Banquet Manager

Responsible for coordination of the entire Banquet, Conference & Catering functions.

Oversee all financial performance, cost management (casuals & equipment hiring), forecasting (P&L), and budgeting.

Ensure all final prices are discussed with the banquet manager.

Coordinate with the hotel sales team, banquet sales coordinator & operations team.

Manage HR-related factors such as hiring senior managers, mandatory DiLog and training, and yearly vacation planning.

Handle customer relations and meetings for future banquets, conferences, weddings & catering events.

Responsible for implementing all corporate Innergise Green Meetings concepts or any other applicable initiatives.

Be present on the floor to make sure what is agreed is running.

Areas of Responsibility

Sign off on all necessary matters, including equipment, casuals, and forecasting.

Ensure adherence to IHCL HACCP safety standards in all banquet areas.

Conduct daily functional meetings.

Organize a weekly function meeting for operations to exchange information, target dates, and related matters with all stakeholders (suggested Thursday 3 PM, max 1 - 1:30 hrs).

Read and communicate actions from the daily logbook.

Perform daily walkthroughs of all banquet departments, including venues and stores, to ensure standards are met.

Immediately rectify any deviations and be hands-on if needed.

Coordinate with Procurement to arrange sponsorship money.

Conduct vendor meetings.

Maintain awareness of all discounting policies (if any).

Oversee entertainment selection as per guest demand or occasion, ensuring proper licenses are in place.

Handle guest complaints and feedback related matters for the department (TrustYou).

Attributes/ Essentials/ Other Information

Entrepreneur

Required Qualifications

10+2 or Apprenticeship Certification

Diploma/Graduation certification

Work Experience

6 - 7 experience years.

Different establishments from 4 stars to 5 stars or free standing catering establishments

Fluent in spoken and written English.

If applicable local language appreciated.

Guests

Vendors

All banquet and catering staff

Kitchen

Sales

Finance

Stewarding

Procurement

Front office

Security

Engg

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