Benefits Specialist

Xpheno

5 - 10 years

4 - 9 Lacs

hyderabad

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Skills Required

cobra benefits 401k fsa hsa retirement planning benefits administration retirement benefits hipaa employee benefits leave of absence compensation and benefits loa

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Respond to benefits-related queries from clients and employees via phone, chat, email, or ticketing systems
Resolve complex benefits issues, escalating as needed
Process and audit mid- to high-complexity benefits events
Manage COBRA compliance, LOA, FSA/HSA claims, 401(k) support, and reporting
Mentor teammates in best practices and procedures
Maintain data accuracy and compliance with regulatory standards
Collaborate with third-party vendors and internal teams

Preferred candidate profile

Bachelors/Masters in HR, Business Admin or related (or equivalent HR ops experience)
PeopleSoft or HRIS experience a strong plus
Microsoft Office Suite proficiency
Strong communication, organization, and analytical skills
Ability to resolve issues, juggle multiple priorities, and meet deadlines

karthik.ps@xpheno.com

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