Jobs
Interviews
44 Job openings at Deluxe
Instructional Designer

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

Deluxe Media Inc., a wholly owned subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies. With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented artists, developers, and industry veterans worldwide. For more information, please visit www.bydeluxe.com. Position Overview The Global Platform Operations Team is responsible for supporting the business in client onboarding, automation initiatives, workflow optimization, new requirements support, and training and documentation. The Instructional Designer will support Deluxe's learning objectives, including: creating eLearning, delivering Live training, and reporting on learning metrics. The Instructional Designer ensures successful training experiences and transfer of knowledge to technical and non-technical audiences utilizing appropriate techniques/toolsets/software. The Instructional Designer will work with various internal and external stakeholders, including senior managers and department managers to understand learning needs, to ensure successful knowledge transfer, use of best practices, and correct use of technology. Primary Responsibilities Deliver effective and successful learning experiences to various audiences using the most effective delivery method and with knowledge checks where appropriate Create and deliver written learning materials, including documentation, one-sheets, reference guides, etc. Create and update content for eLearning modules, either creating new, or using source materials provided by subject matter experts Create and deliver presentations for live training of varying learner audience sizes Support creation and distribution of best practices and guidelines for creating effective learning experiences Lead live training sessions, and various metrics, including track attendance Create Facilitator’s guides Support rollout of technology learning Create schedules of learning deliverables to keep stakeholders informed, and to ensure delivery of learning on time as scheduled Maintain learning inventory to track deliverables Qualifications Bachelors Degree preferred 2+ years experience in Instructional Designer driving training initiatives with results in meeting goals and stakeholder needs Experience in the design and development of training content using a variety of tools, with advanced skills in PowerPoint, Articulate 360 (Storyline) , Canva, etc. Experience in the delivery of instructor-led (classroom and virtual) training Understanding of content fulfilment, digital workflows, asset and data management systems/platforms, multimedia formats, and localization asset creation and delivery is a plus Excellent teamwork, written and verbal communication skills Ability to communicate ideas in both technical and user-friendly language Excellent attention to detail with strong organizational skills and ability to multitask Must demonstrate positive attitude, ability to maintain professionalism in a high stress situation, and project self as a team player. Applicant should be flexible with change in work weeks and / or shift if there’s a business need. Show more Show less

Localization Coordinator - Subtitling

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

Job Localization Coordinator - Subtitling Description About the Company : As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary This position is for an individual that can own and deliver text-based or subtitling products at an exceptional service level. It is ideal for individuals who have the drive and desire to make things happen, manage risks, and work with a distributed international workforce to ensure we adhere to client needs and expectations. It requires a highly motivated individual with attention to detail, great organizational skills, and a passion for communication and connecting with others. Outcomes And Accomplishments As a Localization coordinator, you will: Be responsible for delivering scripts and/or subtitles for various languages within a region within the Deluxe platforms. The original project plan is set up by the Order Management team and you will ensure that we deliver to plan by the set deadline, right on time and first time right. As part of the assignment responsibilities, you will manage capacity and pre-assignment of future tasks to translators/editors and send out availability mails as needed to ensure accurate planning. Be involved in daily communication and follow-ups to ensure each language flows smoothly within the established timeline. Manage changes to project plan like new assets, changed instructions or queries from translators/editors effectively and in a timely manner. Accountable for on-time delivery for every task in the workflow, strictly respecting project milestones, procedures, and client specification of respective languages. Own 100% adherence to keeping data in Deluxe platform accurate and up-to-date, including milestones/deadlines for each task, final due date, dates for client-facing users like territories, etc. Leverage automated and efficient methods of assignment, to avoid bottlenecking of tasks or assigning them only when they’re ready to start. All tasks for a project’s languages should be planned and assigned ahead, allowing for exception-based milestone management. Clear and timely communication and own Deluxe’s brand when working with translators to ensure they receive a smooth and pleasant experience. Liaise with Order Management on changes to project plan, ensuring that the new plan is communicated with those impacted teams, and we adhere to the revised or current deadline set by the customer. Escalation of potential risks when managing a project, and suggestions to mitigate should be part of the daily tasks. Escalate to supervisor or team management if translators don’t deliver files on time, are unresponsive, are not following instructions and if there are any attitude issues that impact quality and timeliness of a language. Escalate to Order Management if task timeliness is impacted by lack of assets needed to perform the job. Run a daily report using various dashboards on Sfera/Tableau for respective languages, ensuring all work in progress tasks are on track and there are no past dues. Use dashboards and tools available to keep track of current work, pipeline work and possible capacity bottlenecks for the languages assigned to you. This will allow for pre-emptive planning to avoid delays in delivery. Need to resolve all payment queries from translators regularly and ensure there are no pending or incorrect payments every month. You have complete ownership of a language assigned to manage all tasks in the workflow, utilizing other shifts for possible handover or follow-up to get timely responses from other teams as needed. To participate in internal project calls to work together with Order Management to deliver successfully to customers. What You Bring Candidate must have a graduate degree. Excellent command on English language along with knowledge of other cultures. Additional languages known are a plus Good communication, time-management skills, excellent problem-solving skills. A keen interest in media industry preferred with a knowledge of localization Attention to detail and to work with a large data-set in Deluxe platforms. Benefits You will be part of a large international and culturally diverse team. You will have the opportunity to make an impact for the organization, and for the customers. You will have opportunities to further grow your skills and grow within the company. You will have the opportunity to expand your professional network. Equal Employment Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations. Show more Show less

Freelance Post Edit Translators for Tamil

India

2 years

Not disclosed

On-site

Part Time

Job Freelance MTPE Translators for Tamil Position Summary Deluxe is currently looking for post-editing translators who are highly proficient in post-editing and have the required key competencies to review work quality of post-edits as well as provide expertise to help improve the quality of MT. Post-editing involves comparing the machine-generated translation to the source text and making necessary adjustments to ensure accuracy, fluency, and adherence to specific style or terminology requirements. The expectation is that the outcome will be a text that is not only understandable but presented in a stylistically appropriate way. The quality is expected to be a “full post-edit” that flows well and is idiomatic. The mental process and the cognitive load of the task involved are completely different from translation. The role of a post-editor combines that of a proofreader and a linguistic reviewer. The post-editor not only corrects spelling, grammar and punctuation issues, but also modifies machine-translated sentences that sound clunky, make use of incorrect terminology or relate an inaccurate concept. Primary requirements: Speaker of the English as source language to full professional proficiency (IRL Level 4) Speaker of the target language to a native level (IRL Level 5) - Tamil Excellent knowledge of grammar, spelling and punctuation and ongoing engagement with the language. Cultural sensitivity and extensive understanding of terminological/cultural nuances. Full professional proficiency (IRL Level 4) of English for communication purposes. Familiarity with, and an excellent comprehension of, a wide variety of dialects and accents from around the world. Minimum 2 years’ experience translating and reviewing content as a Post editor. Performing MTPE evaluation and validation as required. Is a plus: Degree in linguistics, translation or equivalent. Linguistic and cultural adeptness of both source and target language. Ability to translate content from the source language into the target language with original meaning conveyed in a manner that is readable and understandable to target audience Advanced knowledge of one or more CAT tools Tech-savvy, ability to use macros A positive attitude towards MT. Ability to provide structured feedback to improve the machine translation engine Is a plus: Knowledge of cinema and the film industry. Please note, only suitable applicants to this role will be contacted to take this further. Show more Show less

