Skills and attributes for success
Functional Knowledge
- Legal Operations Matter Spend Management, eDiscovery, Document Management, Legal Hold, Compliance Archiving
- Compliance Operations Ad Compliance, Licensing Registration, Code of Ethics, Financial Crimes
Technology Delivery
- Design, delivery, and support of technology solutions
- Experience with enterprise SaaS platforms
- Familiarity with Contract AI and legal capabilities (e.g., eDiscovery, Matter Management)
Platform Familiarity
- Legal Tech Passport, TeamConnect, Thomson Reuters, iManage, Smarsh, Global Relay
- Compliance Tools RedOak, Diligence Vault, MyComplianceOffice, Nasdaq Smarts, Star Compliance, riskCanvas, World Check, Bloomberg TCA
Leadership And People Management
- Leading a 6-member product team
- Mentoring, performance reviews, career development
Project And Stakeholder Management
- Sprint planning and delivery execution
- Stakeholder communication and coordination
- Vendor coordination
Collaboration And Communication
- Working closely with Legal and Compliance teams
- Strong collaboration with US-based product teams
To qualify for the role, you must have
- Provide guidance and training as necessary to develop crew.
- Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
- Works closely with management to develop and implement staffing and operational plans. Participates in the development of short and long term department goals. Monitors and reports on service delivery metrics and overall performance.
- Develops and implements changes to department policies and procedures to meet changing business needs and to achieve department objectives. Identifies opportunities for continuous improvement.
- Leads quality initiatives to improve the delivery of service levels. Works with senior management in the planning, development, and execution of short and long range goals.
- Presents status, metrics, and department initiatives at meetings with management and project peers. Maintains relationships with technical teams, IT, and business partners.
- Lead cross-functional teams, fostering collaboration and effectively communicating project progress and updates to stakeholders.
- Identify potential risks throughout the project lifecycle and implement strategies to mitigate them, ensuring smooth project delivery.
- Develop comprehensive project plans, set timelines, allocate resources efficiently, and manage budgets to ensure successful project delivery.
- Hires, evaluates, and supervises crew.
- Responsible for delivering software releases relating to the product for the business units, managing the testing, evaluation, and selection of IT vendor products. Works with business clients to determine scope, and develops environmental requirements for each project.
- Ensures staff complies with information technology and information security policies and procedures, and verifies that deliverables meet requirements.
- Participates in special projects and performs other duties as assigned.
- Participates in the development of the department budget.
- Reviews expenses and ensures department operates within budgetary guidelines.
- Enhance cybersecurity frameworks by integrating advanced security measures and best practices into IT projects to safeguard company data and assets.
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Continuous learning
You ll develop the mindset and skills to navigate whatever comes next. -
Success as defined by you
We ll provide the tools and flexibility, so you can make a meaningful impact, your way. -
Transformative leadership
We ll give you the insights, coaching and confidence to be the leader the world needs. -
Diverse and inclusive culture
You ll be embraced for who you are and empowered to use your voice to help others find theirs.
