Bank Officer / Banking Officer

Job Title: Bank Officer / Banking Officer

Department: Operations/Accounts/Customer Service

Location: Banaswadi, Bangalore, KA.

Reporting To: Manager / Senior Manager

About us:

COEQUAL Nidhi Limited is a fast growing and has a unique position to help our customers realise their dreams and ambitions. As an upcoming leader in the consumer financial business, COEQUAL Nidhi has a full spectrum of products and services, including deposits, investments, mortgages, and personal loans, to help our customers realise their dreams and aspirant.

Job Overview

The role includes ensuring compliance with Nidhi (RBI) rules, handling branch operations, and maintaining strong member relationships. Ensuring compliance with RBI policies and regulatory requirements.

Welcome to our comprehensive guide on the role of a Bank Officer. As pivotal players in the Nidhi sector, officers are entrusted with a multitude of responsibilities that ensure the smooth operation and financial stability of Nidhi institution.

Key Responsibilities:

• Account Management:
• Open and manage member savings, recurring, and fixed deposit accounts.
• Verify KYC documents and ensure compliance with RBI and Nidhi rules.
• Cash Handling & Transactions:
• Handle day-to-day cash transactions including deposits, withdrawals, and loan disbursements.
• Maintain accurate cash books and ledgers.
• Customer Service:
• Assist members with account-related queries and concerns.
• Promote deposit schemes and provide clear information about services.
• Loan Operations:
• Process and maintain loan documentation for members.
• Assist in recovery and follow-up of dues as per the loan agreement.
• Compliance & Reporting:
• Ensure branch operations comply with the Nidhi Rules.
• Prepare daily, weekly, and monthly reports for internal and statutory requirements.
• Administrative Support:
• Support internal audits and participate in staff meetings.
• Assist with marketing and promotional activities.

Business Function:

Ø Identify potential catchment areas to acquire HNI/Affluent liabilities customers for COEQUAL Nidhi Limited.

Ø To do marketing activities and generate leads for acquiring HNI/Affluent customers.

Ø Build a database of customer leads through references. Handling customer inquiries and resolving issues.

Ø Managing customer accounts and processing transactions. Developing and maintaining relationships with clients.

Ø Schedule meetings with potential HNI/Affluent liabilities customers and understand their requirement; thereafter presenting them with the most suitable products and explaining the features/benefits.

Ø Build reference network from newly signed up customers for potential leads.

Ø Regularly update Daily Sales Reports and discuss the plans, action items, and progress with the higher authorities.

Ø Responsible for managing customer accounts, deposits, withdrawals, and providing financial services aligned with the company's cooperative and member-focused structure.

Ø Conducting financial analysis and risk assessments. Preparing financial reports and documentation.

Ø Processing loans and credit applications

Ø Participating in marketing and business development activities

Ø Monitoring and managing the bank's assets and liabilities

Qualifications:

• Graduate or Post Graduate in Commerce/Banking/Finance or related field.
• Professional certifications such as CFA, CPA, or relevant banking qualifications.
• Prior experience in Bank/NBFC/Nidhi Company/Co-operative Bank is preferred.
• Good knowledge of financial regulations and Nidhi Rules.

Skills Required:

• Good communication and interpersonal skills.
• Proficiency in MS Office, Tally and Banking/Nidhi financial software.
• Customer-focused with strong attention to detail.
• Ability to handle confidential information responsibly.

Job Types: Full-time, Part-time, Permanent, Fresher, Contractual / Temporary

Pay: ₹10,000.00 - ₹50,000.00 per month

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus
• Quarterly bonus
• Yearly bonus