Freelance Post Edit Translators for Telugu

India

2 years

Not disclosed

On-site

Part Time

Job Freelance MTPE Translators for Telugu Position Summary Deluxe is currently looking for post-editing translators who are highly proficient in post-editing and have the required key competencies to review work quality of post-edits as well as provide expertise to help improve the quality of MT. Post-editing involves comparing the machine-generated translation to the source text and making necessary adjustments to ensure accuracy, fluency, and adherence to specific style or terminology requirements. The expectation is that the outcome will be a text that is not only understandable but presented in a stylistically appropriate way. The quality is expected to be a “full post-edit” that flows well and is idiomatic. The mental process and the cognitive load of the task involved are completely different from translation. The role of a post-editor combines that of a proofreader and a linguistic reviewer. The post-editor not only corrects spelling, grammar and punctuation issues, but also modifies machine-translated sentences that sound clunky, make use of incorrect terminology or relate an inaccurate concept. Primary requirements: Speaker of the English as source language to full professional proficiency (IRL Level 4) Speaker of the target language to a native level (IRL Level 5) - Telugu Excellent knowledge of grammar, spelling and punctuation and ongoing engagement with the language. Cultural sensitivity and extensive understanding of terminological/cultural nuances. Full professional proficiency (IRL Level 4) of English for communication purposes. Familiarity with, and an excellent comprehension of, a wide variety of dialects and accents from around the world. Minimum 2 years’ experience translating and reviewing content as a Post editor. Performing MTPE evaluation and validation as required. Is a plus: Degree in linguistics, translation or equivalent. Linguistic and cultural adeptness of both source and target language. Ability to translate content from the source language into the target language with original meaning conveyed in a manner that is readable and understandable to target audience Advanced knowledge of one or more CAT tools Tech-savvy, ability to use macros A positive attitude towards MT. Ability to provide structured feedback to improve the machine translation engine Is a plus: Knowledge of cinema and the film industry. Please note, only suitable applicants to this role will be contacted to take this further. Show more Show less

Localization Coordinator - Subtitling

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

Job Localization Coordinator - Subtitling Description Title: Localization Coordinator, Subtitling Reports to: Team Lead, Subtitling Coordination Business Unit: Deluxe Localization About the Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary This position is for an individual that can own and deliver text-based or subtitling products at an exceptional service level. It is ideal for individuals who have the drive and desire to make things happen, manage risks, and work with a distributed international workforce to ensure we adhere to client needs and expectations. It requires a highly motivated individual with attention to detail, great organizational skills, and a passion for communication and connecting with others. Outcomes and Accomplishments As a Localization Coordinator, You Will Be responsible for delivering scripts and/or subtitles for various languages within a region within the Deluxe platforms. The original project plan is set up by the Order Management team and you will ensure that we deliver to plan by the set deadline, right on time and first time right. As part of the assignment responsibilities, you will manage capacity and pre-assignment of future tasks to translators/editors and send out availability mails as needed to ensure accurate planning. Be involved in daily communication and follow-ups to ensure each language flows smoothly within the established timeline. Manage changes to project plan like new assets, changed instructions or queries from translators/editors effectively and in a timely manner. Accountable for on-time delivery for every task in the workflow, strictly respecting project milestones, procedures, and client specification of respective languages. Own 100% adherence to keeping data in Deluxe platform accurate and up-to-date, including milestones/deadlines for each task, final due date, dates for client-facing users like territories, etc. Leverage automated and efficient methods of assignment, to avoid bottlenecking of tasks or assigning them only when they’re ready to start. All tasks for a project’s languages should be planned and assigned ahead, allowing for exception-based milestone management. Clear and timely communication and own Deluxe’s brand when working with translators to ensure they receive a smooth and pleasant experience. Liaise with Order Management on changes to project plan, ensuring that the new plan is communicated with those impacted teams, and we adhere to the revised or current deadline set by the customer. Escalation of potential risks when managing a project, and suggestions to mitigate should be part of the daily tasks. Escalate to supervisor or team management if translators don’t deliver files on time, are unresponsive, are not following instructions and if there are any attitude issues that impact quality and timeliness of a language. Escalate to Order Management if task timeliness is impacted by lack of assets needed to perform the job. Run a daily report using various dashboards on Sfera/Tableau for respective languages, ensuring all work in progress tasks are on track and there are no past dues. Use dashboards and tools available to keep track of current work, pipeline work and possible capacity bottlenecks for the languages assigned to you. This will allow for pre-emptive planning to avoid delays in delivery. Need to resolve all payment queries from translators regularly and ensure there are no pending or incorrect payments every month. You have complete ownership of a language assigned to manage all tasks in the workflow, utilizing other shifts for possible handover or follow-up to get timely responses from other teams as needed. To participate in internal project calls to work together with Order Management to deliver successfully to customers. What You Bring Candidate must have a graduate degree. Excellent command on English language along with knowledge of other cultures. Additional languages known are a plus Good communication, time-management skills, excellent problem-solving skills. A keen interest in media industry preferred with a knowledge of localization Attention to detail and to work with a large data-set in Deluxe platforms. Benefits You will be part of a large international and culturally diverse team. You will have the opportunity to make an impact for the organization, and for the customers. You will have opportunities to further grow your skills and grow within the company. You will have the opportunity to expand your professional network. Equal Employment Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations. Show more Show less

