Hiring For Senior Process Executive(US Retirement Planning)Exp:1-2 yrs

Job Details:

Designation:

Job Level: JL 2A

Work location: Bangalore (Work from Office)

Exp: 1-2 years

Notice Period: Immediate - 30 days

Shifts: Night Shifts

Domain and Skills:

Note: Candidates with insurance experience can also apply if they are interested in learning new skills.

About the role:

This is a role within our Financial Services operations group. The role requires the execution of transactions in strict accordance with prescribed guidelines and within established timelines, consistently applying all predefined procedures to achieve specified Service Level Agreement (SLA) targets and ensure that all performance parameters are consistently met. Furthermore, the role involves serving as an interface between various stakeholders, including employees and vendors, to facilitate the updating and reconciliation of accounts.

Areas of Responsibility:

1. Execute complex tasks according to established standard operating procedures within defined SLAs.

2. Based on complexity, optimally manages assigned tasks within deadlines, prioritizing and scheduling work.

3. Monitor and process the batch of transactions/records with complete accuracy and to identify errors and initiate necessary corrective action.

4. Demonstrates the ability to independently manage individual cases, ensuring minimal rework and consistently meeting established quality and timeline standards.

5. Handle all incoming operational volume for the client. This would include account updates, account conversions, items not in good order etc.

6. Ensure compliance with regulatory and legal requirements during the execution of transactions.

Other Skills:

1. Proficiency in Oral & written communication

2. Eye for Detail

3. Analytical Skills

4. Able to present a reasoned viewpoint, synthesizing multiple perspectives and justifying key aspects to the group.

5. Computer proficiency - MS Office Word, Excel and Outlook and other customized applications.

Interested candidates please share your updated resume and below details to anguluri.pravallika@infosys.com

Details: