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BPO / International Customer Voice Process / Sal 55kTH

0 - 5 years

3 - 7 Lacs

Bangalore/Bengaluru

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Greeting Form The Job Factory......!

We are India's Largest BPO Recruitment Company.

Hiring for Multiple Companies for International Voice, International Non Voice , Chat Support, Domestic Voice, International Semi Voice & Banking Process Salary Upto 7 LPA

For More Details

Call : HR Swetha @ 9538878901 (call or whats app)

Email id : Swetha@thejobfactory.co.in

Roles and responsibility:

  • Identifies, investigates, and resolves users problems with computer software and hardware.

  • Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns.

  • Consults with users to determine steps and procedures taken to identify and resolve the problem.

  • Applies knowledge of computer software, hardware, and procedures to solve problems.

  • Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.

  • Excellent interpersonal and customer service skills.

  • Professional and pleasant telephone manner.

  • Ability to explain technical issues to technical and nontechnical employees and customers.

  • Strong analytical and problem-solving skills.

Other information:

Compensation: sal upto 6LPA

Shifts: Rotational Shifts

Cab facility:2 way cab

Location: Bangalore

Call : HR Swetha @ 9538878901 (call or whats app)

Email id : Swetha@thejobfactory.co.in

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The Job Factory
The Job Factory

Human Resources Services

Bengaluru

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