Billing Associate

Position Overview:-

FSS support various Deluxe Media Business Units in completing Billing Readiness activities.

Role requires a person with good knowledge in the Billing process, especially in Invoice Processing & billing support. Independently working on multiple billing systems and knowledge in SAP would be an added advantage.

Primary Responsibilities: -

• Complete the work assigned and ensure daily deadlines are met for all workflows.
• Ensure all completed PO/WOs are submitted for invoicing. If any issues, then needs to be addressed to respective team on priority.
• Ensure to follow-up on queries until and unless they are resolved.
• Customer Engagement- Be the primary point of contact and build long term relationships with customers, both externally and internally.
• Updating of relevant billing trackers to know the current status of the PO/WOs received.
• Analyzing/updating of reports on a timely manner with accuracy.
• Identifying the areas of improvement in the process or change and escalating the same to supervisors in a timely manner.
• Ensure to update SOPs on regular basis.
• Ensuring 100% on-time error free delivery for all clients.

Qualifications: -

B.Com and above

Experience: -

0-2 years of experience in billing. Experience in entertainment/Media industry would be an added advantage.

Skills & Personal Attributes

• Clear & precise communication skills.
• Should have Eye for detail skill to attain error free work.
• Logical thinking and should be able to see the big picture of the process.
• Quick learner & should be flexible to work under changing environment.
• Should be good at multi-tasking and work collaboratively with other teams to resolve the project related issues.
• Proficient in MS Office and PowerPoint.
• Understanding of accounting and finance principles.
• Ability to work well in high pressure situations in order to meet deadlines.
• High energy, high ownership of work product and dedication and commitment to driving results.
• Should be flexible with any shift timings.
• He/she needs to be able to work autonomously.