105 Balsamiq Jobs - Page 3

Proficiency in design and prototyping tools such as Figma or Adobe XD or Sketch , InVision , or Zeplin . Export Code for Development Collaborate with developers to implement and refine designs through iterative feedback. Maintain and update design systems, style guides, and UI component libraries. Develop and maintain web applications using PHP CodeIgniter Good understanding of front-end technologies (HTML/CSS/JavaScript) is a plus. Understanding of dashboard building for enterprise application Individual UI/UX designer who also has the capability to develop will be given weightage

1+ years of hands-on experience in UX design for digital products Proficiency in design tools such as Sketch, Adobe XD, or Figma Strong portfolio showcasing UX design projects Mail: 9artshire@gmail.com, Contact - 040 40070124

LocationBangaluru TeamCustomer Experience (CX) Reporting ToSr. Manager CX Strategy About PhonePe PhonePe is India's leading digital payments platform, empowering over 400 million users and 32 million merchants with seamless and secure financial transactions. Since our inception in 2016, we have revolutionised digital payments, pioneering UPI-based transactions and expanding into financial services including digital gold, mutual funds, and insurance. Our mission is to deliver innovative and inclusive financial solutions that enhance the lives of our customers. Our Culture At PhonePe, we thrive on a culture of ownership, empowerment, and innovation. We believe in entrusting our people to take initiative, experiment boldly, and deliver exceptional results. Our teams are collaborative, passionate, and committed to creating customer-centric solutions at scale. About the Customer Experience (CX) Team The CX team is at the forefront of creating delightful, friction-free customer journeys. We put customers first in every decision, relentlessly pursuing opportunities to simplify interactions, resolve pain points, and improve response times. Our goal is to design and deliver scalable experiences that exceed expectations and reinforce trust. Role Overview As an Associate Manager CX Process Design, you will take charge of defining and improving the end-to-end customer handling experience across touchpoints. This includes designing robust customer support flows, BOT workflows, and operational processes that directly influence business outcomes. In this role, you will own the process design charter for CX, working cross-functionally to drive automation, efficiency, and user satisfaction. Key Responsibilities Customer Journey Optimisation Analyse end-to-end customer journeys to identify friction points and improvement opportunities to Design intuitive, scalable workflows across app, chat, voice,self-serve channels & other channels. And Build SOPs and support playbooks to improve efficiency and performance. Automation Design (BOT / AI) : Design flows that address common customer queries with minimal human intervention.Define escalation protocols, fallback logic, and resolution paths to increase BOT efficiency.Continuously improve BOT performance through data analysis and user feedback. Continuous Improvement : Streamline existing processes to improve metrics like First Response Time (FRT), Average Handling Time (AHT), and resolution accuracy.Apply design thinking and first principles to challenge legacy workflows and develop innovative solutions.Drive continuous process improvement initiatives that scale with business growth. Data-Driven Execution : Conduct Voice of Customer (VOC) analysis, RCA, and feedback loop implementation.Track and influence L1 metrics, including NPS, customer satisfaction, and order completion rates.Leverage dashboards and data insights to validate hypotheses and measure success. Cross-Functional Stakeholder Collaboration : Partner with Product, Operations, Category, Sales, and internal CX teams to align process changes with broader business goals.Communicate clearly and persuasively with stakeholders across levels, including leadership. Ideal Candidate Profile BTech or MBA from a Tier 1/2 institution. 3+ years of experience in CX/operations/process design; experience in product-based startups, FinTechs or quick commerce Proven ability to understand customer journeys with hands-on experience in designing & implementing processes or automated workflows using process modeling, simulation, and optimization techniques. Strong analytical and problem-solving skills with a data-first mindset. Expertise in tools like Lucidchart, Miro, or similar for flow mapping; familiarity with BOT platforms is a plus. Exceptional communication, collaboration, and stakeholder management abilities. Demonstrated ownership and ability to thrive in a fast-paced, dynamic environment. Why Join PhonePe Join one of Indias most trusted and innovative fintech brands. Be part of building the future of quick commerce with Pincode. Work with passionate and talented peers who are customer-obsessed. Opportunity to own impactful projects and grow in a high-performance culture. Enjoy competitive compensation, benefits, and an empowering work environment. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

