Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be responsible for establishing and managing the process designs and ARIS process maps for the People function. This includes partnering with the People functional and transformational teams to create industry-benchmarked process designs, reviewing and signing off detailed process artifacts as required, governing the process design to ensure adherence to legislation/policy guidelines and alignment with segregation of duties, driving key design decisions as a process subject matter expert, and supporting the deployment team on process design know-how. Additionally, you will support the Process Owners in creating colleague user personas & user experience maps across end-to-end processes, manage the design journey and project life-cycle in alignment with agreed criteria, drive business improvement initiatives from concept stage to closure using a robust project management framework, collaborate with wider teams to identify and deliver "future fit" solutions, and evolve the maturity of end-to-end processes. It is essential to follow the Business Code of Conduct, act with integrity and due diligence, and develop and coach a high performing team to enable them to excel. At Tesco, you can enjoy a unique, differentiated, market-competitive reward package based on industry practices. This includes performance bonuses, leave entitlements, retirement benefits, health and wellness programs, mental health support, financial well-being initiatives, employee share ownership programs, and physical well-being facilities on the green campus. Tesco in Bengaluru is a multi-disciplinary team focused on creating a sustainable competitive advantage by standardizing processes, delivering cost savings, enabling agility through technological solutions, and empowering colleagues. The Tesco Business Solutions (TBS) organization, established in 2017, is committed to driving scale and delivering value through decision science, supporting markets and business units globally. TBS aims to add value and create impactful outcomes that shape the future of the business, becoming the partner of choice for talent, transformation, and value creation.,
Posted 5 days ago
1.0 - 4.0 years
0 - 3 Lacs
Chennai
Hybrid
Key Responsibilities: Deliver timely and accurate resolution to customer queries Provide support on business processes and policy-related queries Maintain high-quality standards to meet customer SLA requirements What Were Looking For: Minimum 2–3 years of experience in the BPO BFSI domain Strong attention to detail with a customer-centric approach Good written communication and process adherence
Posted 5 days ago
2.0 - 5.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Benefits Administration Services Associate III Conduent Business Services- The Position will be Remote Excellent benefits and team atmosphere The pay rate during training 4 weeks is $16.15, and then regular pay rate is $17.50/hr.Monday- Friday, availability to work between 8 am- 6 pm (8 hours shift with 1hr break) About the Benefits Administration Services Associate III role: As a member of the Benefits call center team, you will help people every day by taking calls, and actively listening, while discussing retirement and survivor benefits. You will manage a steady volume of incoming customer calls while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our client\u2019s success. Requirements looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Required experience working a caseload or working with retirement benefits/ pension, 401K.Experience in high-volume calls. Excellent communication skills. MS Office proficiency, Word and Excel intermediate level. Great problem-solving skills.Ability to effectively multi-task. High school diploma, GED. Ability to complete a mandatory paid training program. Below is what you\u2019ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes). Answer prescreening questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity! We are currently NOT hiring in the following geographies: States: AK, CA, CT, HI, MA, IL, MT & NYMetro Areas: MN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business needs, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17.50/hr.
Posted 6 days ago
2.0 - 5.0 years
1 - 5 Lacs
Hyderabad
Work from Office
About the Benefits Administration Services role: As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients success. Requirements Were looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Previous customer service and or call center experience (Retirement benefits a plus) Excellent communication skills Extensive experience with typing and keyboarding Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Experience working with healthcare and employer benefits is highly preferred. Ability to successfully complete a mandatory paid training program. Below is what youll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Posted 6 days ago
6.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
Are you ready to make an impact at DTCC Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays, and a third day unique to each team or employee). Qualifications The Impact you will have in this role: Minimum of 6 years of related experience Bachelor's degree preferred or equivalent experience Talents Needed For Success,
Posted 1 week ago
3.0 - 5.0 years
2 - 5 Lacs
Gurugram
Work from Office
Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3-5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsible in handling monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Quality Review of high dollar Money In- Retirement Services TransactionsManage and lead a team of operations professionals, including assigning work, monitoring progress, providing feedback, and coaching, and evaluating performanceDevelop and implement operational strategies that optimize efficiency, productivity, and customer satisfactionEnsure compliance with organizational policies, procedures, and standards for quality and performanceIdentify and analyze operational issues and develop solutions to improve processes and proceduresDevelop and implement training programs to improve the skills and knowledge of team membersRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Bachelor s degree in business administration, operations management, or a related field6+ years of experience in Retirement Services, with a proven track record of successfully managing and leading teamsStrong leadership skills, with the ability to motivate and inspire team membersExcellent communication skills, both written and verbal, with the ability to effectively present complex information to a range of audiencesStrong analytical and problem-solving skills, with the ability to identify and resolve operational issuesKnowledge of operational best practices, including quality control, performance management, and process improvementProficient in the use of relevant software, including Microsoft Office, project management tools, and other relevant applicationsStrong organizational skills, with the ability to manage multiple projects and priorities simultaneouslyAbility to work independently and as part of a team, with a strong commitment to collaboration and teamwork6+ years of experience in US Retirement Services domain Defined Contributions - Managing participant level services.3+ years of experience in Money In processes such as Contributions processing, loan repayments, Indicative data files and manual adjustments, Rollovers contribution, Suspense & Adjustments/Corrections. Quality Review for high dollar value transactions.ASPPA Certification (Preferred). Roles and Responsibilities: Responsible in handling monetary and non-monetary transactions for assigned clients\transactions. Includes Contributions, loan repayments, Indicative data files and manual adjustments, Rollovers etc.Quality Review of high dollar Money In- Retirement Services TransactionsManage and lead a team of operations professionals, including assigning work, monitoring progress, providing feedback, and coaching, and evaluating performanceDevelop and implement operational strategies that optimize efficiency, productivity, and customer satisfactionEnsure compliance with organizational policies, procedures, and standards for quality and performanceIdentify and analyze operational issues and develop solutions to improve processes and proceduresDevelop and implement training programs to improve the skills and knowledge of team membersFoster a culture of continuous improvement and innovation within the operations teamPrepare reports and presentations on operational performance Qualification Any Graduation
Posted 1 week ago
0.0 - 3.0 years
3 - 4 Lacs
Hyderabad, Chennai, Surat
Work from Office
Urgent Hiring For Pension Channel Exp:-2 years in Sales, with a minimum of 6 months in the BFSI industry CTC: 4 LPA + Monthly Incentives Contact Person:HR Snehal:8788255050
Posted 1 week ago
3.0 - 8.0 years
5 - 8 Lacs
Navi Mumbai, Mumbai (All Areas)
Hybrid
Exciting Career Opportunity at WTW Global Delivery and Solutions India for Mumbai Location Join us for a Walk-in Drive for the Senior Advisor Pension Team role( Evening Shift) at WTW Global Delivery and Solutions India Private Limited. This role offers a non-voice operations process focused on enriching professional growth in pension administration. Walk-in Drive Details: Date: Saturday, 2nd August Time: 11:30 PM to 1:00 PM Experience - 3+ Years in Pension Administration is a must Shift Timing - Evening 6:30 PM- 3:30 AM Saturday & Sunday Fixed Off 3 weeks work from Home Salary - upto 8 LPA Venue: WTW iTHINK Techno Campus, 7 th Floor, A&B Wing, Off Pokhran Road No. 2, Close to Eastern Express Highway, Thane (West) 400 607. India What Were Looking For: We are searching for talented professionals for the Pension Administrator US Team with the following skills and qualifications: - A keen eye for accuracy and detail. - Ability to work efficiently under pressure and meet deadlines. - Strong interpersonal skills with excellent written and verbal communication. - Customer-centric and quality-focused approach. - Proficiency in computer applications. - Bachelors or Masters degree in any major. - Experience in DB/DC pension administration or Canada/UK/US pension processes (mandatory). How to Apply: If you meet the above criteria and are prepared for an exciting career opportunity, walk in with a copy of your updated resume. Important Note: Candidates who have applied within the last six months or are in a cooling-off period will not be eligible for this drive. We are excited to meet you and discover the possibilities together!