Business Analyst, Platform Operations

Bengaluru, Karnataka, India

2 years

Not disclosed

On-site

Full Time

Deluxe Entertainment Services Group Inc. is a global leader in media and entertainment services for film, video and online content, from capture to consumption. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in production, post-production, distribution, asset and workflow management, and new digital solution-based technologies. With operations in Los Angeles, New York and around the globe, the company employs over 8,600 of the most talented, highly honored and recognized artists and industry veterans worldwide. For more information, please visit www.bydeluxe.com We currently have an opening for a Data Analyst, Platform Operations. This position will be located in Burbank, CA. Position Overview The Business Analyst, Global Platform Operations, will support Deluxe's Localization and Fulfillment platforms, including ONE and Sfera, in a variety of activities, including: Workflow Requests, Requirements Gathering, reporting, User Acceptance Training, Documentation and Training. The Platform Team is responsible for client onboarding, automation initiates, workflow optimization and new requirements support. The Business Analyst will work with various internal and external stakeholders, including senior managers and department managers to understand overall business strategy, product features and requirements and prioritize & communicate those requirements to the development team. Primary Responsibilities Project support for client onboarding and initiatives to drive digital supply chain process improvements to deploy scalable, end-to-end content fulfillment automation successfully and rapidly to Deluxe’s Localization and Fulfillment platforms, including ONE and Sfera Extensive training focus which includes creation of technical documentation and presentations for the purposes of training non-technical audiences based on needs-analysis, utilizing appropriate techniques/toolsets/software, supporting rollout of digital adoption learning (WalkMe), maintenance of documents as needs arise, group and/or individualized led training Implementing reporting requests by confirming requirements, liaison with BI team and/or creation utilizing Business Objects. Implement global processes and governance to streamline the migration of existing clients and new customers to the platforms Operates comfortably within Agile project environments Define requirements and scope system functionality to enable scalable, end-to-end automation Define, prioritize, and clarify requirement user stories; working with others to understand use cases, features, return on investment metrics and overall product goals Design and document business process diagrams to properly capture and understand end-to-end workflow to assist in solutioning and rollout of SOP Perform product demos and evangelize across other teams as needed. Stay in sync with overall company product strategy Provide feedback and suggestions to management for improved customer satisfaction, process improvements and system enhancements Must have ability to make sound judgments when dealing with issues that arise during troubleshooting and have the skills to determine the appropriate action to be taken for a given situation; must be able to prioritize instantly to prevent missed deadlines Qualifications Bachelors Degree preferred 2+ years experience in driving training initiatives and project management support with results in meeting goals and stakeholder needs Preferred understanding of content fulfilment, digital workflows, asset and data management systems/platforms, multimedia formats and the creation and delivery of localization assets for subtitling and dubbing Preferred experience in overall understanding and knowledge of the video post-production process, media operations, Interoperable Master Format (IMF), Media Asset Management (MAM) and/or digital video deliveries for broadcast & OTT platforms Experience in the design, development, and implementation of dubbing and/or subtitling end-to-end workflow solutions a plus Experience with commercial localization software (e.g. WinCaps, CaptionMaker/MacCaption, Poliscript Create, EZTitles, Swift, Cavena, Canvass and Fuzion) and commonly used file formats (e.g. EBU STL, DFXP, TTML, SCC, IMSC, PAC, 890, XML) for OTT, Broadcast, Theatrical and Home Entertainment a plus Knowledge of Agile development practices (especially Scrum and / or Kanban), methodologies and tools. Direct hands-on experience with writing user stories and coordinating/prioritizing conflicting requirements in a fast paced, ever-changing environment Experience with BPMN 2.0 notation and modelling standards Experience in the needs-analysis, design and development of training content using a variety of tools Experience in the delivery of instructor-led (classroom and virtual) training Experience in the development and deployment of WalKMe Digital Adoption Platform learning, a plus Ability to thoroughly understand complex business and technical issues and influence decision making at all levels of the organization without formal reporting structure authority – strong technical background a plus Excellent teamwork, written and verbal communication skills. Ability to communicate ideas in both technical and user-friendly language Excellent attention to detail with strong organizational skills and ability to multitask. Must demonstrate positive attitude, ability to maintain professionalism in a high stress situation, and project self as a team player Show more Show less

Data Management Analyst, Platform Operations

Bengaluru, Karnataka, India

2 years

Not disclosed

On-site

Full Time

Deluxe Entertainment Services Group Inc. is a global leader in media and entertainment services for film, video and online content, from capture to consumption. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in production, post-production, distribution, asset and workflow management, and new digital solution-based technologies. With operations in Los Angeles, New York and around the globe, the company employs over 8,600 of the most talented, highly honored and recognized artists and industry veterans worldwide. For more information, please visit www.bydeluxe.com We currently have an opening for a Data Analyst, Platform Operations. This position will be located in Burbank, CA. Position Overview The Data Entry position (Data Management Analyst) will be primarily responsible for entering movie and television title information into a master data management system (e.g., Movie name, release year, studio, etc.). Input of the data is done manually in a backend interface or via upload templates. This position requires normalizing, curating, & augmenting Title Master data in support of our subtitling, dubbing and fulfillment teams. The position responds to a ticketing request system. Responding to requests may require validating against current standard operating procedures to enforce governance and compliance rules. The Data Management position will work with internal and external teams to ensure that data is accurate, timely, and structured properly. Primary Responsibilities Enter master data into systems and tools accurately, accommodating Operations’ deadlines Audit title data to ensure proper best practices are adhered to and take the necessary corrective action to fix such data. Define, prioritize, and communicate status and integrity of data; working with others to understand timelines and needs via a ticketing system Responsible for updating and escalating issues with the requestor in a timely manner to ensure both compliance and turnaround meets their needs Must have ability to make sound judgments when dealing with issues that arise during troubleshooting or ambiguity and have the skills to determine the appropriate action to be taken for a given situation; must be able to prioritize instantly to prevent missed deadlines Provide timely, accurate, professional, and responsive support, verbally and via email, to internal and external customer/clients to resolve all requests Ability to generate and leverage required reports from the system as well as read and utilize information Provide feedback and suggestions to management for improved customer satisfaction, process improvements and system enhancements Qualifications · Qualifications Minimum of a High School Diploma or equivalent, Associate degree or above preferred 2+ years in Data input related experience Extremely familiar with Entertainment content primarily produced by major studios in the North America for both new release and catalog. Experience exhibiting overall understanding and knowledge of title and version hierarchy, including metadata associated to such entities (e.g., Release Year, Cast & Crew, Synopsis, Genre, etc.) preferred Understanding of content fulfilment, digital workflows, asset, and data management systems/platforms. Understanding how to generate basic reporting and utilization of Excel to manage such data (advanced VBA, SQL or other BI toolsets is not leveraged in this position at this time). Excellent attention to detail with strong organizational skills and ability to multitask Excellent teamwork, written and verbal communication skills. Must demonstrate positive attitude, ability to maintain professionalism in a high stress situation, and project self as a team player. Show more Show less