Title : Business Analyst / Quality Assurance (BA/QA) Years of Experience: 5+ years Location: The selected candidate is required to work onsite for the initial 1 to 3-month project training and execution period at either our Kovilpatti or Chennai location, which will be confirmed during the onboarding process. After the initial period, remote work opportunities will be offered. Job Description: The Business Analyst / QA professional will play a dual role in bridging business requirements with technical execution while ensuring delivery quality and compliance. This role demands strong analytical capabilities, a deep understanding of digital workflows, and excellent communication skills. The ideal candidate will work closely with stakeholders to gather and validate requirements, map out process flows, create user stories, and ensure solution integrity through rigorous testing and quality controls. Key responsibilities: Conduct stakeholder interviews and workshops to elicit and define business needs Document detailed business and functional requirements, process flows, and user journeys Translate requirements into user stories with clear acceptance criteria for agile teams Design and execute test cases (manual and automated) to validate feature development Lead sprint reviews and UAT sessions, ensuring business needs are met Maintain traceability from requirement to test case to defect resolution Manage product backlogs and support agile ceremonies (refinement, demos, retrospectives) Act as liaison between business, development, QA, and DevOps teams Analyze production defects and perform root cause analysis Ensure compliance with regulatory, security, and data privacy standards Technical Skills: Tools: Azure DevOps, Jira, Confluence, Postman, MS Visio, MS Teams BA Tools: Balsamiq, Figma (for wireframes), BPMN tools for process modeling QA Tools: Selenium, Katalon, TestRail, Cypress (nice to have) Methodologies: Agile/Scrum, DevOps, CI/CD integration Testing Types: Functional, Regression, Integration, UAT, API testing Data: Basic SQL for data validation, ETL testing understanding preferred Qualification Bachelors degree in Information Systems, Business Administration, Computer Science, or related field Certified Business Analyst Professional (CBAP) ISTQB or equivalent QA certification is a plus Experience working with agile teams in a hybrid onshoreoffshore model Excellent communication and stakeholder engagement skills Experience in state/federal government project environments highly desirable

Collaborate closely with the product owners to elaborate user stories, features, etc Close collaboration with developers and UX Teams to make use the vision and each user story is understood clearly Help with user experience design, wire frames and prototypes that can be used by developers to build UI Should have understanding on various requirement prioritization frameworks Help with feature acceptance testing Should be aware of tools such as Jira Strong communication and excellent attention to detail Good to have Knowledge of design tools such as Figma or balsamiq

Job Summary: We are seeking a highly motivated and detail-oriented Business Analyst / Product Owner with strong experience in SQL scripting and web application development . This hybrid role will bridge the gap between business needs and technical solutions, ensuring that product requirements are well understood, documented, and implemented effectively. Shift Timings : 6:00 PM – 3:00 AM IST (US Work timings) Work Mode: Remote Roles and Responsibilities: Collaborate with stakeholders to gather and define business requirements. Act as a Product Owner for web applications, managing product backlog and prioritizing features. Translate business needs into detailed user stories, use cases, and functional specifications. Work closely with development teams throughout the SDLC to ensure requirements are understood and implemented correctly. Conduct SQL-based data analysis, validation, and reporting to support product decisions. Participate in sprint planning, reviews, and retrospectives. Coordinate with QA teams to define acceptance criteria and test cases. Monitor product performance and user feedback to recommend enhancements. Required Skills & Qualifications: 5+ years of experience as a Business Analyst or Product Owner in software development projects. Strong hands-on experience with SQL for querying, analysis, and data validation. Solid understanding of web application architecture and functionality . Experience in writing clear and detailed user stories , workflows, and business process documents. Excellent communication and stakeholder management skills. Familiarity with Agile/Scrum methodologies and tools (e.g., Jira, Confluence). Ability to work independently and manage multiple priorities. End to End Root Cause Analysis and document. Can drive solution to broader audience. Incident & Problem tickets Triaging and Problem/Issue solving mindset. Solid mix of technical and functional aspects. Analytical depth and should be able to connect the dots between system and application. Basic Java understanding. Preferred Skills: Experience with wireframing or prototyping tools (e.g., Figma, Balsamiq). Background in a technical field (Computer Science, Information Systems, etc.). Exposure to API specifications and integration projects. Domain experience in Banking, Insurance