Posted 1 week ago
2.0 - 3.0 years
1 - 3 Lacs
Noida
Work from Office
Role & responsibilities Excellent communication written/verbal skills. Act as SME and as well as the point of contact for issue resolution on floor for participants. Maintain positive and proactive communications in delivery of assigned benefit plan for employees. Assist with routine and periodic benefit plan audits. Research and recommend plan changes as needed. Resolve queries using Root Cause Analysis / Quick Solver techniques Participates in identifying and implementing process improvement opportunities. Requirement Excellent communication skills and Interpersonal skill. 2+ years of experience required. Those willing to work in US Shift (night shift) may apply. Perks and Benefits Cab facility. Monthly meal vouchers. 5 days working a week. Interested candidates can share their resume at Sakshi.srivastava@conduent.com with below details : Total Experience- Open to work in night shifts- Yes/No Notice Period- Current Location- Current CTC- Expected CTC- Kindly mention Sr. Associate and your name in subject line
Posted 2 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
Gurugram
Work from Office
Role & responsibilities : The role will be responsible for daily work management and processing of various pension retirement administrative work, managing end-to-end activities of a member life cycle, communicating with the onshore business partners. Following the compliance guidelines internally and of client policies. Updating the AM, be part of process improvements and mentor the new members joining the team. We will count on you to: Administration of retirement pension benefits Daily Work Management and processing Internal audit of the transactions Providing timely updates to SME/AM Driving Process improvements Written and verbal communication with onshore business partners Ensuring compliance of all internal and client policies Preferred candidate profile: • Graduate with minimum 1+ year of experience. • Knowledge of Superannuation domain or defined contributions / defined benefits preferred • Good command on MS Office applications (MS-Excel, MS-Word) • E-mailbox management skills preferred. • Problem solving and analytical mindset. • Ability to multitask, self-starter, supportive to change management. • Good understanding of legislative and procedural changes.
Posted 2 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Mumbai, Hyderabad, Pune
Work from Office
As a part of the HDFC Life Team, you can look forward to: • Working for one of the top 20 Great Places To Work (GPTW), and a super brand for 7 consecutive years (Super Brand) • Transforming yourself as an individual and a professional, with diverse kinds of roles and experiences as HDFC Life provides numerous avenues for growth and career acceleration • Being associated with a very innovative brand (ET BFSI Innovations Tribe Summit & Awards 2020, ET Now World BFSI Congress & Awards) with a Pan-India presence of 380+ branches Purpose Of The Job: We are looking for a FLS representative who will be responsible for acquisition of Corporates and Government offices for National Pension Scheme in HDFC Life's NPS & Annuity and Retirement & Pension vertical respectively. The candidate should have experience preferably in B2B sales & in BFSI Industry. As a Front Line Sales (FLS), you will network with assigned partner & engage with new partner teams to build win-win business relationship and ensure high performance by selling life insurance products. Duties and Responsibilities - It is a field job. You will have to travel within the assigned geography to meet Institutions/ clients teams and customers. - You will be evaluated on your ability to meet the business targets (Top line, No of customers acquired, no. of subscriptions) -HDFC Life believes in technology driven sales and you will learn new technology/Mobility enhancements, to comply with the Sales Management Process. - As a business professional you will be uphold organizational values in every action and ensure business ethics and integrity. You are expected to be compliant to regulatory and statutory regulations. Essential conditions : • Work related skills •Good Listening Skills • Market knowledge • Negotiation • Goal oriented • Positive attitude • Proficient in English and Regional Language • Relationship (trust) Building • Communication/People Skills • Understanding your Client's Business & Needs • Adaptability
Posted 2 weeks ago
2.0 - 5.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Benefits Administration Services Associate III Conduent Business Services- The Position will be Remote Excellent benefits and team atmosphere The pay rate during training 4 weeks is $16.15, and then regular pay rate is $17.50/hr. Monday- Friday, availability to work between 8 am- 6 pm (8 hours shift with 1hr break) About the Benefits Administration Services Associate III role As a member of the Benefits call center team, you will help people every day by taking calls, and actively listening, while discussing retirement and survivor benefits. You will manage a steady volume of incoming customer calls while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our client\u2019s success. Requirements We\u2019re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have \u2022 Required experience working a caseload or working with retirement benefits/ pension, 401K. \u2022 