0 - 1 years
3 - 4 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
.
Walk In Date: Wednesday, 12th Nov 2025
Time: 12:00 PM 5:30PM
Venue: 4th Floor, Brigade Triumph Building, Dasarahalli Road, Kempapura, Hebbal, Karnataka 560024
https://forms.microsoft.com/r/fQmE1ZXnS2
The roles and responsibilities include, but may not be limited to:
w-Up:•Coordinate with government points of contact to check if bid results have been annou
nced.•If the bid is lost, share the details and additional information with the br
anch.•If the bid is awarded, update the branch with service requirements and guidelines for service execution and invoice generation.
dback:•Reach out to customers to gather feedback on their satisfaction with the services pro
vided.•Address and resolve any customer issues or concerns to ensure customer satisfa
ction.•Work on business retention by managing contract renewals and maintaining customer relationships.
gement:•Maintain a comprehensive database of final bid packets, contracts, award notices, and related documents.•Track renewals and maintain reports related to the contract lif
ecycle.•Keep records of customer feedback and ensure database is timelyupdated
ination:•Handle any customer requests for additional information or documents during the contra
ct term.•Coordinate with branches to ensure contracts are set up correctly in the system and ensure compliance with service and price management guidelines.•Manage customer PO requests and invoice/billingissues.
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