About this Position: You will be BA for Retail domain who will be SPOC between Clients & technical teams. You will help in Product designing & its implementation & demonstrate expertise of e-commerce/ Retail domain Mandatory skills : o Strong ecommerce domain knowledge. o Should have 3-5 years of experience playing BA role for US/UK/ANZ based ecommerce/retail industry customer with active involvement with customer stakeholder. o Good expertise on wireframing/mockup designing tools like Figma/Balsamiq or similar. o Proficient in MS Office applications. o Should have excellent English communication and logical thinker. Job Description : o Requirements Gathering, Analysis, Documentation and Solutioning Collaborate with stakeholders to elicit, document, and analyze business requirements for e-commerce solutions. Create wireframe and mockup for application user interfaces, as needed. Act as a liaison between business teams and technical teams to ensure platform capabilities meet business needs. Evaluate and optimize e-commerce workflows, including product catalog management, checkout processes, payment integration, and customer experience enhancements. Identify areas for improvement to increase efficiency and reduce operational bottlenecks. Create and maintain comprehensive documentation, including functional specifications, user stories, and test cases. Ensure adherence to industry standards, data privacy, and regulatory compliance. o Data Analysis and Reporting Analyze e-commerce data to assess performance metrics like sales conversion rates, site traffic, and customer retention. Prepare actionable insights and reports to support decision-making. o Cross-functional Team Collaboration and Communication Serve as the primary point of contact for communicating project updates, milestones, and risks to stakeholders. Work with cross-functional teams, including developers, designers, and presales/marketing teams, to ensure project success.

Bachelors degree in Business, Computer Science, Engineering, or a related field. Minimum of 5 years of experience as a Product Owner, Business Analyst, or a related role. Strong skills in writing user stories, acceptance criteria, and functional requirements. Experience with tools like JIRA, Confluence, or similar systems. Comfortable creating user flows, diagrams, and wireframes using tools like Figma or Balsamiq. Ability to communicate clearly and collaborate effectively with technical and business teams. Strong problem-solving and organizational skills with attention to detail. Ability to manage multiple priorities and deliver in a fast-paced environment. Familiarity with product development best practices, iterative delivery methods, and feedback cycles.

Job Description: We are hiring a full-time Documentation Specialist to work closely with our internal Functional Head and Project Director . Youll play a key role in converting complex business processes into clear, structured documentation ready for development execution. Responsibilities: Document conceptual and operational business workflows Create process flow diagrams using tools like Lucidchart, Draw.io, or Miro Map user journeys for retailers, distributors, and field sales teams Design low-fidelity wireframes for internal mobile/web applications Write developer-friendly System Requirement Specifications (SRS) Collaborate with stakeholders to capture integration flows (WhatsApp, IVR, CRM, ERP) Prepare documentation deliverables for cross-functional handover Required Skills: Strong grasp of business process modeling Experience with wireframing tools (Figma, Balsamiq, Miro) Ability to translate ideas into clean visual and written documentation Prior experience in documenting systems with CRM, Inventory, or API integrations Excellent communication and collaboration skills