Experience in high-volume calls. \u2022 Excellent communication skills. \u2022 MS Office proficiency, Word and Excel intermediate level. \u2022 Great problem-solving skills. \u2022 Ability to effectively multi-task. \u2022 High school diploma, GED. \u2022 Ability to complete a mandatory paid training program. Below is what you\u2019ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! \u2022 Apply to the role and provide your basic profile information (2 minutes). \u2022 Answer prescreening questions to be sure you meet the minimum requirements for the role (3 minutes). \u2022 If you qualify for the role, a recruiter will reach out to discuss the opportunity! We are currently NOT hiring in the following geographies: StatesAK, CA, CT, HI, MA, IL, MT & NY Metro AreasMN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business needs, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17.50/hr. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Posted 3 weeks ago
2.0 - 5.0 years
1 - 5 Lacs
Noida
Work from Office
Benefits Administration Services Associate II Conduent Business Services- REMOTE Shift is Monday to Friday will be between 8 am to complete an eight-hour shift. Payrate during training $15.00/hr. for four weeks, $16.00/hr. after completion of training About the Benefits Administration Services role: As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients\u2019 success. Requirements We\u2019re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Previous customer service and or call center experience(Retirement benefits a plus) Excellent communication skills Extensive experience with typing and keyboarding Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Experience working with healthcare and employer benefits is highly preferred. Ability to successfully complete a mandatory paid training program. Below is what you\u2019ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity! We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment. We are currently NOT hiring in the following geographies: StatesAK, CA, CT, HI, MA, IL, MT & NY. Metro AreasMN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Posted 3 weeks ago
1.0 - 6.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Role Overview We are looking for a driven and detail-oriented professional to join our team. The candidate is expected to gain a strong understanding of internal processes and data flows, proactively analyze issues, and drive automation initiatives across various systems and reporting functions. Key Responsibilities Understand business processes and data flows to identify bottlenecks and improvement areas. Analyze and troubleshoot system errors or anomalies independently. Automate manual processes and reports to increase efficiency and accuracy. Collaborate effectively with cross-functional teams, including external vendors and partners, to ensure seamless transaction flows and compliance with regulatory/statutory requirements Define, develop, and communicate key performance metrics and insights to stakeholders and senior management Ideal Candidate Profile Exceptional written and verbal communication skills. Strong analytical and problem-solving abilities Ability to multitask and manage a wide variety of tasks in a dynamic environment Technical expertise in Java, Python, or similar programming languages Familiarity with process automation tools and data analysis frameworks is a plus Understanding of stock broking, trading, or financial services is an added advantage Qualification Bachelors degree in Engineering, Computer Science, Mathematics, Statistics, or a related discipline OR an MBA from a reputed institute Minimum 1+ year of experience in a relevant role involving analytics, automation, or operations in a technical domain Why Join Us Work on real-time, high-impact projects that shape core operations. Gain cross-functional exposure in financial services, technology, and compliance Be part of a collaborative and innovation-driven team PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news
Posted 3 weeks ago
1.0 - 3.0 years
5 - 8 Lacs
Bengaluru
Work from Office
About PhonePe Group: PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. About Pincode: Pincode is a shopping app that offers a revolutionary new approach to e-commerce. Pincode places the local stores and sellers at the forefront of the digital shopping growth story. With Pincode, every Indian shopkeeper, regardless of their location, is digitally empowered to tap into the vast potential of e-commerce, creating unprecedented opportunities for growth, while driving innovation at scale. Summary: The role will entail developing in-depth understanding of Growth of different industry verticals - F&B / Hospitality / FMCG / FMCD / Healthcare & Wellness / Lifestyle. The incumbent will be responsible for adding new merchants to our network and growing them. This is an On-field role. Responsibilities: Merchant Acquisition: Growth Executive (GE) is expected to onboard new merchants in the geography allocated to the incumbent. The spectrum of merchants that can be onboarded is vast. The GE must use her/his acumen and understanding of the Indian retail ecosystem to come up with holistic solutions for the key accounts. Account Management Onboarding merchants on the platform is the first stage of a long-term relationship between Pincode and the account. The strength of these relationships, combined with our technology based solutions, will eventually determine the success in each market when the revenue numbers will be evaluated. GE's task is to develop such a deep understanding and hold over each account that any competitor finds it an uphill task to even enter the account. Map Competition: To be able to take timely action, it is imperative that we monitor the market and be informed of competitions activity in key accounts. This will ensure that appropriate response strategies are being formulated and implemented. The GE must keep a close watch on competition, share best practices internally and ensure that Pincode always stays one step ahead in the market. Revenue Generation GE is responsible for generating revenue from existing/new accounts. Prior revenue experience will be preferred. : Proven working experience of 1-3 years in sales/business development Excellence communication and influencing skills Strong ethics and discretion while dealing with customers Drive for result, able to demonstrate/quantify success relative to established targets and metrics Strong bias for action, problem solving and ownership Ability to develop strong relationships with stakeholders and be a team player Exposure to the start up environment is an added advantage. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news
Posted 3 weeks ago
3.0 - 6.0 years
9 - 13 Lacs
Mumbai
Work from Office
About Phonepe is the leader in the UPI based payments in India with a market share of more than 40%. Our goal is to make payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and crossed 5 bn transactions on its platform in 2019. In 2020, PhonePe forayed into diverse areas with the launch of insurance and super funds. Today we have a customer base of 300+ mm users and 16 mm merchants live on our platform. Job Objective We are looking for HRBP for the Mercahant team. The role will develop and execute on the HR strategy for the business by partnering closely with the leadership team in the region. Responsibilities Talent Acquisition & Onboarding: Identify workforce requirements (including third party contractors) through liaison with regional sales managers and ensure that requirements are in sync with annual operating plan and organization's operating structure from a perspective of layers, spans, etc. Work with talent acquisition partner to identify different available avenues for sourcing of right talent Review profiles, interview candidates and roll out offers with talent acquisition and business leader to ensure adherence to budgets and to attract right talent in the organization Talent Management: Oversee the performance management process including goal setting, regular touch bases and final evaluation as per the decided timelines, for the assigned region Enable the talent process by holistic review of talent in the team for creating a strong succession planning bench Facilitate discussions of low performers with their managers and ensure creation of performance improvement plan; Track achievement and take appropriate action in case of no visible increase in performance level Design and conduct assessment centers for critical transitions Drive organization health & manager connect surveys, as and when conducted, and ensure maximum coverage for the assigned region Analyze survey results for the functions / businesses handled, identify concern areas, liaise with business heads and draft action plans to mitigate the concerns Expected to provide coaching on managerial and people development to regional managers Business Partnering: Partner with regional sales managers to deliver on business targets (revenue, growth, etc.) by providing HR solutions Expected to proactively identify opportunities for increased efficiency and effectiveness Maintain strong individual connect and regular touch points with all employees from the assigned business groups Solve for front-line attrition by doing attrition analysis and taking corrective action Regular visit to sales offices in the regions and interact with the employees. Attend sales review meetings and market visits Own and interpret HR policy for the organization and resolve issues quickly and effectively. Address all employee queries and provide help/ support within decided timelines Oversee the process of payroll for third party employees and ensure timely disbursement of salary to the off-roll employees through vendor Capabilities & : MBA - HR from Tier 1 campus with proven working experience of 3-6 years in business partnering Exposure to start up environment is an added advantage. Strong business acumen & understanding of the business Understanding of HR concepts and evolving HR practices Drive for result, able to demonstrate/quantify success relative to established targets and metrics Strong bias for action, problem solving and ownership PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news
Posted 3 weeks ago
