Background Screening Analyst -Verification Services - P5

Receive and review background verification case forms and supporting documentation.Critically evaluate documents and identify any deficiencies based on defined service level agreements (SLAs). If deficiencies are found, communicate them to the relevant authority and request additional information or documents as necessary.Conduct verification of details and documents as per client SLA and report findings in a clear and organized manner.Determine the appropriate verification method based on information gathered during searches and initiate checks with verifying authorities.Compile and document all information collected during verification, including referee contact information and verification efforts made.Translate verification findings into a comprehensive and accurate final report.Seek additional information as needed to ensure thorough verification.Maintain the accuracy and reliability of recorded findings.Ensure adherence to standard operating procedures, manuals, and processes.Conduct stringent quality checks to ensure high standards of accuracy and reliability.

Quality Inspection

• Evaluate reports on the basis of defined quality parameters.
• Ensure reports include corroborative evidence.
• Check quality of comments in the report – grammar & correctness of processes followed vis-à-vis supporting documents available Ensure that the findings recorded are consistent and reliable
• Innovate & enhance procedures and processes to improve accuracy, productivity & cost effectiveness.
• Ensure that a stringent quality process is carried out for each case as per client SLA and grading matrix.
• Ensure all ‘discrepant’ & ‘unable to verify’ reports are cross checked
  

Service Levels

• Ensure adherence to client Service level agreements.
• Follow up with the vendor to ensure closure of background/ mission verification checks within mandated Turn Around Time
• Ensure timely release of reports to clients.
  

Check for Document Completeness

• Check for document completeness and raise any insufficiency
• Track and maintain logs
  

Maintain logs

• Maintain trackers and MIS.
• Track and maintain error logs.
• Maintain MIS of all deviations & changes made to the reports, etc. Report all such deviations to the Team Lead.
  

Environment, Social & Governance

• Promote judicious use of natural resources.
• Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines.
  

Anti Bribery Management Systems (ABMS)

• Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual.
• Understanding of ethical standards and the importance of integrity in business practices.
• Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual.
  

Education

• Graduate
  

Experience

• 1 – 2 years of relevant work experience.
• Experience in the background screening industry.
• Working knowledge on MS Excel & Word.
  

Additional Responsibilities

Support the organization’s sustainability initiatives and contribute to achieving established targets.Promote judicious use of natural resources.Adhere to the organization’s environment, health, and safety policies, objectives, and guidelines.Execute special assignments/projects assigned by reporting manager.