Junior Producer/ Producer

Bengaluru, Karnataka, India

5 - 7 years

Not disclosed

On-site

Full Time

About the Company Since 1915, Deluxe has served as the trusted partner to the global entertainment industry: from the major Hollywood studios to new global content platforms, as well as leading local content producers, broadcasters and distributors around the world. Our comprehensive offering of creative post-production and digital delivery solutions enables our clients to enhance and maximize the value of their content globally. We provide an end-to-end suite of services unrivalled in breadth, scale and global scope: high-end audio and visual post production for television and film; content management; content marketing; content localization; and IP-based global distribution. Deluxe is a c. $1billion Los Angeles-based company with operations in over 25 countries around the world. Whilst the International business of Deluxe comprises less than half of the revenue of the business today, we expect this share to increase substantially as we lead the international growth agenda for the business. Deluxe is a best-in-class employer, with over 8,000 of the most respected technologists and artists in the industry. We foster a culture of ingenuity, passion and collaboration to support our clients and our people, in all their endeavors. The Role: The successful candidate will be expected to produce localization and versioning projects in both short-form and long-form working along with Editors, Compositors, C4D artists and IO-QC technicians as per the brief provided by Clients/Account Managers/On-Site Project Managers. A perfect mix of project management skills, pleasant & precise communication style, and technical knowledge on the post and VFX industry is required to fulfill the same. Should be available to work in shifts aligned to multiple time zones either continuously or on rotational basis depending on the business requirement. The candidate might be aligned to one shift continuously throughout the year based on the client zone and business requirement. Job Description: Interacting with the Account Managers/Clients to get the exact scope of the project requirements and the detailed list of deliverables. Estimating the time and budget of the project using various information derived from client brief, source assets, rate cards, brand guidelines and delivery specifications and clearly communicate to get approvals for the time and budgets. Producing the localization and versioning projects to a high creative standard within the agreed time and budget. Executing the project by defining sub tasks, schedule a calendar, booking the resources, following-up and reviewing the output to provide feedback of the same. Overseeing the project which goes through multiple phases starting from Input QC, going through Localization, Versioning, Output QC, Encodes and finally to Delivery. Keeping the client or onsite team regularly updated on the progress and challenges of the running projects. Conducting kick-off meetings with the artists and tech leads to align on the requirements of software, fonts, artist resources and the time schedules. Arranging briefings with both internal and external stake holders as and when required to ensure seamless information transfer required to clarify if challenges arise in the areas of quotes, schedules, feedbacks, reviews, progress, and delivery. Tracking budgets and cost of the projects, ensuring to stay within limits and building reports to submit when needed. Learning from challenges faced and suggesting ways to improve on the overall workflow pipeline. Briefing the team members, freelancers and new joiners as required. Managing the team’s time schedules, leaves, appraisals, and overall progress. Requirements: 5 to 7 years’ experience in a producer responsibility for post-production or VFX studio dealing with short form projects especially. All skills that are synchronous with project management. A good understanding of industry workflows, software and skills to identify who does what in the production chain. Well organized, proactive, cool headed with clear communication. Professional English language, excellent interpersonal skills, and a Can-Do attitude. Strong eye for detail is important for producing multiple outputs with minor but critical changes unique to every single version. Show more Show less

QC Engineer

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

Job QC Engineer Description Looking for candidates with Video editing experience Primary Responsibilities ▪ To perform 100% linear watch-through for Audio, Video, & Subtitle content for a variety of clients and formats (SD, Blu-ray, etc.) and ensure that these assets are free of any errors. ▪ To carry out menu quality testing and functionality logic testing for a variety of clients. ▪ Report and document issues found using project-related checklists and internal database. ▪ Communicating with offload units about project status, issues found, etc. ▪ Send daily updates of work to the team. ▪ Communicate and interact with the Production Manager, Authoring team, offloading units, and associated departments regarding issues related to the project. ▪ Update OMS and time tracker on a project-to-project basis. ▪ Ensure on-time and accurate completion of projects. Note: Since we are a media company, the role will require only media technical skills and you will be working on media technical operations. This role does not need any software testing or software production skills. Qualifications Education ▪ 10+3 or equivalent ▪ Experience - Freshers ▪ Skills - Good knowledge of Office packages such as Word, Excel, etc. Excellent written and oral communication skills. Eye for detail in noticing issues, both minor and major, with respect to menu design, audio, video & subtitles and functionality logic. Exposure to game/software testing is a plus. Knowledge of Adobe Photoshop, Premier, or other video/audio SW a plus. Exposure to AV equipment and other home-entertainment hardware is a plus. - Must be comfortable with a computer and in tune with the latest technologies. - Understanding of graphics, imagery and sound specifications, such as colours, resolution, audio glitches etc, a plus. A dedicated and well-rounded individual with the ability to work well under pressure as part of a team with tight deadlines. A keen interest in media and multimedia is required. Good eyesight and no obvious hearing defects. Keen interest in working with different types of software and hardware is required. Desire to learn new concepts and cross-train with other departments. An ability to learn quickly and effectively. Ability to solve problems under pressure. Good judgement and logical/analytical skills Show more Show less

