Backend Customer Support Professional

18 - 20 years

2 - 5 Lacs

Posted:4 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Handle incoming calls and emails related to payments, invoicing, and MIS/Reports.
  • Carry out payment collection follow-ups, prepare invoices, and share them with customers.
  • Manage agreement and rate renewals throughout the year based on due dates.
  • Prepare and maintain MIS/Reports for offline invoices.
  • Follow up on pending billing to ensure timely collections.
What Makes You a Great Fit
  • Minimum 1-2 years of experience in Customer support.
  • Good communication skills (Verbal & written).
  • Strong follow -up and coordination ability.
  • Proficiency in MS Excel/ Google sheets for reporting.
  • Detail oriented with good organizational skills.

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