work from Office
We're hiring Customer Support Executives(Voice Process) in Gurgaon! 22K CTC, fixed day shift, shuttle facility. Grads/undergrads with good comm. & basic troubleshooting skills freshers/experienced eligible. Only Delhi candidates. Immediate joiners! Perks and benefits Fixed dayshift Shuttle facility Training provided
Posted 4 days ago
0.0 - 2.0 years
3 - 3 Lacs
Gurugram
Work from Office
Job Title: International Voice Support (Night Shift ) Job Location: Gurgaon Experience Required: 0 - 3 Years Salary: 3.08 LPA TO 3.50 LPA Industry Type: BPO / KPO Functional Area: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice (Interested candidates contact - Gurjyot - 76782 23030 or ( Gurjyot.9.Kaur@niitmts.com ) Send your updated CV via WhatsApp or Email Job Description NIIT is currently hiring for an International B2B Voice Process role in the Human Resource Outsourcing (HRO) domain for our esteemed client. We are seeking motivated professionals with a positive attitude and outstanding communication skills to provide exceptional client support. Key Responsibilities: Provide exceptional voice-based customer service and resolve queries efficiently. Deliver prompt and accurate solutions to customer inquiries. Develop in-depth knowledge of the domain and client to ensure quick and effective resolution on the first call. Ensure quality adherence on every call, following both internal and client guidelines. Follow established procedures for resolving issues and maintaining proper documentation. Proactively identify opportunities for continuous process improvements. Candidate Profile: Education: UG: Any Graduate (B.Com, B.A, BCA, BBA, BHM, BSc Except Stats, Math Hons, Eco Hons) 2024 or earlier pass-outs only (Provisional/degree mandatory) Key Skills: Excellent spoken & written communication in English Basic knowledge of MS Office & computer usage Flexibility to work in rotational night shifts Strong interpersonal and problem-solving abilities Perks & Benefits: Salary: 3.08 LPA (Freshers), up to 3.50 LPA (Experienced) Both side transport 5-days working Growth & career development programs Performance-based incentives (as per process alignment) Collaborative and fun work environment Contact Details: Gurjyot - 76782 23030 Email: Gurjyot.9.Kaur@niitmts.com
Posted 4 days ago
0.0 - 5.0 years
1 - 2 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Sonali :- 8432537262 Perks and benefits Competitive Salary
Posted 4 days ago
0.0 - 4.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job Opportunity Immediate Joining! Position: Multiple Openings Location: Airoli, Navi Mumbai Salary: 15,000 20,000 + Monthly Incentives (Based on Interview) Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance How to Apply: Send your CV via WhatsApp For More Details, Contact HR Sonali :- 8432537262
Posted 4 days ago
0.0 - 1.0 years
1 - 3 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
*Process* Bagic (Insurance Sales Process) Need - *Fresher or Experience with Good Eng comms* Qualification - *Min HSC* Experience - *Fresher / min 6months experience in motor Insurance* Salary - 16k inhand Week off - *Rotational off* Timing - *10am - 7pm* Interested Candidate can share CV on bellow whatsapp number HR Dhanashri 7796426785
Posted 4 days ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Job description Lead Generation Process Salary - 12k to 25k Education - HSC/Graduation Experience and Fresher Both Can apply Required Candidate profile Min qualification- HSC Note:- If any one can interested ping me on WhatsApp HR Ankita :- 9607128841 Perks and benefits Incentives and growth opportunities.
Posted 5 days ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
- Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Taskeen :- 7796426801 (Call and What's app)
Posted 5 days ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
- URGENT OPENING FOR DC (DEBIT CARD) UPGRADE PROCESS - SUNDAY FIXED OFF - AMAZING INCENTIVES - QUALIFICATION- 12th PASS - Salary - UPTO 21K IN-HAND - Timing - 10-7 - Note:- GOOD Communication Required Candidate profile Min qualification- HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Kashish :- 7796426975 Perks and benefits Incentives and growth opportunities.
Posted 5 days ago
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Business Process Outsourcing (BPO) has become a significant industry in India, providing employment opportunities for thousands of job seekers. BPO roles involve handling various business processes for clients, such as customer service, technical support, and back-office operations. If you are considering a career in BPO, here is a comprehensive guide to help you navigate the job market in India.
These cities are known for their strong presence in the BPO industry and offer numerous job opportunities for aspiring professionals.
The average salary range for BPO professionals in India varies based on experience and job role. Entry-level positions may start at around INR 2-3 lakh per annum, while experienced professionals can earn upwards of INR 8-10 lakh per annum.
In the BPO industry, a typical career path may include roles such as Customer Service Associate, Team Leader, Operations Manager, and eventually progressing to positions like Account Manager or Business Development Manager.
Besides BPO expertise, professionals in this field are expected to have strong communication skills, problem-solving abilities, time management, and proficiency in relevant software tools.
As you embark on your journey to explore BPO jobs in India, remember to showcase your skills, knowledge, and experience confidently during interviews. By preparing thoroughly and demonstrating your passion for the industry, you can increase your chances of securing a rewarding BPO role. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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