BHR - International

Teleperformance (TP)

2 - 5 years

6 - 9 Lacs

thane

Posted:1 day ago| Platform:

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Skills Required

bpo business analyst customer experience customer experience management business processes business operations process improvement operations communication and interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced professional to join our team as a Business Analyst in Bengaluru. The ideal candidate will have 2-5 years of experience in the field.

Roles and Responsibility

Collaborate with cross-functional teams to identify business requirements and develop solutions.
Analyze complex data sets to inform business decisions and drive growth.
Develop and maintain relationships with key stakeholders to understand their needs and priorities.
Identify areas for process improvement and implement changes to increase efficiency.
Develop and maintain documentation of business processes and procedures.
Provide training and support to end-users on new systems and processes.

Job Requirements

Strong understanding of business operations and processes.
Excellent analytical and problem-solving skills.
Ability to work effectively in a team environment.
Strong communication and interpersonal skills.
Experience with CRM/IT Enabled Services/BPO industry is preferred.
Ability to adapt to changing priorities and deadlines.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

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