Banquet Coordinator

Responsibilities

• Preparation of Banquets Event Orders and responsible for ensuring they are issued and distributed in a timely fashion.
• Prepare all typed materials like proposals, contracts, change forms, and all other inter-departmental forms accurately.
• Distribute Daily Events reports to ensure communication with all internal departments throughout the hotel.
• Answer banquet and outdoor catering sales inquiries and route them to the appropriate sales manager for handling.
• Monitor all correspondence to ensure it meets with Hotel policy and procedures.
• Respond within 24 hours to any Group, checking space/rates in the system and communicating to the respective Manager for further follow-up.
• Work closely with the Banquet Manager to ensure all aspects of the event have been cost-effective and serviced both clients and hotel needs.
• Tour, inspect, and monitor banquet rooms and presentations.
• Respond to requests for proposals for small meetings/events including set-up, food and beverage needs, rooms, and audio-visual needs.
• Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
• Ensure accurate follow-up and communication both internally and to the guest/client.

Qualifications

• Degree or diploma in hotel management or Degree in Business administration. Advanced computer skills – Knowledge of Hotel software / PMS or Sales + Catering software.
• Minimum 1 to 2 years work experience as a Sales Coordinator or Banquet coordinator in a luxury or full-service hotel required.

Skills

• Excellent communication skills are necessary.
• Knowledgeable at negotiating and sales.
• Confident at presenting presentations.