Assistant Manager - QC

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

About the Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary Monitoring and overseeing the overall functioning and performance of the QC department, with regards to daily operations and personnel development. Focus on maintaining a quality yield of over 98% and 100% on-time delivery. Ensuring team functions at an ideal capacity between full time and freelance staff to manage peak volumes; and monitor benchmarks. Innovate and improve process thereby ensuring overall cost reduction and improved efficiency and quality gains. To motivate and keep high team morale and positive attitude towards work Outcomes and Accomplishments As an Assistant Manager, you are required to: Directly responsible for 2 to 3 Team Leads who will internal see 25 to 30 editors Ensure implementation of quality producers. This includes roll out of new procedures, keeping the team updated on client specifications Collaborate with other departments regarding policies and procedures Involvement in QA research and feedback. Channeling internally and externally through: timely follow-up with individuals or/ and the team to ensure the issue at hand is fully addressed and understood Suggest corrective and preventive actions Analyzing error trends and using the data to ensure the targeted group has received the required refresher/training To improve the overall quality of deliverables by the team and come up with initiatives that increase overall quality and productivity Identify areas of improvement in team by: Regularly review and analyze error trends and other quality issues and implement corrective and preventive solutions Regularly review the QC procedures they are up to date Improve efficiency Encourage and implement automation Ensure the team is updated on the latest software updates and collaborate with the Process Lead/SME to suggest improvements Represent the QC team in relevant meetings and calls Team metrics and data organization: To maintain the teams’ metrics and present them at monthly performance reviews Ensure this data is used to display current performance and to ensure adequate capacity for projected volumes To share this data with team management and the team to improve overall performance Training and Documentation: Work with trainers and documentation representatives and management: Organize the training plan for new recruits Schedule refresher training for the team Ensure all QC documentations are up to date Assess documents on a quarterly basis to ensure they are in accordance with Deluxe, client and department expectation Enforcement: Ensure all relevant trackers are accurately updated by the team Ensure that Team Leads are accurate and prompt with their task To also ensure that established procedures are followed by the team and enforced regularly by the Team Leads Be involved in business continuity and succession planning, ensuring the next generation of leaders are well groomed, think and act in the desire fashion: To chart out team members’ growth in the company, along with Team Leads and managers, and plan for future growth and numbers, promotions, etc, and groom them in accordance with this plan Work with senior employees individually, if possible, on projects that can bring out their strengths and allow them to develop Monitor how Team Leads plan their tasks and provide guidance on delegation of tasks and grooming, when required To ensure smooth and effective communication within the team Maintain discipline within the team with respect to schedule adherence To motivate the team and ensure high morale. Work with Leads, managers, and HR, to assure employee engagement are heard and addressed Conduct annual appraisals of the three Team Leads and participate in the appraisals of team members by the leads Recognize and reward team members’ accomplishments, through various award nominations To groom backups to take for all tasks What You Bring: You are a team player You will be able to think logically, critically, and independently, considering all potential scenarios You can look at the bigger picture and identify and solve potential problems before they arise You have leadership qualities You are a tactful objective and fair during problem assessment You can work and stay focused under pressure You can give constructive feedback and simultaneously encourage and motivate the team Act as a mentor or a guide to TLs and others and coach them to handle their own tasks better Your focus is on improving the process and increasing efficiency Benefits You will be part of a large international and culturally diverse team You will have the opportunity to expand your professional network You will be part of a career driven and competitive work environment You will have the opportunity to make an impact for the organization, and for the customers Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations. Show more Show less

Creative Editor

Bengaluru, Karnataka, India

1 - 2 years

Not disclosed

On-site

Full Time

About the Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors, including Netflix, Warner Media, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T, and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary This position is ideal for individuals who have a passion for storytelling and are excited to dig into the details of a narrative. It requires a highly motivated team player that prioritizes attention to detail and problem-solving. In this role, the Editor works on creating Termbases, Localization lists, Creative series Overview, Letters and Briefs, all in an attempt to uphold the Creative vision of the content. Outcomes and Accomplishments Ensure the quality of files is consistently high and is accurate with regards to all Creative guidelines that need to be followed for the format. Creating Termbases with source terms and additional elements that help downstream teams whilst creating subs/content. Creating Localization lists with all sub and dub treatment instructions. Creating CSO’s for SUB only projects Creating Creative letters and briefs for downstream usage and sometimes client visibility. Adhering to deadlines for all assignments. Communicate clearly and effectively with supervisors and coordinators regarding the status of work as well as reporting problems as soon as they occur. Follow department-specific schedules and guidelines and demonstrate adherence to the schedule. Actively participate in all job / personal knowledge training programs. Comply with all administrative procedures including Workday compliance. Other duties as assigned by the Lead. What You Bring: Bachelor of Arts degree in English, Translation, Creative Writing, Communications, or relevant equivalent experience. 1-2 years of experience in either a subtitling or dubbing environment. A familiarity with dubbing, subtitling, or audio localization processes. Excellent command of professional English and communication skills. Excellent time management and organizational skills with an attention to detail. Very good research skills and have vast general knowledge. Be extremely resourceful with a good ability to work independently. Possess the ability to communicate clearly and professionally with internal as well as external stakeholders. Possess the ability to troubleshoot and effectively escalate any concerns. Be flexible and adaptable to changing priorities or sudden changes in workflow. Possess the ability to engage with culturally diverse and distributed teams. Experience in a fast-paced, deadline-driven environment. Benefits You will be part of a large international and culturally diverse team You will have the opportunity to make an impact for the organization, and for the customers You will have opportunities to further grow your skills and grow within the company You will have the opportunity to expand your professional network Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated again Show more Show less

Team Lead - Conversions & Delivery

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

About the Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary This position is ideal for individuals who have the drive and desire to ‘make things happen’. It requires a highly motivated individual with attention to detail, great organizational skills and passion for communication and connecting with others. The role of a Team Lead is to undertake assigned work and manage relevant processes, people and or projects. The Team Lead will manage people either directly or indirectly to deliver the agreed process or projects. Outcomes and Accomplishments As a Team lead, you will: Have strong leadership qualities with good problem solving and communication skills. Take responsibility for the work you and your team while ensuring high levels of attention to detail. Constantly seeking improvement and creating a climate where others are encouraged to do the same. Actively looking for ways to improve services and initiate them or bring them to the attention of others. Daily IMR to be checked and updated with the department's comments. Plan and delegate tasks while upholding high standard and delivering on set deadlines. Ensure that C&D files are delivered within established deadlines. Ensure C&D work is scheduled as per production needs and as per project specific requirements and deadlines. Assist in designing more efficient workflows and assist in implementation. Take responsibility for ensuring those directly or indirectly under your supervision are up to date with developments provided by the wider management team. Seek to obtain first-hand Client feedback and use it for improvements in services or process. Understand the need for flexibility and strong team leadership when communicating and implementing change. Refer Client feedback and concerns to your manager when applicable. Contribute positively to any team initiative or activity (i.e. Team lunch, huddle, discussion). Approachable and actively seeks to motivate others, promoting positive teamwork by maintaining high levels of energy and optimism. Actively acknowledge other’s efforts, contribution and commitment to the company’s strategic objectives. Act as a role model, coaching/mentoring members of the team and ensuring there is an effective succession plan in place to maintain service delivery. Demonstrate a commitment and understanding of performance development techniques and undertake or contribute to performance reviews for team members who are directly or indirectly under your supervision. Ensure on-time delivery and quality are not affected by absence or unavailability of staff. Support fellow team leaders / managers to achieve deadlines within and beyond your own area of responsibility. Working across teams and functions undertake specialist roles which require the experience and knowledge of a team lead. Ensure your monthly connect takes place on a timely basis and that objectives are agreed. Seek and provide regular constructive feedback through working together. Challenge poor behavior in others in a positive and constructive manner. What You Bring: Effective leaders bring team closer together by encouraging collaboration and facilitating and nurturing a healthy working relationship between employees. Clear and concise goals, well defined tasks to their team, aligning to the organization goals. Responsibility and ownership of their and the teamwork, is able to anticipate issues and overcome obstacles quickly and efficiently. Understand the team’s needs and requirements on personal and professional front while retaining talent. Be upfront and honest with their team and lead with example. Providing coverage in the absence of Manager. Good Communication and Motivator. Conducting regular meetings, leading 1-2-1s. Confident in the choices they make and can communicate why they made the decision. Act as a mediator with management and the other teams and be vocal about the teams achievements and work. Benefits You will be part of a large international and culturally diverse team You will have the opportunity to make an impact for the organization, and for the customers You will have opportunities to further grow your skills and grow within the company You will have the opportunity to expand your professional network Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations. Show more Show less