Job Description: We are hiring a full-time Documentation Specialist to work closely with our internal Functional Head and Project Director . Youll play a key role in converting complex business processes into clear, structured documentation ready for development execution. Responsibilities: Document conceptual and operational business workflows Create process flow diagrams using tools like Lucidchart, Draw.io, or Miro Map user journeys for retailers, distributors, and field sales teams Design low-fidelity wireframes for internal mobile/web applications Write developer-friendly System Requirement Specifications (SRS) Collaborate with stakeholders to capture integration flows (WhatsApp, IVR, CRM, ERP) Prepare documentation deliverables for cross-functional handover Required Skills: Strong grasp of business process modeling Experience with wireframing tools (Figma, Balsamiq, Miro) Ability to translate ideas into clean visual and written documentation Prior experience in documenting systems with CRM, Inventory, or API integrations Excellent communication and collaboration skills

Role & responsibilities: Interact with clients to understand business needs, objectives, and challenges. Gather, analyse, and document detailed functional and non-functional requirements. Prepare Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), and User Stories. Collaborate with design and development teams to ensure requirements are understood and implemented accurately. Conduct feasibility studies and gap analysis for proposed solutions. Create process flow diagrams, use cases, and mockups. Facilitate requirement workshops, sprint planning, and review meetings. Perform UAT (User Acceptance Testing) coordination and support. Act as a liaison between technical teams and business stakeholders. Assist in project estimation, scope management, and prioritization. Preferred candidate profile 2+ years of experience as a Business Analyst in an IT services company. Strong understanding of SDLC, Agile, and Scrum methodologies. Experience with tools like JIRA , Confluence , Figma , Draw.io , or Balsamiq . Excellent communication and presentation skills. Ability to create detailed documentation and process maps. Experience in web/mobile app, ERP, or gaming application projects is a plus. Familiarity with APIs, databases, and integration concepts is an advantage.

Hello, Urgent job openings for Associate Product Manager @ AI Palette part of GlobalData(Bengaluru) Job Description given below please go through to understand the requirement. if requirement is matching to your profile & interested to apply please share your updated resume @ mail id (m.salim@globaldata.com). Mention Subject Line :- Applying for Associate Product Manager @ GlobalData(Bengaluru) Share your details in the mail :- Your Full Name : Mobile # : Qualification : Company Name : Designation : Total Work Experience Years : Current CTC : Expected CTC : Notice Period : Current Location : Do you have experience working on any product analytics tool like Amplitude, Mixpanel? Do you have experience of working in product management team in any capacity? Have you worked in a B2B SaaS company? Do you have a basic understanding of Ai Concepts? Job Description Associate Product Manager Location: Bangalore Role Overview We are seeking a motivated and detail-oriented Associate Product Manager with 1 to 3 years of experience to join our dynamic team. This role requires working closely with cross-functional stakeholders to shape and deliver innovative product solutions that drive business impact. Key Responsibilities Lead end-to-end product development from ideation and requirement gathering to launch Collaborate effectively with senior leadership, AI-steer committees, and cross-functional teams including Engineering, Design, Sales, and Marketing Draft clear Product Requirement Documents (PRDs), user stories, and prototypes to communicate product vision and specifications Conduct detailed market and competitor research to inform product decisions and maintain competitive advantage Utilize product analytics tools such as Amplitude, CleverTap, or Mixpanel to monitor user behavior and drive data-informed decisions Continuously track product performance, identify improvement opportunities, and implement measures to boost user adoption and satisfaction Address and resolve customer queries and feedback with a customer-centric approach Stay abreast of industry trends, emerging technologies, AI advancements, and best practices in product management and UX/UI design Qualifications Bachelors degree in computer science, Engineering, or a related technical discipline; an MBA/PGDM or specialized certification in Product Management is preferred Minimum 1 year of experience in Product Management, preferably in B2B SaaS companies or AI-driven startups Exposure to product analytics tools like Amplitude, CleverTap, or Mixpanel Experience with AI technologies, Large Language Models (LLMs), and Agents/Copilots/GPTs is a strong advantage Understanding of UX/UI principles with the ability to collaborate closely with design teams to deliver user-friendly solutions Thanks & Regards, Salim (Human Resources)

Not limited to 1. Own product, from prioritization, timely execution, quality, resolving issues faced during operationalization standpoint. 2. Gather and analyze information 3. Document product features/stories/changes Required Candidate profile Experience in multi-tenant SaaS environments Hands on experience of creating wireframes (paper/digital), rapid prototypes and click throughs MBA/ B.E. / B.Tech from a reputed institution