2.0 - 5.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Challenges Building for Scale, Rapid Iterative Development and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking. Roles & Responsibilities Managing accounts during integration Working with Products, Tech team and understand different product flow Attending meetings/con calls with Merchant's Tech/Business team Understanding Merchant's flow, requirements and suggesting the solution to them Researching, diagnosing, troubleshooting and identifying solutions to resolve the merchant integration Issue. Taking ownership of customer/merchant issues reported and seeing problems through to resolution Ask merchant the targeted questions to quickly understand the root of the problem Understanding Tech issues involved in integration & Providing resolution Automate the process to solve the merchant integration issue and merchant requirements Skillset required Hands-on experience with Windows/Linux/Mac OS environments. Python and SQL - Required for this role Knowledge of any programming language (Ex- PHP, JAVA, ASP.Net), platforms (Android, iOS). Ability to diagnose and troubleshoot basic technical issues and to provide step-by-step technical help Familiarity with remote desktop applications Excellent problem-solving, communication skills Good understanding of IT terminologies and concepts Job Location Bangalore Experience 2 to 5 years PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news
Posted 3 weeks ago
10.0 - 15.0 years
15 - 19 Lacs
Bengaluru
Work from Office
JD - Category Lead - Gaming, Indus Appstore Responsibilities: Build out the Gaming category for Indus Appstore Deep understanding of the gaming markets - local & global, casual & real money and trends to shape the strategy Establish and manage partnerships with Gaming companies and other ecosystem players at a strategic level Ownership of commercials and business metrics for the respective category End to end ownership of user experience for the category along with product team Participate in community building for Indus Appstore for the Gaming companies Collaborate with cross-functional teams- design, data science, product, engineering, marketing, business finance and finance to lead category specific initiatives GTM strategy, new product launch, portfolio marketing strategy and execution, positioning, messaging, pricing, competitive research and internal communication Actively monitor and drive commercial performance - onboarding, advertising P/L and payments P/L for the category Manage regulatory and/or compliance interaction with regulatory entities & internal teams Manage business operations with strong oversight and focus on automation and process excellence Preferred qualifications and ideal background: An entrepreneurial drive to open up new opportunities of growth and strong execution rigour to follow it up. Someone who loves to go through the idea- pilot - measure - scale loop A good mix of intuition & analytical decision making. Ability to balance long-term vision with short- and medium-term goals Prior experience of working with and leading highly skilled cross- functional teams 10+ years of experience in Account Management domain with exposure to Gaming as a category MBA from a Tier 1 institute Thrive at building relationships, influencing cross-functional teams and leadership teams on strategic execution of key projects Ability to forge and nurture leadership relationships with external stakeholders (CXOs) PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news
Posted 3 weeks ago
6.0 - 11.0 years
10 - 20 Lacs
Gurugram, Delhi / NCR, Mumbai (All Areas)
Hybrid
Job Summary The role is to provide calculation/automation analysis expertise and support to client implementations and day-to-day operations of systems for internal and external clients in an efficient and professional manner. Meeting the business requirements and implementation needs of clients in an accurate and timely manner and in accordance with any agreed standards and procedures. Expand their knowledge within their discipline by working with internal and external colleagues. Have a good knowledge and understanding of the pensions industry, legislation and calculations Analysis and interpretation of data sets, scheme documentation, Trustee/Lawyer and actuarial instructions to ensure complete understanding of complex calculations. Concise and accurate production of specifications / mapping documentation. Working with our internal and external clients to understand their requirements and help to translate them into formal documentation/specifications. Produce clear testing strategies and carry out sufficient testing to ensure a high-quality output Have an understanding of calculation engines and applications and programming principles Work with relevant stakeholders/teams to identify functional changes to our core products, standard tools and processes that are required to ensure business needs are met and to ensure these are formally documented. Proactively identifying solutions to optimize and improve performance across all applications and services. Main Responsibilities and Accountabilities Strategy Assist with improving & standardization of processes, tools and documentation for all calculation/automation related deliverables. Actively share knowledge to reduce key main risks across Implementations and wider teams to enable self-service with Pensions Admin. Collaborate with the core product and development teams to identify and help with delivering cross-departmental improvements for Pensions Admin UK. Delivery Working with your team leader to ensure the quality of all the implementation services meet the required criteria and are delivered to time and within budget. Be aware of work that may not be included in the fee agreements for clients, escalating any change in scope appropriately. Execution