Senior Accounts Executive

Bengaluru, Karnataka, India

7 years

Not disclosed

On-site

Full Time

Deluxe globally is based in Burbank, California and is the leading provider of a broad range of entertainment industry services and technologies. We offer complete film and digital solutions for production, post-production, major studio and independent theatrical release, broadcast, home entertainment, archiving and asset management. Deluxe operates facilities in major film, video and digital production markets around the world. SUMMARY: The Senior Accounts Executive – Finance should have good knowledge and hands on experience in Procurement Operational Support Purchase Order creation Creation of AFE Forms for the approved budgets Approvals on Onbase New suppliers onboarding into the system. Entering the GR Receipts General Ledger Reconciliations Balance sheet reconciliations Collaborating with finance team members on activities/projects connected within the overall framework of India finance team. Hands on in the Blackline Recon process. Financial Reporting Support US finance teams for month close related activities Intercompany settlements Support in collating information for external reporting like surveys Audit Support Liaise with the Group, Internal and Statutory auditors to provide them with timely and accurate information requested. Roll forward of statutory accounts. Expense Management Process transactions in concur expense management system. Track and Analyze report from concur expense management tool. Liaise and follow up with stakeholders. Account for the transaction in the accounting system. Reconcile concur data to SAP system. Revenue Accounting Receive data from Finance team (FP &A) for revenue accruals Deferred Revenue releases Reclassification of revenue entries Financial Planning & Analysis Actualization of monthly costs Analysis of spending by supplier. Treasury Support on administration of purchase cards Support Financial Accountant on cash forecast actualization and other treasury tasks. Daily cash report for US and other regions Taxation Preparation of PSA and VAT reports REQUIREMENTS Graduate or PG degree in Finance, Experience of 7+ years Good Accounting exposure and Month end related activities. Good to have working experience in SAP FICO module. Excellent knowledge in excel. Excellent communication and interpersonal skills. Proficiency in French/German/Spanish/Italian languages Energetic individual with the desire to push boundaries to achieve results. Ability to manage the workload with minimal direction. Accounting / Audit / SAP MISCELLANEOUS: Deluxe’s policy is to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Deluxe will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state and federal law. We offer competitive pay and benefits program, including health insurance coverage, vacation & sick leave. Show more Show less

Audio Engineer

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Contractual

Candidates with 1-4 yrs can apply, should be an expert in PROTOOLS, should be ok to WFO and flexible night shifts. Position Summary Your primary responsibilities include performing audio quality checks and deliver files per client specifications. This role requires a highly motivated individual with keen ear for identifying audio anomalies. You should possess expertise in audio localization, dubbing and quality control for OTT and home entertainment content. Outcomes and Accomplishments As an Audio QC Engineer, you will:  Perform audio conforms, and audio QCs on stereo, 5.1 surround and Dolby Atmos mixes for quality assurance.  Have good judgmental skills in identifying various audio anomalies and ability to fix the issues or report them back to the mixing team.  Ensure that the task assigned to them are completed in timely manner and ensure to update work trackers.  Be responsible for maintaining the audio equipment and ensure good functionality without any malfunctions and down time.  Work in a team contributing to departmental goals.  Engage in on-going training and upskill programs, as necessary.  Have strong organizational skills.  Have the ability to stay focused and work under pressure.  Be open to work in all shifts and work weeks based on business requirements. What You Bring:  You have good working knowledge in Avid Pro Tools software & hardware, and on Avid control surfaces.  You have good understanding of audio workflows in post-production for content related to OTT and home entertainment as per client specifications.  You must have a very strong technical understanding of digital audio, sample rates, bit depth, synchronization concepts like SMPTE time code, video sync, and be familiar with various video codecs.  You have the ability to understand client requirements and deliver accordingly.  You have working knowledge of signal flows and ability to troubleshoot.  You have the ability to manage projects in order to get the best output in a time-bound manner.  You are open to new trends, technologies, processes, etc. as per the evolving market and adapt accordingly  You have good technical knowledge and excellent command of Microsoft Windows systems, Mac OS, Microsoft Office Suite, and Google G-Suite. Show more Show less

Localization Coordinator, Subtitling

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

Job Localization Coordinator, Subtitling Description About the Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com. Position Summary This position is for an individual that can own and deliver text-based or subtitling products at an exceptional service level. It is ideal for individuals who have the drive and desire to make things happen, manage risks, and work with a distributed international workforce to ensure we adhere to client needs and expectations. It requires a highly motivated individual with attention to detail, great organizational skills, and a passion for communication and connecting with others. Outcomes and Accomplishments As a Localization Coordinator, You Will Be responsible for delivering scripts and/or subtitles for various languages within a region within the Deluxe platforms. The original project plan is set up by the Order Management team and you will ensure that we deliver to plan by the set deadline, right on time and first time right. As part of the assignment responsibilities, you will manage capacity and pre-assignment of future tasks to translators/editors and send out availability mails as needed to ensure accurate planning. Be involved in daily communication and follow-ups to ensure each language flows smoothly within the established timeline. Manage changes to project plan like new assets, changed instructions or queries from translators/editors effectively and in a timely manner. Accountable for on-time delivery for every task in the workflow, strictly respecting project milestones, procedures, and client specification of respective languages Own 100% adherence to keeping data in Deluxe platform accurate and up-to-date, including milestones/deadlines for each task, final due date, dates for client-facing users like territories, etc. Leverage automated and efficient methods of assignment, to avoid bottlenecking of tasks or assigning them only when they’re ready to start. All tasks for a project’s languages should be planned and assigned ahead, allowing for exception-based milestone management. Clear and timely communication and own Deluxe’s brand when working with translators to ensure they receive a smooth and pleasant experience. Liaise with Order Management on changes to project plan, ensuring that the new plan is communicated with those impacted teams, and we adhere to the revised or current deadline set by the customer. Escalation of potential risks when managing a project, and suggestions to mitigate should be part of the daily tasks. Escalate to supervisor or team management if translators don’t deliver files on time, are unresponsive, are not following instructions and if there are any attitude issues that impact quality and timeliness of a language. Escalate to Order Management if task timeliness is impacted by lack of assets needed to perform the job. Run a daily report using various dashboards on Sfera/Tableau for respective languages, ensuring all work in progress tasks are on track and there are no past dues. Use dashboards and tools available to keep track of current work, pipeline work and possible capacity bottlenecks for the languages assigned to you. This will allow for pre-emptive planning to avoid delays in delivery. Need to resolve all payment queries from translators regularly and ensure there are no pending or incorrect payments every month. You have complete ownership of a language assigned to manage all tasks in the workflow, utilizing other shifts for possible handover or follow-up to get timely responses from other teams as needed. To participate in internal project calls to work together with Order Management to deliver successfully to customers. What You Bring Candidate must have a graduate degree. Excellent command on English language along with knowledge of other cultures. Additional languages known are a plus Good communication, time-management skills, excellent problem-solving skills. A keen interest in media industry preferred with a knowledge of localization Attention to detail and to work with a large data-set in Deluxe platforms. Note: Applicant should be flexible with change in work weeks and/or shift if there’s a business needs Show more Show less

Accounts Executive (IND & UK)

Bengaluru, Karnataka, India

3 years

Not disclosed

On-site

Full Time

Job Accounts Executive (IND & UK) Description Position Summary This position is ideal for individuals who have the drive and desire to ‘make things happen’. It requires a highly motivated individual with attention to detail, great organizational skills and passion for accounting, communication and connecting with others. If you like creating schedules, and are a quick learner, then this role is perfect for you. Outcomes and Accomplishments As An Accounts Executive, You Will Regular data accounting entries in SAP relating to salary. Keeping salary related records updated on a daily basis. Participate in the Accounting and reporting functions for India operation. Coordinating with Insurance Agent / TPA and reconciliation of Addition/Deletion in insured lives incl. CD balance. Preparation of Bank reconciliation and update of regular payments and receipts entries. Also, handled banking activities (online & offline banking processes for conducting day to day activities) Handled AP & payment process including vendor payable reconciliation, posting journals in month end, accounting inward remittance and exchange fluctuation, Month end activities, prepaid & provision entries. Preparation of weekly payment file, bank upload file, ageing, etc. Assisting the reporting Manager in preparation of MIS reports for top Management on financial performance and month-end activity (incl. analytical reports, trend, and variance analysis). Identify, measure, and record all business transactions of India operation. Collaborating with other finance team members on activities/projects connected within the overall framework of India finance team. Working with the reporting Manager and team to ensure timely compliance w.r.t. taxes payments & regulatory compliances (TDS, PF, ESIC, PT, GST, GST recon with GSTR-2A, quarterly TDS returns, Audit schedule, issuance of Form 16A, etc.) Support Company's other functions within the Finance umbrella- such as preparing Cash flow, monthly /yearly schedule for Internal & Statutory Audit, MIS, etc. Liaise with the Group, Internal and Statutory auditors to provide them with timely and accurate information requested. To be compliant with Indirect Tax, Direct taxation, and transfer pricing Assisting in various Audits – GST, Departmental, Tax Assessments. What You Bring You are a team player You are a Graduate or PG in Finance. Experience of 3+ years You have good communication and interpersonal skills. Energetic individual with the desire to push boundaries to achieve results. Ability to manage the function with minimal direction. Preferably from service industry only preferable ITES/ Media/ Entertainment / E-commerce. Shift timing: 9AM to 6PM (India)/1PM to 10PM (UK) Show more Show less

Localization Coordinator (Subtitling)

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

Title: Localization Coordinator, Subtitling Business Unit: Deluxe Localization About the Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary This position is for an individual that can own and deliver text-based or subtitling products at an exceptional service level. It is ideal for individuals who have the drive and desire to make things happen, manage risks, and work with a distributed international workforce to ensure we adhere to client needs and expectations. It requires a highly motivated individual with attention to detail, great organizational skills, and a passion for communication and connecting with others. Outcomes and Accomplishments As a Localization coordinator, you will: • Be responsible for delivering scripts and/or subtitles for various languages within a region within the Deluxe platforms. The original project plan is set up by the Order Management team and you will ensure that we deliver to plan by the set deadline, right on time and first time right. • As part of the assignment responsibilities, you will manage capacity and pre-assignment of future tasks to translators/editors and send out availability mails as needed to ensure accurate planning. • Be involved in daily communication and follow-ups to ensure each language flows smoothly within the established timeline. Manage changes to project plan like new assets, changed instructions or queries from translators/editors effectively and in a timely manner. • Accountable for on-time delivery for every task in the workflow, strictly respecting project milestones, procedures, and client specification of respective languages. • Own 100% adherence to keeping data in Deluxe platform accurate and up-to-date, including milestones/deadlines for each task, final due date, dates for client-facing users like territories, etc. • Leverage automated and efficient methods of assignment, to avoid bottlenecking of tasks or assigning them only when they’re ready to start. All tasks for a project’s languages should be planned and assigned ahead, allowing for exception-based milestone management. • Clear and timely communication and own Deluxe’s brand when working with translators to ensure they receive a smooth and pleasant experience. • Liaise with Order Management on changes to project plan, ensuring that the new plan is communicated with those impacted teams, and we adhere to the revised or current deadline set by the customer. • Escalation of potential risks when managing a project, and suggestions to mitigate should be part of the daily tasks. Escalate to supervisor or team management if translators don’t deliver files on time, are unresponsive, are not following instructions and if there are any attitude issues that impact quality and timeliness of a language. Escalate to Order Management if task timeliness is impacted by lack of assets needed to perform the job. • Run a daily report using various dashboards on Sfera/Tableau for respective languages, ensuring all work in progress tasks are on track and there are no past dues. Use dashboards and tools available to keep track of current work, pipeline work and possible capacity bottlenecks for the languages assigned to you. This will allow for pre-emptive planning to avoid delays in delivery. • Need to resolve all payment queries from translators regularly and ensure there are no pending or incorrect payments every month. • You have complete ownership of a language assigned to manage all tasks in the workflow, utilizing other shifts for possible handover or follow-up to get timely responses from other teams as needed. To participate in internal project calls to work together with Order Management to deliver successfully to customers. What You Bring: • Candidate must have a graduate degree. • Excellent command on English language along with knowledge of other cultures. Additional languages known are a plus • Good communication, time-management skills, excellent problem-solving skills. • A keen interest in media industry preferred with a knowledge of localization • Attention to detail and to work with a large data-set in Deluxe platforms Show more Show less