We are looking for a user-experience (UX) designer able to understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes. The UX designer will also be expected to design the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing. And Must experience in Design system and SAAS software design Translate concepts into user flows, wireframes, mock-ups and prototypes that lead to intuitive user experiences. Facilitate the clients product vision by researching, conceiving, sketching, prototyping and user- testing experiences for digital products. Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces. Identify design problems and devise elegant solutions. Make strategic design and user-experience decisions related to core, and new, functions and features. Take a user-centered design approach and rapidly test and iterate your designs. Collaborate with other team members and stakeholders. Ask smart questions, take risks and champion new ideas. Requirements 6 Month to 2 years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments. Expertise in standard UX software such as Adobe XD, Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus. Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision. Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.

Job Title: Business Analyst Location: Ahmedabad / Rajkot Department: IT Development Experience: 3 - 5 Years CTC Range: As Per Company About the Role: We are looking for a proactive and analytical Business Analyst to join our IT department who can seamlessly bridge the gap between management, clients, and the development team. The ideal candidate should be capable of understanding requirements even from one-line briefs and converting them into detailed Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs). This role demands strong market research skills and hands-on experience with wireframing and mock-up tools like Figma, to ensure visual clarity and precise communication with the development team. Key Responsibilities: Interact with management, internal teams, and clients to gather and interpret development requirements, even if minimally stated. Conduct market and competitor analysis to explore better or more optimized solutions. Prepare comprehensive BRDs and FRDs to outline business logic, workflows, user stories, and acceptance criteria. Create clear and intuitive mock-ups, wireframes, and UI/UX flow diagrams using tools like Figma, Balsamiq, or Adobe XD etc.. Collaborate closely with the design and development teams to ensure complete understanding of the requirements. Coordinate with QA teams to ensure delivered features meet documented requirements. Participate in sprint planning and support Agile/Scrum processes as a bridge between business and technical teams. Maintain version control and change management of requirement documents. Identify gaps or ambiguities in requirements and proactively seek clarifications. Key Skills & Tools: Requirement gathering & analysis BRD & FRD documentation Market/competitor analysis Figma (mandatory), Balsamiq, Adobe XD etc. Flowchart & mock-up designing Strong communication and documentation skills Familiarity with Agile/Scrum methodologies Critical thinking and problem-solving mindset Qualifications: Bachelors or Masters degree in IT, Computer Science, Business Administration, or related fields. 3 - 5 years of proven experience as a Business Analyst in a tech-driven environment. Strong command over translating vague ideas into detailed development-ready documentation. Why Work With Us? Work on cutting-edge products in a niche vertical with national impact. Join a culture that values collaboration, ownership, and continuous learning. Contribute to purpose-driven digital transformation in the retail sector. Product Website details: https://suvarnasetu.com/ Company Website details: https://www.ornatesoftware.com/

Skills: UX Assessment , Design Thinking Alternate Skills (if applicable) UX Strategy, Benchmarking, High Level Design, Information Architecture, Web (Enterprise or Consumer) Mobile and Tablet Design, Wireframing, Card sorting, Heuristics Evaluation, Visual Design (optional) Primary ToolsAxure /Balsamiq, / OmniGraffle"

Youll understand the customer requirements by carrying out user research.. Youll be creating a road-map from conceptualization to release.. Youll evaluate market competition and position the product line to appeal to the user.. Youll constantly analyze product performance post-launch and iterate on the same to keep. Improving the product experience. (We are talking hard-core A/B Testing). Come up with a clear-cut business impact for every suggested feature.. Requirements. A passion for data and an exceptional ability to solve complex problems.. A mind-set that will constantly think about ROI, business and revenue.. Design and run A/B tests to improve user journey and conversion of traffic to sales. Strong knowledge of SQL and Excel. Hands-on experience in any of the wire framing products like draw.io, Adobe XD, Balsamiq etc.. Appreciable know-how and experience in technology.. Good team player. Work independently under minimal direction with a strong work ethic.. Youll bring an established ability to work in cross-functional environments including working closely. with sales, marketing, business management, customer support and engineering teams.

Strong experience in requirement elicitation and documenting business & functional requirements Hands-on experience with tools like JIRA, Confluence Ability to create BRDs, User Stories, Process Flows & Wireframes Strong stakeholder management skills Required Candidate profile Familiarity with SQL & advanced Excel for data analysis Exposure to AI/ML-driven solution or products Deep understanding of Agile methodologies & Scrum frameworks Familiarity with SQL & advanced Excel

We are looking for a proactive and technically fluent Business Analyst who can bridge the gap between business requirements and technical solutions. The ideal candidate will have experience in mobile and web application ecosystems, with a strong grasp of how integrations (APIs, third-party services, backend systems) work. This role requires critical thinking, excellent communication skills, and the ability to propose better approaches to solve complex business problems Role & responsibilities Work closely with clients, project managers, developers, and QA teams to gather, analyze, and clarify business and technical requirements. Create mind maps , user flows , and high-level process diagrams to visualize and document requirements effectively. Proactively ask the right questions to uncover hidden requirements or clarify ambiguities. Propose alternative solutions or optimizations to meet business goals more efficiently. Collaborate with technical teams to understand integration points (APIs, databases, third-party tools, etc.) for mobile and web applications Translate business requirements into technical documentation and vice versa. Maintain clear, timely, and consistent communication with all stakeholders. Take detailed meeting notes and ensure actionable items are tracked and followed up. Ensure nothing "falls through the cracks" by maintaining strong accountability and follow-through. Prepare and review high-level effort estimates in collaboration with the development team. Build strong working relationships with clients and internal teams to ensure successful project outcomes. Preferred candidate profile 3+ years of experience as a Business Analyst or in a similar role in a tech-driven environment . Strong understanding of mobile apps , web applications , and backend/API integrations . Proficient in creating flow diagrams , process maps , and mind maps using tools like Lucidchart, Miro, Draw.io, etc. Excellent verbal and written communication skills in English. Strong listening and analytical skills ability to understand and translate business needs into actionable insights. Experience collaborating with cross-functional teams including developers, designers, QA, and PMs. Detail-oriented, organized, and consistent in documentation and follow-up. Self-motivated and accountable someone who takes ownership and doesnt drop the ball. Background or understanding of Agile/Scrum methodologies . Familiarity with tools like Jira , Figma , Postman , Mindmap . Previous experience working on SaaS platforms or multi-system integrations is a plus. Experience working directly with clients in a consulting or product environment. Willingness to work with US time zones (e.g., EST/PST) to ensure real-time coordination with client teams.

Hello, Urgent job openings for Associate Product Manager @ GlobalData(Bengaluru) Job Description given below please go through to understand the requirement. if requirement is matching to your profile & interested to apply please share your updated resume @ mail id (m.salim@globaldata.com). Mention Subject Line :- Applying for Associate Product Manager @ GlobalData(Bengaluru) Share your details in the mail :- Your Full Name : Mobile # : Qualification : Company Name : Designation : Total Work Experience Years : Work Experience matching to the job criteria : Team/Project size handled : Current CTC : Expected CTC : Notice Period : Current Location : Job Description Associate Product Manager Location: Bangalore Role Overview We are seeking a motivated and detail-oriented Product Manager with 13 years of experience to join our dynamic team. This role requires working closely with cross-functional stakeholders to shape and deliver innovative product solutions that drive business impact. Key Responsibilities Lead end-to-end product development from ideation and requirement gathering to launch Collaborate effectively with senior leadership, AI-steer committees, and cross-functional teams including Engineering, Design, Sales, and Marketing Draft clear Product Requirement Documents (PRDs), user stories, and prototypes to communicate product vision and specifications Conduct detailed market and competitor research to inform product decisions and maintain competitive advantage Utilize product analytics tools such as Amplitude, CleverTap, or Mixpanel to monitor user behavior and drive data-informed decisions Continuously track product performance, identify improvement opportunities, and implement measures to boost user adoption and satisfaction Address and resolve customer queries and feedback with a customer-centric approach Stay abreast of industry trends, emerging technologies, AI advancements, and best practices in product management and UX/UI design Qualifications Bachelors degree in computer science, Engineering, or a related technical discipline; an MBA/PGDM or specialized certification in Product Management is preferred Minimum 1 year of experience in Product Management, preferably in B2B SaaS companies or AI-driven startups Exposure to product analytics tools like Amplitude, CleverTap, or Mixpanel Experience with AI technologies, Large Language Models (LLMs), and Agents/Copilots/GPTs is a strong advantage Understanding of UX/UI principles with the ability to collaborate closely with design teams to deliver user-friendly solutions Thanks & Regards, Salim (Human Resources)

Job Summary: We are seeking an experienced Designer with 5 - 7 years of experience in SharePoint content management within SharePoint Online to join our team. The ideal candidate will be responsible for conceptualizing and developing fresh design concepts and layouts. Key Responsibilities: Demonstrate creative thinking and versatility in design concepts. Interact, communicate, and present ideas effectively. Design and develop creative executions for diverse marketing projects and campaigns . Collaborate with department leads to understand, guide, and ensure creative and graphic consistency across various marketing and communications initiatives. Generate insightful reports for senior leadership. Qualifications: Required: 5 - 7 years experience in SharePoint content management within SharePoint Online Degree in any design or fine arts, Human-Computer Interaction or related field. Exceptional portfolio showcasing interaction design (Please include your portfolio or a link for us to access.) Broad experience in user experience projects ; preferably encompassing entire life cycle from user research through design to validation. Proficient in prototyping tools such as Sketch, Adobe XD, InVision, Figma, Balsamiq Experience is a must in HTML 5/ CSS3/ Bootstrap/ JavaScript/ jQuery/ Angular JS Up to date with industry leading software and technologies (In Design, Illustrator, Dreamweaver, Photoshop, etc.) Strong knowledge of Adobe Photoshop

Job TitleProduct Manager – UPI Autopay (Paytm App) Experience4–8 years Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are looking for a highly driven and data-oriented Product Manager to own and scale the UPI Autopay experience on the Paytm App. This role is central to growing Paytm’s footprint in recurring payments by building seamless, high-performing, and innovative products in collaboration with various TSPs (Technology Service Providers) and internal stakeholders. Key Responsibilities: Product OwnershipDrive the vision, strategy, roadmap, and execution for UPI Autopay on the Paytm App across different use cases (subscriptions, billers, investments, OTT, etc.). Partner CollaborationCoordinate with multiple TSPs (for different handles like @ptsbi, @ptaxis, @ptyes, @ptybl, @paytm) to design, develop, and integrate UPI Autopay flows and features. Success Rate MonitoringWork with engineering, QA, and switch teams to continuously monitor and improve success rates and reliability of mandate creation and execution. User ExperienceIdentify UX gaps and work with design and research teams to enhance discoverability, trust, and ease-of-use for UPI Autopay flows. Data & InsightsAnalyze user journeys, funnel drop-offs, transaction data, and feedback to drive data-led product decisions. Define and track key metrics like success rate, activation rate, drop-offs, churn, etc. Market ExpansionIdentify new opportunities and segments for UPI Autopay adoption, drive merchant and category-specific customizations, and work with GTM teams to grow market share. Compliance & NPCI AlignmentEnsure product compliance with NPCI UPI Autopay guidelines, participate in new NPCI initiatives (like e-mandate on RuPay Credit, One time mandates, BIMA ASBA, etc.), and manage regulatory approvals where required. What We’re Looking For: 4–8 years of overall experience, with at least 3 years in product management. Prior experience in payments (preferably UPI or recurring payments) is strongly preferred. Hands-on experience managing cross-functional teams – tech, design, operations,compliance. Strong analytical mindset with proficiency in data tools (SQL, Mixpanel, Looker, etc.) and wireframing user journey tools (Figma, Whimsical, Balsamiq, etc) Ability to manage external partners and vendors (TSP, PSPs, NPCI) and launch features in collaboration with growth, business and marketing Excellent communication, documentation, and stakeholder management skills. Self-starter who thrives in a fast-paced, ambiguous, high-growth environment. Good to Have: Experience in consumer fintech or large-scale transactional platforms. Understanding of UPI switch architecture or direct bank integrations. Exposure to billing/subscription-based products or ecosystems. Why Join Us At Paytm, you'll be at the forefront of digital payments innovation in India. If you love building products that touch millions of lives, solving complex technical and operational problems, and want to play a key role in shaping the future of UPI Autopay – we want to hear from you! Location - Noida, Uttar Pradesh,Bengaluru, Karnataka,Mumbai, Maharashtra