Understand, analyze and document business requirements. Build working processes around these and accommodate given existing and potential new systems. Analyse, document and work to Business Requirement Specifications standards. Work in a logical and disciplined manner. Produce neat, dated, referenced and fully documented work which is easily checkable and can be followed up at a late date. Ensure that all deliveries are fully reviewed prior to completion. Maintain an understanding of changes to pensions legislation that may impact the functionality of our products / systems and processes / procedures. Provide regular work in progress updates to the Implementations Teams / Project Manager. Make a positive contribution to the productivity, efficiency and morale of the team. Governance and control Identify and advise on areas where improvements to existing systems, processes and procedures can be achieved and will bring efficiencies to improve productivity. Identify problems or deficiencies in documentation and propose and implement solutions. Maintain an accurate record of working time through Jira and Time Recording Engine. Adhere to all relevant company and departmental procedures. Attend any relevant internal or external training course to ensure personal development. Stakeholders Help maintain the business users through their UAT cycle. Participate actively in team/departmental meetings and any technical forums. Active collaboration with stakeholders, working with teams across multiple locations and departments. Build and maintain internal relationships to ensure knowledge/skill sharing and reporting. Experience and Qualification BE/ BTech with Minimum of 6 years' experience administering or programming pension calculations Analytical skills and ability to work within prescribed frameworks and timescales. Must be highly numerate, methodical and logical, with a high level of problem-solving skills and excellent attention to detail Enthusiasm for and commitment to producing high quality work within the prescribed frameworks. Interpersonal and communications skills. Ability to work independently and as part of a team and cross departments with the ability to adapt and react to demand changes. Good technical knowledge of pensions and legislation. Familiarity with pensions administration software. Actively staying current with trends in the Analyst community. Desirable: Experience within the Employee Benefits and/or Life & Pensions industries. Understands the methodologies used in a software development and support environment e.g. Agile, Waterfall, ITIL. Key Competencies Technical: Good knowledge of product/applications and implementation processes. Strong Analytical mindset. Identification and management of Change control. Solid working knowledge of Microsoft suite and other analytical applications. Represent the team/department as subject matter expert on a wide range of projects. Behavioral: Good communications skills with the ability to build working relationships with different stakeholders Driving Change & Improvement. Positive and adaptable, responds well to feedback and need for change. Operates within organizational values. Big Picture Thinking. Strong interpersonal skills. Ownership and contributing actively.
Posted 1 month ago
11.0 - 19.0 years
5 - 11 Lacs
Hyderabad
Work from Office
Strong interpersonal, verbal, and written communication skills Ability to multitask and adapt to change in a fast paced environment Strong domain knowledge of Annuity products and technology platforms Broad-based industry and product knowledge. Strong consultative skills. Excellent organizational skills. Accuracy and attention to detail
Posted 1 month ago
2.0 - 4.0 years
7 - 10 Lacs
Thane, Mumbai (All Areas)
Hybrid
Exclusively looking for Graduates with an Actuarial Science background who have cleared at least two actuarial papers Role Summary To work as part of a team and lead on projects providing an accurate, reliable and high standard of data and de-risking solutions to Trustees, third parties and internal teams alike. You will manage the client relationships for certain projects, acting as the clients point of contact for guidance, billing and budgeting. You will report to the De-risking Manager. You will need to demonstrate an adaptable and innovative approach to problem solving, and the ability to build relationships based on honesty, respect and encouragement to achieve success. Role & responsibilities: To ensure that all procedures are followed when undertaking work for Members, Trustees and Clients across all aspects of data processing. Quickly identify and analyse risks in pension scheme data, which may impact on effective project delivery. Ensure Errors and omissions and complaints are handled in accordance with agreed procedures and within appropriate timescales, through liaison with the De-risking Manager and Professional Champion. Identify to the De-risking Manager any opportunities/ideas for change. Be flexible and adaptable to the work demands Accountable for your contribution to the performance of the service delivery of your team and reporting progress on a regular basis. Perform pension calculations, data audits and data corrections, enter and review pensions data and respond to data queries enquiries to the required standard using excel worksheets and following process guidance material across a wide range of project