English Editor (Bangalore, India)

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

Job English Editor (Bangalore, India) Description Position Title: English Editor/ Scripting Editor (Bangalore, India) Roles And Responsibilities Formatting, editing and proofreading English subtitles for audio and grammatical accuracy for major Hollywood studios. Formatting, editing and proofreading English subtitles intended for the deaf and hard of hearing. Footnoting cultural references and expressions as an aid to translators. Performing audio fidelity quality checks (ensuring subtitles match the audio). Localizing language and spelling for British and U.S. English releases. Manipulating English files using proprietary software, including preparing scripts and running conversions between formats. Staying abreast of changing studio requests and ensuring the timely delivery of projects. Editing DHI files as per the set quality and quantity benchmarks on the team. Ability to accurately identify, locate and use team documentation like checklists, work instructions, manual, client documents etc. Ability to navigate on Sfera and the database well. The Editor needs to be able to identify and report problems as soon as they occur when working on files. Reading all emails addressed to them by their leads and managers. Good process knowledge in order to produce a quality product. Skills And Personal Attributes Exceptional audio sensitivity – ability to understand spoken American English. Good comprehension skills. Effective communication skills. Proven research skills and fact-checking using Internet-based search engines. Broad cultural knowledge and wide range of interests. Team player, detail-oriented, ability to multi-task and work under tight deadline. Technically proficient in Microsoft Office, including Word, Excel, Outlook, Access, PowerPoint. Good knowledge of Computers and internet. Good typing speed and accuracy. Broad cultural knowledge and wide range of interests. To be regular in attendance Have a good attitude towards co-workers and superiors Proficiency in relevant software Have a good attitude towards co-workers and superiors He/she needs to be able to work without too much supervision To be willing to take on new responsibilities Note: Applicant should be flexible with change in work weeks and/or shift if there’s a business need Show more Show less

English Editor/ Scripting Editor

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

Position Title: English Editor/ Scripting Editor Roles and Responsibilities: Formatting, editing and proofreading English subtitles for audio and grammatical accuracy for major Hollywood studios. Formatting, editing and proofreading English subtitles intended for the deaf and hard of hearing. Footnoting cultural references and expressions as an aid to translators. Performing audio fidelity quality checks (ensuring subtitles match the audio). Localizing language and spelling for British and U.S. English releases. Manipulating English files using proprietary software, including preparing scripts and running conversions between formats. Staying abreast of changing studio requests and ensuring the timely delivery of projects. Editing DHI files as per the set quality and quantity benchmarks on the team. Ability to accurately identify, locate and use team documentation like checklists, work instructions, manual, client documents etc. Ability to navigate on Sfera and the database well. The Editor needs to be able to identify and report problems as soon as they occur when working on files. Reading all emails addressed to them by their leads and managers. Good process knowledge in order to produce a quality product. Skills and personal attributes Exceptional audio sensitivity – ability to understand spoken American English. Good comprehension skills. Effective communication skills. Proven research skills and fact-checking using Internet-based search engines. Broad cultural knowledge and wide range of interests. Team player, detail-oriented, ability to multi-task and work under tight deadline. Technically proficient in Microsoft Office, including Word, Excel, Outlook, Access, PowerPoint. Good knowledge of Computers and internet. Good typing speed and accuracy. Broad cultural knowledge and wide range of interests. To be regulating attendance Have a good attitude towards-workers and superiors Proficiency in relevant software Have a good attitude towards-workers and superiors He/she needs to be able to work without too much supervision To be willing to take on new responsibilities Note: Applicant should be flexible with change in work weeks and/or shift if there's business need Show more Show less

Team Lead - Quality Control

Bengaluru, Karnataka, India

0 years

Not disclosed

On-site

Full Time

Job Team Lead - Quality Control Description About the Company As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary Responsible for functioning of the shift and conveying information across all shifts, thereby ensuring the team is equipped with the latest updates. Should work closely with the QC management, Team Leads and editors to ensure smooth day to day functionality along with proper time and resource management. Implementing existing and new processes with the team and making certain that the team is aware and trained on the latest software updates. Outcomes and Accomplishments As a Team Lead, You Are Required To Be directly responsible for 10 to 15 QC editors Oversee the daily work schedule. This is accomplished by: o Ensuring all client cores have adequate resources to complete daily deliverables Hand over to the following shift on pending task when necessary Making sure all mails, queries pertaining to QC are actioned in a timely manner Taking over scheduling when required o Taking assistance from sister departments when workload cannot be accommodated internally Tracking work schedules during rush periods, holidays and weekends and informing counterpart departments across offices for assistance and coverage, if required Conduct daily huddles with the team and core client group to discuss day to day work and updates Conduct refreshers when required Ensure core groups are always adequately staffed and audits are performed regularly Ensure proper training and mentoring is focused towards new recruits Required to track changes and updates in other departments that may impact QC, and regularly communicate the same to team Process internal and external feedback in the following ways: o Ensure external feedback to other departments and translator is logged in a regular and timely manner Ensure internal feedback is provided within the team and assuring this is done in a positive approach which allows the team to perform better Ensure the team has adequate training to effectively perform their daily task and improve; and work with management to address any loopholes Maintain metrics for the team and present the same monthly, highlighting achievements and areas of improvement Liaise with Assistant Managers to maintain a monthly quality profile data and organize refresher based on feedback trends as needed Ensure overall adherence of protocol Maintaining discipline within the team with respect to schedule adherence Maintain a healthy work relationship with the team members and understand their challenges and help them overcome Act as a mentor to the team and help them improve their performances Alert team management about any non-compliance issue with editors Conduct 1-3-6-month probation reviews and annual appraisals, with input from reporting managers Recognize and reward team members’ accomplishments, through nominations for awards like performance premiums, Oscars, GPAs, etc. What You Bring Will be managing the day-to-day activities of the team Motivate the team to achieve organizational goals Empowering team members with skills to improve their confidence, product knowledge, and communication skills Contributing to the growth of the company through a successful team Creating a pleasant working environment that inspires the team Ability to multitask and think critically Conflict resolution skills You are a team player Willing to learn and take on new tasks Benefits You will be part of a large international and culturally diverse team You will have opportunities to upskill and grow You will have the opportunity to expand your professional network You will be part of a career driven and competitive work environment Equal Employment Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations. Show more Show less

Deluxe logo

Deluxe

44 Jobs

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Job Titles Overview