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Work Mode

On-site

Job Type

Full Time

Job Description

Urgent Hiring | US Banking Customer Service | Thane & Goregaon | 58 LPA | Night Shifts


Job Title:

Customer Service Executive US Banking Process

Location:

Thane & Goregaon (Work from Office)

Experience Required:

2 years of BPO experience

Salary:

58 LPA

Shift:

US Rotational Night Shift

Job Type:

Full-time | Work from Office


experienced Customer Service Executives


Key Responsibilities:

  • Manage inbound and outbound customer interactions related to banking services.

  • Resolve customer issues with accuracy and professionalism.

  • Ensure customer satisfaction and maintain process compliance.

  • Meet daily/weekly performance and quality targets.

  • Uphold data privacy and banking confidentiality standards.


Requirements:

  • 2 years of BPO experience

  • English communication skills

  • rotational US night shifts

  • Strong problem-solving and interpersonal skills.

  • Qualification: HSC / Graduate (any stream).


Perks & Benefits:

Competitive salary & performance incentives
Growth opportunities in the banking domain Night shift allowance & cab facilities


Work Locations:

Thane & Goregaon

 


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