tasks. Undertake the accurate peer review of De-risking tasks and provide constructive feedback to drive improvement. Implement, manage and maintain risk based project plans aligned to team strategy and client expectations. Follow e-working protocol and keep the team task list up to date with progress and movement on your assigned tasks. Monitor and be accountable for client project and task budgets. Escalates any budget risks promptly with a clear explanation of the risks and recommended remedial action. Preferred candidate profile: Graduate with 2 Actuarial Science paper cleared is a must. Proficient Computer Skills in particular Microsoft office, word and excel Strong drive to self-develop Numerate Proficiency in work effectively in a project based team Ability to follow and develop processes Working DB / DC pensions knowledge and experience DESIRABLE: Working towards the PMI qualifications (or equivalent) Experience of relevant financial services, outsourcing or project management role. Willingness to work in UK Shift timings
Posted 1 month ago
5.0 - 10.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Manage retirement processes for clients, ensuring compliance with regulatory requirements. Provide exceptional customer service to clients. Assist in processing client requests related to retirement accounts, including rollovers, transfers, and distributions. Collaborate with internal teams to resolve issues and improve process efficiency. Maintain accurate records of client interactions and transactions. Must have Team handling and people management experience. Desired Candidate Profile 5-10 years of experience in US Retirement Processing or Wealth Management industry. Strong understanding of US Healthcare & Retirement regulations. Excellent communication skills for effective customer service Ability to work independently with minimal supervision while maintaining high accuracy standards. Education : Bachelors degree in commerce, Finance, or a related field. Experience : Min 5+years in US retirement planning planning sector & Team handling. Knowledge : Strong understanding of IRA products, retirement & Wealth regulations, and quality control principles will be added weightage. US Shift&5days working in a week. Interested Candidates can share your resume to - anitha.c@sagilityhealth.com
Posted 1 month ago
6.0 - 10.0 years
6 - 13 Lacs
Kolkata
Work from Office
Wipro is hiring Team lead-Uk Pension Retirement and Us Insurance. Responsibilities: High complex activity processing & approvals basis DOA. Works independently, and in unison with Aviva brand values, to agreed standards and guidelines with a full practical grasp of systems, methods and applications. Participate in daily/weekly reviews with internal/external stake holders Performance Management Set performance standards, Helping team meet targets, performance evaluation & corrective actions Ability to perform RCA and derive solutions Drive process improvements, re-design, automation across processes Engage with internal & external customers with full transparency, timely and meaningfully and involve sr. leaders when required. Through understanding of standard operating procedures and compliance to local regulations/guidelines. Manage referrals on customer queries, provide relevant information, solve disputes and handle difficult conversations with professionalism and customer obsession. Support managers with subject matter expertise & business insights Provide all stakeholders with periodic/adhoc reporting Ability to train & coach and provide floor support Work with speed and accuracy Call/transactional audits and participation in calibration sessions Essential Hiring Skills: Excellent verbal & written communication in English with strong analytical skills. Quick learner and team player. Proficient in MS office suite. Prior experience and deep expertise in Insurance domain/UK Savings and Retirement is MUST. Willing to work in shifts. Prior experience in quality management, process improvements including knowledge of transformation tools, automation & analytics with strong track record in driving benefits Managing entry/mid-level business counterparts/Client interactions Decision making & ability to work collaboratively. Experience Required: Graduate with 6-8 yrs experienced in international Insurance back office or Voice operations (Inbound/Outbound) in UK/ANZ/US processes. Experience as a Team leader is must (2+ year experience as team lead) 2-4 years of prior team (30-50 resources) handling experience
Posted 1 month ago
2.0 - 4.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities To process transactions in line with the defined process on simple/medium/high complex tasks and achieve operational goals and standards as defined by the organisation. Complete the action required on the demand within the required TAT ensuring the required level of accuracy & compliance requirements
Posted 1 month ago
2.0 - 7.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Role: Process Specialist Exp: Min 2+ years into 401K-US Retirement Salary: Max 6.5 LPA Must have experience: Defined Contribution/Defined Benefit Location: Bangalore Immediate joiner to 30 Days
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39581 Jobs | Dublin
Wipro
19070 Jobs | Bengaluru
Accenture in India
14409 Jobs | Dublin 2
EY
14248 Jobs | London
Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough