Posted:2 hours ago|
Platform:
Work from Office
Full Time
Location: Gurugram, Haryana, India
Job Type: In-Office
About Us:
Cyboard School is seeking a highly organized and communicative individual to join our team as a Customer Support Executive/Parents Support staff/ Backend Team Associate
Key Responsibilities:
- Handle parent inquiries and concerns via phone, email, and in-person
- Draft emails (e.g., circulars, weekly planners, welcome emails)
- Make outbound calls to parents for feedback, absenteeism, and admission renewal
- Maintain accurate records and data using our LMS and CRM software
- Provide administrative support to the school team
Requirements:
- Excellent communication, interpersonal, and customer service skills
- Ability to work effectively in a team environment
- Strong organizational and time management skills
- Proficient in Microsoft Excel and email drafting- Good listener with patience and empathy- Ability to maintain confidentiality and handle sensitive information
Qualifications:
- Any Graduate
- Previous experience in a school backend or operations role is an added advantage
Cyboard School
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