Job Summary: We are looking for Business Analyst with strong experience in stakeholder management , a deep understanding of public sector environments , and a proven ability to drive business process analysis and improvement . This role will support critical transformation initiatives and ensure alignment between business needs, policy requirements, and technical solutions. Key Responsibilities: Stakeholder Engagement & Management Build strong working relationships with internal and external stakeholders across government agencies and public sector bodies. Elicit, analyze, and validate business requirements through interviews, workshops, and documentation review. Act as a bridge between business users and technical teams to ensure clear understanding and alignment on project objectives. Business Process Analysis Analyze and document existing business processes, identify inefficiencies or areas for improvement. Develop future-state process models and propose operational improvements or system enhancements. Lead or contribute to the redesign of business processes to improve service delivery and cost-efficiency. Public Sector Dynamics Understand and navigate the complexities of government or public sector environments, including regulatory, compliance, and budgetary constraints. Ensure alignment of initiatives with public policy goals and organizational mission. Requirements Gathering & Documentation Translate business needs into detailed requirements, functional specifications, and user stories. Work with cross-functional teams to ensure business requirements are clearly understood and implemented effectively. Project Support & Delivery Support project planning, impact assessments, risk analysis, and change management efforts. Qualifications: Bachelors degree in business administration, Public Policy, Information Systems, or a related field (Masters preferred). 8+ Years of experience as a Business Analyst, ideally within a public sector or consulting environment. Demonstrated experience in stakeholder management at various levels of seniority. Strong skills in process modeling, business process re-engineering, and requirements documentation. Experience with tools such as Visio, BPMN, Jira, Confluence, or similar platforms. Familiarity with public sector frameworks, government service standards, and procurement processes is a strong advantage. Key Competencies: Excellent communication and interpersonal skills Analytical mindset with attention to detail Ability to manage multiple priorities in complex stakeholder environments Strong facilitation and presentation abilities Understanding of agile and waterfall project methodologies

Candidate must have experience in UI/UX designing & in designing responsive web applications for product-based companies. Who will work with the product team to create wireframes/ Mockups. Must have extensive experience in using UX Designs. Required Candidate profile Candidate must have exp wireframe creation & UX Software, Exp. in designing mobile apps and complex solutions for digital environments will be preferred. B.Des/ M.Des

Greetings from FutureA4, We are looking for a motivated and skilled Business Analyst to join our team and make a significant contribution to our Cash Management platform (Straight2Bank NextGen) . Key Responsibilities: Work closely with business users to capture, analyze, and prioritize business requirements in harmony with existing Straight2Bank NextGen cash functionalities. Manage requirements through their complete lifecycle from inception to implementation across multiple systems and interfaces. Develop a sound understanding of cash management products and services , corporate banking channels, industry clearing systems, and various payments file formats used by clients. Provide strong product management expertise , including roadmapping and requirement gathering. Advocate for a user-centric approach to product design and delivery , reflecting UX principles. Utilize metrics and KPIs related to digital channels such as customer satisfaction and adoption statistics — to guide ongoing product improvements. How to Apply: Please share your updated CV with us.